What should customer service for real estate do?

Real Estate Customer Service Specialist Job Responsibilities:

1) Within the normal scope of work, solve all reasonable inquiries and after-sales service about products for customers.

2) Responsible for handling mortgage loans for customers.

3) Responsible for reminding customers of daily loan payment.

4) Responsible for the filing and registration of commercial housing contracts.

5) Responsible for handling real estate certificates and other documents.

6) Participate in the completion acceptance and handover, and put forward questions from the customer's perspective for the reference of relevant departments.

7) Responsible for the supervision and inspection of the quality of property management services and organize customer satisfaction surveys;

8) Scientifically and objectively reflect the problems and opinions of customers in product consultation, sales and after-sales service, and put forward rectification suggestions.

9) Do a good job in the training of the staff of the department, and continuously improve the professional quality of the staff of the department.

10) Other matters assigned by the company's leaders.

Ways to find customers in real estate:

1. Browse the recruitment advertisement, read the advertising card of the recruitment information from the newspaper to see if it is your own customer, if so, you can contact according to **;

2. Yellow Pages, this is the most traditional method, the library has a lot of professional Yellow Pages information, read the hall directly to the library to record, the advantage is that it is convenient and fast, and the investment is small;

3. Net boy nian hidden network search, this method is currently used by many people. You can search for the required industry information by keywords, and you can also collect customer information through professional products such as Alibaba, HC, Yunsu data mining, etc.;

4. Find customers through social platforms;

5. Customer referral, the success rate of this method is extremely high, but the premise is that you need to do a good job in the maintenance of old customers, and he will be willing to introduce his friends to him after the old customers maintain them.

Ways to find customers in real estate:

1. Browse the recruitment advertisement, read the advertising card of the recruitment information from the newspaper to see if it is your own customer, if so, you can contact according to **;

2. Yellow Pages, this is the most traditional method, the library has a lot of professional Yellow Pages information, just go directly to the library to record, the advantage is that it is convenient and fast, and the investment is small;

3. Internet search, this method is currently used by many people. You can search for the required industry information by keywords, and you can also collect customer information through professional products such as Alibaba, HC, Yunsu data mining, etc.;

4. Find customers through social platforms;

5. Customer referral, the success rate of this method is extremely high, but the premise is that you need to do a good job of old customers to maintain the dust and filial piety, and the old customer will be willing to introduce his friends to him if he is well maintained.

How to find customers in real estate, the road to the workplace is never smooth sailing, these problems can not be generalized in the workplace, the workplace is complex, and you can reduce contact in the face of colleagues who are not easy to get along with, the following is how to find customers in real estate, teach you to gain a firm foothold in the workplace.

First, browse the recruitment advertisement, read the advertising card of the recruitment information from the newspaper to see if it is your own customer, if so, you can contact according to **. The advantage of this approach is that you can find a lot of new customers. You can also judge the scale of the recruiting company from the recruitment information, and the scale of the enterprise with a large number of recruits is not small.

Second, the yellow pages, this is the most traditional method, the library has a lot of professional yellow pages information, just go to the library to record, the advantage is that it is convenient and fast, and the investment is small.

Third, web search, this method is currently used by many people. We can search for the required industry information by keyword, or we can use professional information. **Such as Alibaba, HC, Yunsu data mining, etc. to collect customer information.

Fourth, to find customers through social platforms, for example, I am doing audio, he is doing stage trusses, we can serve the wedding company at the same time, resource sharing, to achieve the optimal allocation of resources.

Fifth, customer referral, the success rate of this method is extremely high, but the premise is that you need to do a good job in the maintenance of old customers, and old customers will be willing to introduce their friends to him after maintenance.

1. Network; 2. Stores;

3. Newspapers; 4. sticking a strip;

5. Street sweeping (street shops, office buildings);

6. Washing customers (rented, bought).

7. Garrison (exhibition board);

8. Send DM orders;

9. Reason (interpersonal relationship: classmates, fellow villagers, colleagues, like-minded friends, fellow traders, comrades-in-arms, etc.);

10. Referral from old customers;

11. a pry customer;

12. Investors;

13. Housing exhibition;

14. Hold lectures;

15. First-hand house sales office;

16. Miscellaneous.

1. Network; Newspaper.

2. Door-to-door reception.

3 flyers. 4. Introduction of old customers. Relatives and friends introduced.

5. Set up a stall. Digging trays. Diggers.

The professional qualities that a good salesperson should possess include:

First, you must be an expert in the industry so that you are qualified to recommend your product to others.

Second, the correct sales mentality (integrity is fundamental), not by rhetoric or deception to achieve the transaction, more change.

bit of thinking. Third: personal grooming and potentially high quality. A professional image and courteous demeanor will win you first.

A good impression helps to eliminate the customer's sense of defensiveness and distance from each other.

Fourth: have good communication skills (affinity) with customers, first let customers identify with you and accept you, so that customers will.

Better accept your recommendations.

Fifth: learn to get along well with colleagues, especially when there is a conflict of interest, you must be able to treat and deal with it correctly, of course.

There is also a relationship with the leader, which goes without saying.

Sixth: Be open-minded, keep learning, and think diligently.