Shentong Express is lost, what should I do if Shentong Express loses it?

Sympathize with your situation, because now the law of the express delivery industry is not quite perfect, for consumers your express mail is very troublesome after the loss, if it is in the ** buy something is good to say, because there is ** good compensation, if not** this thing is not easy to say, you say 10,000, the express company said ten yuan This situation is too much, if there is no insurance will only be compensated by five times the freight, for example, your freight is five yuan, at most you will be compensated 25 yuan, and the final loss is still the consumer. For example, if you call ** to complain, that ** is basically no one answers, or just kicks the ball, but don't give up the right to complain, I hope these will help you.

To find Shentong Express to make a claim, you must keep the documents, but even if you have insurance, you can't accompany much, and it is not enough to accompany nine out of ten. It is recommended to send valuables or choose SF Express, which is safe, reliable, fast and good service!

Find Shentong Express compensation, if you don't compensate, ask for the single number, go to the 315 electronic consumer network to complain (you can find it with a search), the complaint is very useful, and the compensation is guaranteed!

You can call Shentong Express and ask him. He didn't admit it and called the police. But the police don't treat it as a case, it's just a dispute. If you have a courier order, you can find Shentong for compensation.

Find the post office. Ask for the number. If someone else takes it or steals it, there's no way around it.

Your luck is really bad, I sympathize with you, look for Shentong Express to settle the claim, and keep the documents. Hopefully it's not something that matters.

Call ** to their company and ask for it, right?!

If the online purchase package is lost, this is relatively simple to deal with, directly find the seller, and the seller will deal with it by himself: reissue or refund. If the seller refuses to deal with it or is not satisfied with the handling, he can ask the official of the online shopping platform to intervene if the communication is not resolved.

In the case of a private mailing package, this is relatively complicated to handle. First of all, please ask the sender to provide the mailing slip (or courier number.

Shentong Express. Shentong Express brand was founded in 1993, the company is committed to the construction and development of national brands, and constantly improve the terminal network, transit transportation network and information network three-dimensional operation system, based on the traditional express business, fully enter the field of e-commerce, with professional services and strict quality management.

Promote the development of China's express delivery industry.

After more than 20 years of development, Shentong Express has formed a complete and smooth express delivery network across the country. As of January 2021, the company has more than 4,500 independent outlets and branches, more than 25,000 service outlets and stores, more than 300,000 employees, and nearly 10,000 new jobs every year.

Summary. Hello dear, Shentong lost the express, and generally compensated three times the freight. If you have purchased cargo insurance, you can pay according to the value of the insurance, pay attention to keep your own express bill, and use it for claims.

Shentong Express loss and damage compensation standard: When the express mail is lost, damaged or short, and the express mail is not insured, the letter category shall be compensated according to 2 times of the service fee (excluding other surcharges), and the parcel category shall be compensated according to the actual loss value, but the maximum compensation shall not exceed 5 times of the service fee (excluding other additional fees); For insured shipments, the insured fee will be charged at 2% of the insured amount, and when the express is lost, compensation will be made according to the insured amount, and the maximum insured price limit is RMB 10,000 per ticket; In the event of loss, damage or shortage of the shipment, the service fee will be exempted (excluding additional fees such as insurance price);

Hello dear, Shentong lost the express, and generally compensated three times the freight. If you have purchased cargo insurance, you can pay according to the value of the insurance, pay attention to keep your own express bill, and use it for claims. Shentong Express loss and damage type defense and damage compensation standard:

When the express mail is lost, damaged or short, and the express mail is not insured, the letter category shall be compensated according to 2 times of the service fee (excluding other surcharges), and the parcel category shall be compensated according to the actual loss value, but the maximum shall not exceed 5 times of the service fee (excluding other additional costs); For the insured express mail, the insured fee is charged at 2% of the insured amount, and when the express is lost, compensation will be made according to the insured amount, and the maximum insured value is 10,000 yuan per person; In the event of loss, damage or shortage of the shipment, the service fee will be exempted (excluding additional fees such as insurance price);

There is no insurance, ordinary express delivery, is a watch, more than 1000 pieces.

There is no insured price, which is 3 times the compensation of the express transportation fee.

The express company mails the express, and if it is lost and has an insured value, it will be compensated according to the insured amount, and if it is not insured, it will be compensated according to three times the freight. If you are mailing an important document, you can mail it at an insured price.

According to Article 47 of the Postal Law of the People's Republic of China, postal enterprises shall compensate for the loss of mail in accordance with the following provisions:

1) If the insured receipt mail is lost or completely damaged, compensation shall be made according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail.

2) If the uninsured mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum amount of compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged.

Postal enterprises shall indicate the provisions of the preceding paragraph in the notices of their business premises and on the mailing documents provided to users, in a manner sufficient to attract the attention of users.

Postal enterprises due to intentional or gross negligence caused by the loss of mail, or failure to perform the obligations provided for in the preceding paragraph, has no right to invoke the provisions of the first paragraph of this article to limit liability.

Hello, if Shentong Express is lost, the customer or sender will compensate, and Shentong will compensate the individual according to the actual loss and value of the item according to the customer or sender, up to 10,000 yuan. Lost customers can take the initiative to provide the corresponding compensation certificate, and Shentong Zhengpai Express will compensate according to the actual situation.