What should I do if Xianyu encounters a pit seller?

If the seller of the fake goods does not agree to the refund, you will contact the official customer service of Xianyu and report him for selling fake goods, and the official Xianyu will intervene to deal with it. Then hang the man out on top of the idle fish.

At this time, you can directly report to this idle platform, or apply for the intervention of customer service before the platform, in this case, you can protect your rights and interests, if you encounter such a seller, we should still be careful, or should keep this evidence, and then we can protect our legitimate rights and interests.

It's okay to complain about them, it's okay to complain about them, this kind of pit seller, as long as you complain to solve the problem, it doesn't make sense for you to reason with him.

If you're transferring, then it's no fun, if it's through the Xianyu platform, then apply for a refund, but you won't go to the platform at all if you do this kind of **, by the way, report him, you must report it, seal its number, you can't spare this kind of beast.

You can only report this kind of seller! Contact customer service to collect his information and report him to recover a certain amount of loss.

This situation is very common, you should go to Xianyu manual customer service to complain, explain the process and things you were deceived clearly, and then submit evidence, Salted Fish will take care of you.

If you encounter a seller of pit goods, you must find his customer service, if you still can't figure it out, you must go to the Industrial and Commercial Bureau to report him, so that the Industrial and Commercial Bureau can investigate and deal with it.

Of course, this can be returned through the platform, if you don't return it, you can complain to him.

You can directly ask the customer service to intervene to deal with it, which may be better for the buyer.

You can use normal channels to protect your rights, and you can return if you should return, or you can directly find customer service.

Find the official customer service to complain and take a picture to the official customer service.

In fact, the operation process of Xianyu is the same as the operation process of **, you apply for a refund directly, and then the system will automatically apply for it for you.

When you encounter a pit on the fish, the buyer should be aware of his luggage. There's that little salted fish court.

Buying salted fish is very risky in itself, and you must communicate with the seller before buying. Pay attention to some details yourself.

Call the police,**, and let Ali customer service know about the complaint.

You can ask the Salted Fish Court for help and upload everything up.

Xianyu has the following ways to buy fakes:

Choose to sign for the goods and find that it is a fake, first enter the Xianyu sales platform, first try to communicate with the seller, see how the situation is after the communication, see how the seller deals with such a problem, if the seller expresses his willingness to accept the request for return and refund after the communication, it can be regarded as solving a large part of the problem.

If you want to protect your rights and interests, you must first have strong evidence, such as some testimonies when talking to the seller and how to identify the fake goods you have purchased, to prove that the goods you received are fake. If you can't negotiate with the seller, you can let Xianyu Xiaoer directly intervene and let Salted Yu Xiaoer judge right and wrong. Generally, as long as the evidence you give is convincing enough, Xianyu Xiaoer will give a reasonable judgment.

If you buy a fake in Xianyu and can't negotiate with the seller, you can also complain to the seller. Once the truth of the matter is determined, the Xianyu seller will be punished accordingly, and when it is confirmed that the seller is suspected of selling fake goods, the seller will be restricted from listing the goods, which means that the seller's can no longer publish the goods. will be banned forever.

Xianyu Introduction:

Xianyu is an app client of Alibaba's idle trading platform. As long as members log in with their ** or Alipay account, they can achieve many functions including one-click resale of "bought treasures" in personal **, independent mobile phone photos and uploading second-hand idle items, and ** transactions without going through a complicated store opening process.

The above content refers to Encyclopedia - Xianyu.

If you buy a fake on Xianyu, you can consider the following steps to solve the problem:

1.Verify the product: First, carefully verify the product's appearance, logos, texture, and other characteristics to compare it with the real thing. If you suspect that the goods are fake, you can enter the code line for detailed comparison.

2.Retain evidence: If you believe you've made a fake, be sure to keep evidence of your purchase, chats, etc., for later processing.

3.Communicate with the seller: Contact the seller to provide evidence and explain the situation. Sometimes, the seller may not know that the product is a fake and can try to negotiate with them. Shoot God.

4.Request a refund or return: If the seller agrees, you can request a refund or return. On Xianyu, you can use the refund or complaint channels provided by the platform.

5.Complaint handling: If the seller refuses to solve the problem, you can consider using the complaint channel provided by the Xianyu platform to complain to the platform about the seller's fake goods.

6.Reviews and feedback: Once you've dealt with the issue, you can give the seller a review after the transaction is complete and detail the buying experience. This helps other buyers avoid similar situations.

7.Seek legal assistance: If the issue cannot be resolved through communication and platforms, you may consider seeking legal assistance to seek legal assistance to seek legal assistance to enforce your rights in accordance with local laws.

During the shopping process, be vigilant and carefully verify the authenticity of the goods to avoid buying fakes. If you encounter problems, take the above measures in time to protect your rights and interests.

If you buy a fake on Xianyu and the seller refuses to refund it, you need to take certain measures to protect your rights and interests:1Contact the seller to request a refund again:

You can ask the seller to explain the situation, indicate that it has been determined to be a fake, and insist on a refund. If the seller still disagrees, he can threaten to file a complaint with the Xianyu platform and relevant departments. Some sellers may opt for a refund in this case to avoid hassle.

2.Complain to the seller on the Xianyu platform: You can find this transaction on the "My Order" page of Xianyu and select the "Complaint" option of Slag Ruler Fiber to complain.

The complaint should detail the seller's sale of counterfeit goods and the refusal to refund them. The Xianyu platform will communicate with both parties according to the content of the complaint and conduct arbitration and processing. 3.

Contact the consumer rights department: If the seller still does not refund the money, you can contact the local consumer rights department to report the case, provide evidence of the transaction and screenshots of the conversation during the refund application process, etc. The consumer rights protection department will intervene and deal with it according to the evidence.

4.Sue to the people's court: If the above solutions are ineffective, you can also choose to sue the seller to the people's court to request a return and refund.

This of course requires a strong determination on your part as well as preparation for possible litigation costs. Detailed transaction evidence and materials should be provided as evidence for prosecution. 5.

Contact the courier to return an unsigned package: If you haven't signed for the package from the seller, you can contact the courier to return the package to the seller. This allows you to avoid losses for the time being, while continuing to negotiate with the seller or other departments to resolve the issue.

The above are some of the measures that can be taken when buying fakes in Xianyu and refusing to refund them, hoping to help you protect your rights and interests and reduce your losses. If you have any other questions, please feel free to continue to inquire and I will provide more detailed analysis and guidance.

If the seller refuses, you can click to apply for intervention, and the platform customer service will intervene to help the town fiber faction deal with it.

2.This is what you want to defend your rights for.

3.Please click on the lower left corner, I want to evaluate, give a 5-star like, I sincerely wish you a happy family, good health, all the best, and all your wishes come true.

If you buy a fake on Xianyu, you can directly intervene with the platform and then complain directly, then pick up your own evidence, and then upload it, generally speaking, there will be a result within two working days. In addition, I would advise you not to pay any fees, otherwise you will end up being the one who will be deceived.

You can apply for a return and refund, the seller who applies for a refund does not agree, you can apply for Xianyu to intervene, upload the reason for the refund and the evidence in your favor, Xianyu netizens will vote to decide whether you win or lose, and the buyer will automatically jump to the return page if she wins! Fill in the courier number after the thing is sent, even if the seller does not confirm it, there is a time limit, and when the time is up, it will be automatically refunded! If the seller wins, the refund request will be revoked and it will not be possible to apply again!

Communicate with the seller about the return first, it is best to have a more sufficient reason to explain that after the arrival of the goods, you do not need to sign for the return directly, if you can't solve it, you can only intervene through the official customer service.

Contact customer service, and then complain, if you can't find it, then there is no way.

Of course, it is to contact the merchant for a return and refund, and the merchant ignores the person and asks the customer service to borrow.

It mainly depends on whether the complaint period is exceeded! You can make a complaint through customer service.

Return, you can see if you can contact the seller.

Xianyu writes that it will not be refunded or exchanged, and the buyer will not be able to refund it after the purchase. The return and exchange of goods shall be subject to the description on the seller's page, and if otherwise agreed by both parties, the agreement shall prevail. If the buyer claims that the idle filial piety products delivered by the seller do not match the description or have quality problems and can be identified by the naked eye, the buyer shall provide proof (including but not limited to:

Xianyu supports Alipay to guarantee the transaction, if the buyer has any doubts about the transaction goods, the buyer will apply for a refund before confirming the receipt or before the system automatically confirms the receipt after the system expires. If you choose to meet the transaction after payment or use "Meet and See" to initiate a face-to-face transaction, the buyer needs to inspect the goods in person, and the buyer has no objection to the goods when receiving the goods in person. After the transaction is successful, after-sales rights protection is not supported.

If there is a dispute between the buyer and the seller in the transaction process, it shall be implemented according to the "Xianyu Community Transaction Dispute Settlement Specification".

According to Article 6 of the "Xianyu Management Rules":

When the buyer and seller choose Xianyu online trading, the timeout needs to follow the rules of the general transaction timeout, the timeout of the general refund, and the change of the timeout time in the "Instructions for Online Timeout".

When the buyer and seller choose to meet after payment, from the time of the seller's operation of "delivery", if the buyer does not confirm the receipt of the goods within 10 days and does not apply for a refund from Qiao Zhaoqi, the transaction status will be automatically changed to Transaction Success.

When the buyer and seller select "Meet and See" to meet and trade, the transaction status will be automatically updated to Successful after the seller completes the "Scan QR Code to Collect". If the buyer does not pay within 3 days of initiating the "Meet and See" meet-and-greet transaction appointment, the transaction will be automatically closed and the order will be cancelled.

Refer to the above; **Net rules - "Xianyu Management Rules".

If the refund request portal for the transaction has not been closed, you can initiate a refund request for processing.

Summary. Legal analysis: 1. You can go to the "My" interface of Xianyu, and then click Settings to enter the security center, you can report and feedback, and we can see that there is a report of being deceived in the option.

You can choose the corresponding option according to the type of fraud you have been scammed, so that there will be a certain amount of protection. 2. If the defrauded money is relatively large, you must choose to call the police as soon as possible, and use legal rights to protect your legitimate rights and interests, and in the process of communicating with the seller, you must keep the evidence of the transaction and chat screenshots as soon as possible, so that you can have corresponding evidence in the future. But the most important thing is to be vigilant at the first time, especially some Xianyu sellers like to use some false advertisements to attract buyers, so that to a certain extent, some people will be deceived, and ** often requires the first transfer of money and then pay for the goods, but do not trade on other chat platforms other than the Xianyu platform.

It must be educated on the Xianyu platform to be guaranteed.

What should I do if I am deceived when I buy something in Xianyu.

Hello dear, happy to answer your <>

。If you are deceived by buying something in Xianyu, you can call the police, you can use your legal rights to protect your legitimate rights and interests, and in the process of communicating with the seller, you must keep the evidence of the transaction and chat screenshots as soon as possible, so that you can have corresponding evidence in the future.

Legal analysis: 1. You can go to the "My" interface of Xianyu, and then click Settings to enter the security center, you can report and feedback, and we can see that there is a report of being deceived in the option. You can choose the corresponding option according to the type of fraud you have been scammed, so that there will be a certain amount of protection.

2. If the defrauded money is relatively large, you must choose to call the police as soon as possible, and use legal rights to protect your legitimate rights and interests, and in the process of communicating with the seller, you must keep the evidence of the transaction and chat screenshots as soon as possible, so that you can have corresponding evidence in the future. But the most important thing is to be vigilant at the first time, especially some Xianyu sellers like to use some false advertisements to attract buyers, so that to a certain extent, some people will be deceived, and ** often requires the first transfer of money and then pay for the goods, but do not trade on other chat platforms other than the Xianyu platform. It must be educated on the Xianyu platform to be guaranteed.

Legal basis: Article 266 of the Criminal Law of the People's Republic of China: Where public or private property is defrauded, and the amount is relatively large, a sentence of up to three years imprisonment, short-term detention or controlled release is to be given, and/or a fine; where the amount is huge or there are other serious circumstances, a sentence of between 3 and 10 years imprisonment and a concurrent fine is to be given; where the amount is especially huge or there are other especially serious circumstances, a sentence of 10 or more years imprisonment or indefinite imprisonment is to be given, and a concurrent fine or confiscation of property. Where this Law provides otherwise, follow those provisions.