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1. Integral object.
Points will be calculated for all postpaid public customers (including postpaid fixed-line, broadband, PHS, mobile phone and other customers) and small and medium-sized enterprise customers with a monthly consumption of less than 3,000 yuan, and customers such as public phones and IP supermarkets will not participate in the points.
2. Integral composition.
The customer's points are composed of two parts: consumption points and reward points; Consumption points are the points generated by customer consumption, and 1 point is accumulated for every 1 yuan of telecommunications services actually consumed; Reward points are additional points given to customers, which are divided into mobile and convergence business rewards, online time rewards, and event rewards. Among them, mobile and converged services are doubled with points, and the longer they are on the network, the more points will be awarded.
3. Rules for clearing points.
Points will be cleared on a three-year rolling basis based on a calendar year. For example, the points you earned before December 2008 will be reset by the end of December 2010.
4. Inquiry and redemption of points.
With ID documents, customer passwords, membership cards, and mobile terminals, you can check points through telecommunication channels such as business halls, online business halls, clubs** handheld business halls (points management), and SMS business halls (send "105" to 10001).
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Hello, first of all, thank you for your support to China Telecom. According to your description, it may be caused by busy system servers or system upgrades, you can log in to the online business hall - self-service - points service - points redemption to redeem phone bills, traffic packages, SMS packages, etc. If you need to check the bill and pay the phone bill, please log in to the online business hall of Anhui Telecom.
Have a great day! Hope mine is helpful to you and can get yours!
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It may be caused by the busy system server or system upgrade, you can log in to the online business hall - self-service - points service - points exchange to redeem phone bills, traffic packages, SMS packages, etc. To learn more about service discounts, click on the "****" customer service 218 below to answer for you.
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Hello dear and happy to answer your <>
The reasons why the exchange of Qinqin Telecom points cannot be redeemed are as follows:1Credit card points crack expired, overdue, unsuccessful transactions.
2.The card points are insufficient, and the point balance is less than the gift amount. 3.
Accounts participating in online redemption are not delivered with redeemable points. 4.Card points expired, account status is abnormal.
5.If the transaction amount is too small, the points allocated to the transaction are enough to redeem the points that are not enjoyed. 6.
Some card products (such as coupons, airline co-branded credit cards, business travel, etc.) are regretted. You can log in to the online business hall or redeem online points**, the specific steps are as follows:1
Log in to the online business hall with a mobile phone number or a fixed line, note that you cannot use broadband to log in, and you cannot redeem it if you log in with broadband. 2.Click Redeem Points on the left2
After that, your point limit will appear, 100 points is equal to 1 yuan, click on the points to exchange for phone bills. Select the amount you want to exchange, enter the verification code, click I want to redeem, and you can successfully redeem. I hope this service can help you, you can click on my avatar to follow me, and if you have any questions in the future, you can consult me again, and look forward to serving you again.
Wishing you well; Happy life, everything goes well [warm] [warm].
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It may be that the system is busy, please log in to redeem later, or log in to the online business hall to redeem phone bills, mobile Internet traffic packages or SMS packages, etc. To learn more about service offers, click on the "**** spine pin" customer service 217 below to answer for you.
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Hello, first of all, thank you for your support to China Telecom. According to your description, it may be that the system is busy, please log in to redeem later, or log in to the online camp next to the Judgment Wu Ye Hall - Points Service - Points Redemption to redeem phone bills, mobile Internet traffic packages or SMS packages, etc.
China Telecom 4G has been officially commercialized, if you need to check 4G tariffs, check shipping or bills, pay phone bills, and buy mobile phones, please log in to Anhui Telecom's online business hall. Have a great day!
I hope mine has helped you and can get yours!
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It may be that the system is busy, please log in to redeem later, or log in to the online business hall - points service - points exchange to redeem the words and horses Xiangxiang, mobile Internet traffic package or SMS song sun package, etc.
Handling 5G is one step faster, the traffic is half cheaper than 4G, the broadband speed is 500M, and it is convenient and fast to log in to the online business hall of Guangxi Telecom to handle broadband, number card, traffic package, etc. with one click. Customer service number 15 will answer for you.
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If you inquire about "points exchange for recharge card, obtaining the verification code keeps prompting failure", it is not excluded that the exchange conditions are not met, resulting in a positive difference, it is recommended to check the following reasons for the unsuccessful exchange of points:
1.The computer is not connected to the Internet or its access area is restricted;
The version is too low, the number of password digits is insufficient, and the IE parameters are set incorrectly.
3.After submitting the points redemption order, the submission is interrupted or failed due to network communication failures (network speed is too slow, modem disconnection, etc.).
4.The accumulated points on the day exceed the redemption limit;
5.The balance of points is less than the age of the skin or does not meet the threshold for points redemption;
6.In the state of shutdown or reservation cancellation, the points will be frozen, and it is recommended to restart the phone or cancel the reservation to cancel the account;
7.Your mobile phone number is in arrears.
If the above situations still cannot solve the problem or the above situation is not the above, you can contact the local manual service or the local business office for consultation. Repentance.
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With identity documents, customer passwords, membership cards, and mobile terminals, you can check points through telecommunication channels such as business halls, online business halls, clubs, and handheld business halls (points management), and SMS business halls (send "105" to 10001).
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Dear users, hello! According to your description.
You can redeem physical gifts at the business hall or points**, convenient services in airport VIP lounges, participate in various themed club activities, alliance merchant services, etc.
It is recommended that you log in to the home page of Anhui Telecom Network Hall > Self-Service > My Points" points redemption record.
Points consumption points, 1 point for every 1 yuan consumed, no points for less than 1 yuan (excluding bearer telecommunication card fees, liquidated damages, material fees, commissioning fees, handling fees and other one-time fees) The online points are calculated based on the customer's earliest products that have access to the network: 5 points per month for 0-12 months, 10 points per month for 13-24 months, 20 points per month for 25-36 months, 30 points per month for 37-48 months, and 40 credit points per month for 49 months and above. No points will be awarded in the month of overdue 1 and 2 months, and the accumulated points and available points will be cleared in the current period for overdue payment in March, which is a one-time point. >>>More
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