Under what circumstances will no return or exchange be granted?

Returns and exchanges are not allowed under the following conditions:

2) Quality problems due to abnormal use of gifts.

3) Storing or exposing gifts to an environment that is not suitable for gift storage, causing damage.

4) Damage caused by unauthorized repair, misuse, negligence, abuse, accident, alteration and improper installation.

5) Normal wear and tear of gifts.

6) The outer packaging or other attachments of the returned gift are incomplete or damaged.

7) Gifts beyond the quality assurance period.

8) Any gifts that are not redeemed by China Unicom's loyalty program.

9) Gifts that have exceeded the inspection time limit and are not quality problems.

10) Force majeure causes damage to gifts.

11) Failure to get in touch with China Unicom customer service before returning or exchanging goods;

Gift redemption will not be allowed under the following circumstances:

1) Customer personal customization, catering, insurance, lottery, financial products, points exchange, ticketing, fresh and perishable, audio and video products, computer software and other digital gifts, newspapers and periodicals that have been delivered;

2) Quality problems due to abnormal use of gifts;

3) Storing or exposing gifts to an environment beyond the suitability of the gifts, causing damage;

4) Damage caused by unauthorized repair, alteration, or incorrect installation;

5) Force majeure causes damage to gifts;

6) normal wear and tear of gifts;

7) Failure to contact China Mobile customer service before returning or exchanging goods;

8) The outer packaging of the returned gift or other gift appendages are incomplete or damaged;

9) Gifts beyond the time limit for return and exchange;

10) Any gifts that are not redeemed by China Mobile's loyalty program;

The news that a user found a student card in his trouser pocket when trying on pants after buying them has attracted a lot of attention, and it has also caused a discussion about the issue of secondary delivery after return. The reason why there is a question about the second delivery after returning is that there are many specific reasons including quality problems, defects and defects, as well as the following points in specifications and user needs. 1. There is a problem with the quality of the product itself, which leads to the second delivery after the return.

Among the various reasons that lead to secondary delivery after return, the first point is that the quality of the product itself is defective. Specifically, in this case, the goods purchased by the user have quality problems in workmanship, materials, functions, etc., and the user is not satisfied, so he returns the goods. And the seller sells it to other customers again after receiving the return, which forms a secondary shipment.

2. Defects and defects in the goods lead to returns, which in turn result in secondary delivery.

In this case, the user discovers that the product is defective or defective after purchasing it and returns the product. After receiving the return, the seller takes some measures to cover up the defects, and then re-ships it to other users, and there is a phenomenon of secondary delivery.

3. The product specifications do not match the needs of users, resulting in returns and secondary delivery.

In addition to the above two cases, the reason for the return also includes the situation where the specifications of the product do not match the user's needs. Specifically, in this case, there is no problem with the quality of the goods themselves, but their specifications do not match the needs of the user, so there is a return, and the goods are shipped after being repackaged, and the phenomenon of secondary delivery occurs. In either case, the customer's interests will suffer.