What is the job of a merchandiser?

Fulfilling orders is the job of copying. How do I fulfill my order? The order is received by the business, and the next step is to be realized by the copy.

Merchandiser should contact the factory, and clearly translate the customer's needs to the factory. The merchandiser should participate in the whole product realization process, from design, to development, to sample delivery, to trial production, to mass production, to shipment, to foreign exchange settlement, to the verification of tax rebates. In the process, you'll have to do:

1. Information communication, closely communicate with the business, the factory, and the customer's product needs; To track the high quality of a product achieved, a lot of information needs to be communicated, especially for large projects and complex products. There is also communication with various departments of the company, procurement, quality inspection, finance, warehouse, production, R&D, and the company's executives even communicate directly with the general manager. It is also necessary to be proficient in the company's internal management software systems, such as ERP, MRP, e-mail, OA management software, etc., and to coordinate the timely and effective use of management software by various departments to realize the entire communication process of information in the process of your product realization.

2. Logistics arrangement, the purchase of raw materials should be tracked by the procurement department, and the quality inspection of raw materials, the warehousing of raw materials, and even the first supplier of raw materials to track the progress, as well as the quantity and quality of the procurement and incoming inspection. The production of the product you have to track the production department. When there is a production problem, you have to coordinate the quality department, the R&D department and the production department to solve the problem, and you have to track the finished product and put it into storage in time.

It is also necessary to communicate with the transport trailer company, the freight forwarding company, and sometimes directly with the shipowner to achieve the smooth delivery of the goods to the customer's destination. During the period, you have to do all the export documents yourself or supervise and verify the documents.

3. In terms of funds, you need to be able to read LC, read contracts, understand the company's foreign exchange account and the skills of capital diversion and tax avoidance. Then you need to track the relevant verification documents and the input of domestic VAT invoices, in addition, you also need to be proficient in using Excel calculation and analysis tools, and you need to be able to submit reports to the company's financial department for reconciliation. Generally, the company's finance is more difficult to communicate, and everything depends on data and ** to speak.

If you are a small company, you will also have to talk to the bank's relationship manager or even the president about the procedures and fees related to the treasury business.

The above summarizes the opening sentence: the job of business documentary is to realize orders! In this process, you have to participate in everything or do it yourself.

Remember one sentence: merchandiser should be bold and careful, tired and lonely, wise and humble, and use the golden mean well. Remember, you are a big player, you need to have a big picture, not only go deep into the details, but also can't stick to a corner and can't extricate yourself, always have to think about problems and deal with things from the perspective of the overall situation.

In this way, your foreign trade documentary business can be done well.

First, the business documentary work content:

1. Receive customer orders, check and confirm the return.

2. Convey the information of the customer's order to the relevant departments.

3. According to the customer's delivery schedule, make a delivery plan and distribute it to relevant departments.

4. Follow up the production progress of customer orders, and report to superiors in time if there is any abnormal situation.

5. Assist quality personnel to do a good job in handling customer complaints.

6. At the end of the month, the customer will reconcile the delivery and follow up the invoiced payment.

7. Make monthly sales reports according to the actual sales of the month.

8. Keep in touch with customers to increase communication, understand customer needs, and do a good job in customer service.

9. Complete other temporary work arranged by Shiye's superiors.

2. Merchandiser requirements.

1) Competency requirements:

2. Be able to use the Internet, exhibitions, promotion, plane and other channels to select the best business;

3. According to the customer's requirements, it can be transformed into sample production requirements, coordinate the first business or production department to make samples, send samples, and scientifically manage samples;

4. Be able to follow up the procurement of raw materials, parts or accessories in a timely manner according to production requirements;

5. Be able to communicate with the first-class business or production department in a timely manner, and follow up the production progress, quality inspection and packaging of the product;

6. Be able to follow up the transportation, inspection and customs declaration of goods;

7. Be able to implement all aspects of the performance of foreign trade contracts.

2) Knowledge requirements:

1. Proficient in the basic knowledge of international ** and the basic process of import and export business;

2. Proficient in relevant international laws and regulations, international practices and industry standards;

3. Proficient in the relevant knowledge of trading commodities;

4. Proficient in the basic knowledge of customer service;

5. Proficient in the basic knowledge of foreign trade documents and international settlement;

6. Proficient in the basic knowledge of participating in exhibitions;

7. Proficient in the basic knowledge of transportation and transportation insurance;

8. Proficient in the basic knowledge of inspection and customs declaration.

Merchandiser refers to the person who selects the production and processing enterprise on behalf of the company and guides and supervises the completion of the production progress to ensure that the contract is completed on schedule according to the relevant requirements of the signed business contract for export commodities in the international process.

Merchandiser refers to the person who selects the production and processing enterprise on behalf of the company and guides and supervises the completion of the production progress to ensure that the contract is completed on schedule according to the relevant requirements of the signed business contract for export commodities in the international process.

The general job description of a merchandiser:

1. After receiving the order, contact the person who placed the order, check the order, send the production drawings over, and send another copy to the process department, calculate the order, calculate the material, make the process drawing, make the production execution sheet according to the plan, and contact the customer to determine the pre-shipment date;

2. Make a production execution list according to the floor plan, update the order production schedule, and let the person in charge of each department sign to confirm the delivery date;

3. Follow up the production progress, follow up the process department within 3-4 days of placing the order to all the auxiliary materials purchase order, immediately down the corresponding ** business, 2 days before the shipment of all external purchase orders must be in place, and must coordinate with the customer to ship the time;

4. 1-2 days before the delivery of the customer's cargo station, determine the delivery date, notify the departments immediately if the delivery date changes, and give the delivery of the sensitive and auspicious notice to the packaging department 1-2 days in advance, and install the car on the day of delivery, and deliver the goods;

5. After delivery, sort out the consignment note and packing list, fax a copy to the customer, make a copy of it for yourself for inquiry, and indicate the name of the order on the list;

The work of merchandisers involves almost every link of the enterprise, from sales, production, materials, finance, personnel to the general affairs of the merchandiser. The characteristics are: complex, all-round.

1 Great responsibility. The work of a merchandiser is based on orders and customers, because orders are the life of the enterprise, customers are the gods of the enterprise, and losing orders and customers will endanger the survival of the enterprise. Doing a good job of orders and customers is a great responsibility.

2. Communication and coordination: Merchandiser's work involves various departments. The work of the merchandiser with the customer, with the planning department, the production department and many other departments is a kind of communication and coordination.

It is all the work of communicating with people on the premise of completing the order. Communication and coordination skills are particularly important.

3. Be a good advisor to customers: Merchandisers have a large amount of customer information and are familiar with their needs. At the same time, we also understand the production situation of the factory, so we can give opinions on the customer's order to facilitate the customer's order.

4. The pace of work is changeable and fast: the customers they face come from all over the world, and their working methods, work and rest times, and work rhythms are different, so the work rhythm of merchandisers should be changeable. In addition, the needs of customers are diverse.

Sometimes the customer's order is in small quantities, but it needs to be shipped in time. This requires the work efficiency of foreign trade merchandisers to be fast.

What does a merchandiser do?