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Hello, taking telecom as an example, if telecom users need to cancel unwanted services, they can directly call telecom customer service to transfer manual customer service to cancel unnecessary services, or they can cancel unnecessary value-added services through telecom online business halls, and introduce the methods of canceling value-added services in telecom network halls:
1. Open the online business hall of Telecom and log in to your telecom mobile phone number.
2. After successfully logging in to your mobile phone number, you will be redirected to your personal center, and then click My Business.
3. Then select the value-added service that needs to be unsubscribed to unsubscribe.
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If you need to cancel the credit withholding service, you can do so through the following channels:
1) Wo Wallet app: communication payment and phone bill deduction, select the withholding business to be canceled and confirm; If you have opened the "month-end phone bill deduction" or "insufficient balance deduction" through Phone Bill, you can click on More Applications Wo Finance, click Phone Bill to open it immediately by dropping down the page, select the business you want to cancel, and click "Close Function".
The above information verification time is May 25, 2021, and the specific implementation is subject to the actual local implementation.
If you have any questions, click here. Consultation.
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1. Open the telecom online business hall, log in to your telecom mobile phone number, and after successfully logging in to the mobile phone number, you will jump to the personal center, and then click on my business or you can go directly to the business hall to handle it.
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You can learn about your value-added business by querying your value-added business details.
You can check your value-added business details for the past six months (including the current month) through the following channels:
Log in to the online sales hall.
Click "Call Bill Query", "Bill Query", "Detailed Bill" "Value-added Service Fee Detail";
After logging in to the mobile business hall client, click "Service", "Query", "Other Business Query", "Value-added Business Details";
In addition to the above methods, you can also check your value-added business details through local customer service or directly to the local business office.
If you have any questions about your conversation fee, you can query your historical bill and real-time phone bill, so that you can clearly understand your consumption.
You can use your phone number to log in to the online sales hall.
On the home page, click "Phone Bill Query", "Bill Query", and "Historical Bill" to query the historical bill details for 5 months, including monthly fixed fees, voice call fees, SMS fees, value-added service fees and other related information.
You can log in to the online sales hall.
Click "Phone Bill Query", "Real-time Phone Bill" (current month's phone bill) or "Account Balance" to understand the phone bill usage or account balance.
If you still have questions after inquiry, you can check the detailed list to understand the specific usage, or you can contact the local customer service or go to the local business office for verification. For more tips on checking phone bills, please visit the [Fine] Combined Call Charge Inquiry Skills document.
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Log in to the online business hall, enter the mobile phone number and service password, look at the opened business, and find the value-added service to cancel. You can also log in to the handheld business hall with your mobile phone to cancel the business, and the mobile data is free.
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