What s going on with the style management of Business Bridge is gray and uneditable

It is usually a problem with the browser version, because Shangqiao calls the kernel of IE, but IE6 and IE10 have some bugs that will cause the above situations, it is recommended to use the following methods:

IE6 requires an upgrade, please see details for details.

Win8 or IE10 requires a simple setup, please refer to the following for details

The default style in the Shangqiao style is not available, if you need to modify your own style, you need to add a new style, so that you can modify the content inside.

After opening the style management in the business bridge settings, click Add New Style in the upper right corner, the style name can be modified at will, based on the style, you can select the default style, and then in the new style, you can modify the style of the consultation window, the style of the invitation box, the style of the communication window, the style of the message board, etc., to achieve the effect you want.

There is one last point to pay attention to, otherwise everything you have done before will not see the effect, that is, after modifying the style, remember to click on the PC site in the settings of the business bridge, and then change the style column in the corresponding site name to the style you have just modified, so that the front desk can display the style you have modified.

That's the default style, there is a style 1 and a move style next to the interface, and point style 1 is OK.

It is usually a problem with the browser version, because Shangqiao calls the kernel of IE, but IE6 and IE10 have some bugs that will cause the above situations, it is recommended to use the following methods:

1 IE6 requires an upgrade, please see for details.

Possible Causes:

1) Due to the network situation, there may be a delay of a few seconds for Business Bridge to synchronize your status.

2) Maybe you have added more than one ** to the bridge, but the current landing is not to receive this**.

It is usually related to the improper use of the client**, please ask the consultant to rule out the following reasons before reporting the question 1**：

a) **, inconsistent with the **generated by the customer's Business Bridge site b) installed in multiple segments**; You can check the source** or use the Firefox tool c) ** The location is not immediately at the bottom of the page.

bodyd) icon style is selected for Inline, but inline is not added as indicated**2 setting:

a) The site is suspended in Site Administration.

b) The reception group and style are not checked in "Site Management", or the customer service in the corresponding group of "Account Management" does not have reception permissions.

c) A black and white list is set up in "Site Management" (you can click "Pagination Display Bridge" to view).

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