Why is the service attitude so poor, can you complain about the poor service attitude?

Very unpleasant shopping, now look at how to scold Suning on the Internet Now all understand, it's black.

First of all: the distribution and distribution are not together, they do not arrive at the same time to install, and the things are dragged on the ground to the door.

Second: Suning's after-sales service is really poor, it can be said that there is no way to complain, the supervision department of large enterprises is in place, my parents are at home, saying that it was installed one afternoon, and then it has been delayed until eight o'clock in the evening, and then I want to come over at night, so that he will come tomorrow, say that it will arrive at 9-10 o'clock, and the result will be noon, ** urge, say a little, and the result will be two o'clock!

Third: the quality of the installers is super bad, the attitude is bad, there is no way to complain, the front wall is dirty and left, the anti-theft net is removed, and the installation cannot be done. I really don't want to talk about the quality and attitude of the people who come out of the rural areas.

Fourth: This brand of air conditioner, parents, wife and family all say, it is really ugly. It's not as good as the Gree I bought 6 years ago.,I think it's true.,The row of black holes below,Big,Thick,It's not in line with our Chinese aesthetics.,The quality has to be used for 6 years to know whether it's good to be domestic.,Or.。。

I recommend buying Gree or Midea.

0 points for Suning's service. It is recommended that you go to other ** or local physical stores to buy.

Hello, I don't know what kind of broadband you are, specific telecommunications, Netcom, Unicom, mobile, etc. You can call their general service ** to ask about the situation, or you can call the regional service person in charge ** to urge!!

Summary. Consumer rights and interests refer to the rights and interests enjoyed by consumers in accordance with the law when they obtain goods or receive services for a fee, and in a certain period of time thereafter. Consumer rights and interests are the rights granted to the end users of commodities under certain socio-economic relations to meet the objective needs of economic operation.

The 12315 consumer complaint and report hotline is a special number set up by the State Administration for Industry and Commerce with the strong support of the former Ministry of Information Industry to accept consumer complaints and reports.

Hello, I am the cooperating lawyer of the consultation, I have received your question, and the person who is currently consulting is more Doha Please wait for 2 minutes, dear, I am helping you solve the problem.

You can call 12315 for consumer complaints**.

Consumer rights and interests refer to the rights and interests enjoyed by consumers in accordance with the law when they obtain goods or receive services for a fee, and in a certain period of time thereafter. Consumer rights and interests are the rights granted to the end users of commodities under certain socio-economic relations to meet the objective needs of economic operation. The 12315 consumer complaint and report hotline is a special number set up by the State Administration for Industry and Commerce with the strong support of the former Ministry of Information Industry to accept consumer complaints and reports.

You can also report the problem to the supervisor of the organization or individual providing the service.

I hope to help you solve the problem, if you still have questions, you can connect with our one-to-one online lawyer service.

Blocked me and wanted to complain.

Then you report the situation to the platform's customer service.

Well. Wait a minute, and we'll answer it right away.

30 Ways to Improve Your Service:

1.Raise awareness of proactive service. Attitude is everything.

2.Raise awareness of work responsibility.

3.Think more about your customers. It is to ponder what customers think and further meet customer needs.

4.Attention to detail. The devil is in the details. Sometimes, if you don't do a good job in a detail, you may lose all your efforts.

5.Make concerted efforts to do a good job of service. Service work sometimes requires the cooperation of group members to complete it.

6.Strengthen the management of the quality system and do a good job in the education and training of employees.

7.Provide humanized service to customers.

8.Pay attention to gestural language.

9.Try not to use jargon and jargon. If the customer is an average person, it is best to avoid jargon.

10.Value your customers' time.

11.Additional services are provided to customers. Only by exceeding customer expectations can customer satisfaction and loyalty be increased.

12.Provide customers with a full range of services.

13.Provide customers with the most affordable special services. Pay attention to providing customers with special services to give them real benefits.

14.It is necessary to achieve low-cost operation.

15.Good at asking questions to customers.

16.Turn customer complaints into a tool for service improvement.

17.Understand customer preferences and contact customers regularly.

18.Constantly summarize and continuously improve the quality of service.

19.Continuously improve your self-expression skills.

20.Passionate about our customers.

21.Put service at the forefront of your retail efforts.

22.Strengthen the strictness of internal management. Ensure that the service personnel perform the service according to the company's requirements and plans.

23.Have a beautiful voice and speak politely.

24.Willing to serve.

25.Respect every customer.

26.Don't "judge people by their appearance".

27.Be tolerant of your customers.

28.Think of service as helping customers.

29.Create a professional professional image.

30.Abide by the norms of hospitality.

Hello dear! We'll be happy to answer for you. If the service attitude is too bad, you can complain or report.

If it's just a general bad attitude, I generally don't care, I don't have any ideas like it's not easy to understand them, I just think that a person who is engaged in the service industry can't even do the most basic service attitude, then what will he improve in the future, and I can't care about such people. But if it is a particularly bad one, I will endure it first, it is really unpleasant, the attitude is unacceptable, I will insist on complaining, find the manager or the relevant person in charge, or make a complaint**, in short, I want to carry out the complaint to the end, and insist that he apologize to me. It's just that I pay for the service, and there is no need to make myself angry.

In our daily lives, we receive various services in the process of traveling, shopping, etc., which brings convenience to our lives. However, if we encounter service qi in the process, it will affect our mood and even damage our own interests. At this time, we need to properly deal with and deal with this problem in order to protect our own interests to the greatest extent.

Specifically, when you encounter a service situation, you need to stay calm, avoid making mistakes because of emotion, try to solve problems through communication, and save relevant evidence and take measures to protect your own interests in accordance with laws and regulations.

1. When you encounter a service qi vision, you must first stay calm and avoid making mistakes because of emotion.

When we encounter a service situation, we will definitely feel angry in our hearts, but we must stay calm at this time. ......The reason why we want to do this is because we must avoid making mistakes because of emotions at this time, and only in this way can we protect our own interests to the greatest extent.

2. You can try to solve the problem of service qi through communication.

For the problem of service qi, you can solve it through communication. ......You can explain to the other party, and you can also point out the mistakes of the other party and ask them to correct them. If the two sides can communicate effectively, the conflict can be resolved and the problem can be properly resolved.

3. If the communication is ineffective, you can save relevant evidence and protect your own interests in accordance with laws and regulations.

Sometimes, when it is difficult to solve the problem through communication, I have to take measures to protect my own rights and interests. ......Specifically, they can protect their own interests by preserving relevant evidence and taking targeted measures in accordance with laws and regulations. ......After the relevant parties come forward, their own interests can be effectively safeguarded, and this problem can be properly solved when they encounter service qi.

Summary. Hello dear, glad to answer for you. Dear, if you find that the waiter has a bad attitude in the process of consumption, you can use the following methods to protect your due rights and interests: 1. When a waiter has a bad attitude, you can ask the merchant to change the waiter service.

Hello dear, glad to answer for you. Dear, if you find that the waiter has a bad attitude in the process of consumption, you can use the following methods to protect your due rights and interests: 1. When a waiter has a bad attitude, you can ask the merchant to change the waiter service.

2. Effective communication: In fact, as consumers, we must correct our own mentality, although we consume there, but our words and deeds should also respect others. While demanding others, we also need to improve our own quality, and there is no need to entangle with a waiter.

4. Complaint waiter: Many businesses will have complaints**, or directly go to his superiors to complain and help us solve them.

5. Don't look down on the waiter, there is no distinction between high and low work, respect for the other party is respect for yourself.