Vipshop will reduce the price of clothes when they are bought, and what happens if the clothes sent

It is estimated that sometimes the clothes are also divided into some batches, and the quality of different batches may be different, so it will take some poor quality to carry out price reduction activities. So you just get different clothes.

Therefore, sometimes when you see ** suddenly drop, don't be too happy, after all, no one can control this kind of cattiness.

As we all know, unlike shopping in physical stores, online shopping changes quite frequently, resulting in many online shoppers have had such an experience.

A few days ago, Ms. Wan, who lives in Daguan District, encountered such a depressed thing, but fortunately, through negotiation, the ** seller finally returned the difference to Ms. Wan.

Online shopping clothes "drop when you buy them".

The express delivery is still on the way, and before it reaches me, the ** of the clothes has dropped by 50 yuan, which is too unpleasant. On October 8, Wan Zhen, a citizen who lives on Shifu Road in Daguan District, showed the reporter a screenshot of his mobile phone and an order transaction record, complaining about his online shopping experience.

I bought an autumn women's coat on October 5 at a well-known **brand**, and the transaction** was 299 yuan. The reporter saw that the screenshot of the mobile phone shown by Ms. Wan showed that on October 7, the coat was doing a two-day ** activity, and the activity price was 249 yuan, which was 50 yuan cheaper than the transaction price of Ms. Wan's clothes.

Ms. Wan complained that she often buys clothes at this ** and trusts the seller very much. Afterwards, she immediately found the seller's manual customer service theory, but at first the customer service was "playing Tai Chi" with her, and did not agree to refund the difference, Ms. Wan was angry and threatened to complain to the seller, and the customer service agreed to refund her the difference.

Some e-commerce platforms implement "** protection".

For merchants, it is a normal business activity to adjust the ** due to the change of seasons, ** and other reasons, but how to protect their legitimate rights and interests when consumers encounter losses due to ** adjustment like Ms. Wan's?

In a skin care store with more than 3 million fans, a variety of skin care products are doing activities, and the discount ranges from 10 yuan to 30 yuan before. The reporter consulted the customer service staff as a consumer, saying that he had just missed this round of ** activities, and the customer service staff said that "the store implements a 7-day price insurance policy, as long as the consumer buys the goods within 7 days before the event, the difference can be refunded according to the activity price." ”

However, the reporter learned that not all e-commerce companies implement "** protection" for consumers, Ms. Wan told reporters that she once asked for a refund of the price difference, ** did not agree, and finally she had to return the goods and place a new order to buy. "In doing so, we consumers lose shipping costs, and merchants also have to add workload, tossing and turning, which is really a bit troublesome."

The reporter found in the interview,For example, Jingdong**、Suning Tesco and other e-commerce platforms have launched a "** protection" for consumers,For example, Jingdong** implements 30 days of service to make up the price difference for its own goods,Within 30 days from the date of signing the order,If the price of the goods in the order is reduced,Consumers can apply for price protection,Jingdong will return the price difference with the equivalent amount of money such as points、Jingdou, etc.,However, this requires consumers to make a second consumption,In order to make up for the loss caused by the last price reduction of merchants。

In this regard, Ms. Wan and other online shopping enthusiasts believe that online shopping activities are frequent, and consumers should still keep their eyes open and shop rationally in the shopping process.

What price to buy what goods, only the wrong buy not the wrong sale,

Vipshop can return the clothes you buy, and consumers can return them without reason within 7 days of signing, and the conditions for returning them include the following:

1. Commodity quality problems.

2. Non-quality problems of the goods: the packaging of the goods and the goods themselves are kept in the original and the accessories and gifts are complete, which does not affect the secondary sales.

3. If you have purchased the goods of Vipshop, return them in the original packaging of the purchased goods (place the goods in the original delivery box together with the delivery note), and send the goods back together with the anti-counterfeiting buckle (not to be disassembled), all relevant accessories, manuals, labels, gifts (if any) and paper invoices (if any).

Vipshop. If you want to return one of them, you will be refunded according to the subtotal amount of the product amount after deducting the activity discount. For orders that participate in activities such as full reduction, discount, and payment discount, the preferential amount will be apportioned to each product in proportion (product unit price and order amount), and if there is a return, it will be refunded according to the subtotal amount of the product amount after deducting the activity discount.

For example]: the order participated in a brand special event of 400 yuan minus 100 yuan, the order has a product A 100 yuan, B product 300 yuan, the order amount is 400 yuan, and the full discount is 100 yuan, then the discount enjoyed by product A is 100 * (100 400) = 25 (yuan), subtotal: 75 yuan; The discount enjoyed by the product B is 100 * (300 400) = 75 (yuan) to destroy the hole, and the subtotal amount:

225 yuan. Expand the dry material of the fiber sail

1) If the order using Vipshop is returned, the system will judge whether it is in line with the use of Vipshop according to the order situation after the return, and the account will be returned if it does not meet the requirements, and the validity period of Vipshop after return will remain unchanged.

2) If the order uses a coupon or participates in the discount full reduction activity, the refund will be processed according to the subtotal amount of the product car after return.

and other factors.

There is no way, because there is only a price reduction within 15 days of purchasing the goods, and the buyer can apply to the seller to compensate for the price difference. Now, if you want to apply for a refund from Vipshop, the price difference process is as follows. If the order has already been paid for but not shipped, you can directly request a return for a refund and then place a new order, so that there will be no problem with the price difference of the item.

If the order has been paid and shipped, the user can call the customer service of the store where the purchased goods are purchased directly to apply for a refund of part of the price difference. However, it is worth mentioning that when Vipshop applies for a refund of the price difference, if the customer service refuses to make up the difference, consumers can contact the official customer service of Vipshop to appeal and protect their rights and interests.

Extended information: 1. Pay attention to the following matters when shopping online. Choose a formal platform, and nowadays, there are endless platforms that support online shopping.

In addition to a few familiar shopping channels**, many social and entertainment platforms have also launched their own shopping channels. Many consumers place several orders while using this kind of platform, but when there are problems with delivery, quality, etc., they find it difficult to contact the merchant or solve the problem properly. The Consumer Protection Committee recommends that when shopping on an unfamiliar platform, you should first understand the qualifications of the merchant, the rules and methods of return and exchange.

2. Select a company with better qualifications, and the general platform will display the merchant's score on the merchant's homepage according to the general evaluation criteria. Try to choose a business with high ratings and good reviews. When shopping at this merchant for the first time, you should also look at the product evaluation to see if there is any suspicion of "brushing praise".

Generally speaking, customers have a large number of words in the evaluation of "brush likes", deliberate praise style, the same printing method, and even different customers use the same **.

3. It is necessary to believe that when consumers of "one price and one goods" shop, they often find that the same Zheng Song product may range from tens of yuan to hundreds of yuan, especially **. Although the cost of doing business is different for each company, such a large difference still does not conform to the law of commodity value. $100 and $120 goods may be the same kind and homogeneous.

100 yuan and 500 yuan goods are basically the gap between ** and piracy. When purchasing, you can judge whether the product passes the real shot or whether you use the same model or customer through the first mock test.

4. Don't communicate without a platform, if consumers have any questions about online shopping, they can communicate with merchants through the platform, but remember not to chat privately without a platform. In case of after-sales problems, non-platform chat records cannot be used as evidence for rights protection.

Only if there is a price reduction within 15 days after the purchase of the goods, the buyer can apply to the seller to compensate for the price difference. I don't think I can apply for compensation for 20 days.

No.

Door-to-door pick-up and return operation process:

1. When applying for a return order, the system will judge whether it supports door-to-door pick-up and return according to your region, and if it does, the system selects door-to-door pick-up and return service by default.

3. The courier will contact you within 48 hours to confirm the relevant information of the door-to-door pick-up, and the courier will check the returned goods according to the relevant quality inspection standards when the door-to-door pick-up.

4. After the door-to-door pickup, the courier will bring the returned goods back to the logistics site, and the system will give priority to the refund for you after confirming that it is correct, without waiting for the goods to enter the warehouse.

Notes on returns.

Any damage to the goods caused by abnormal use, storage or personal reasons (such as self-modification of size, washing, scratching, deformation, oiling, embroidery, washing, touching acid, alkali, oil or touching hard objects, wearing in rainy days, wearing for a long time, lack of hardware accessories, etc.), will not be returned.

If the product tag, delivery note, product accessories (such as accessories pendant, shoulder strap, small card wallet, etc.), manual, warranty certificate, label, etc. are lost, they will not be returned; If you ask for an invoice when purchasing, please send the invoice back with the product once you return it, if the invoice is lost, it will not be able to be returned.

In case of allergy problems, the relevant certificate of the hospital is required to provide the relevant certificate for return; Partial returns of items containing gift packs or sets cannot be made, and gifts must be returned with the goods.

The courier won't care about you. Express outlets or couriers will only look at what kind of goods you send? As long as it is not contraband, after being packaged in front of you, as long as the outer packaging is not broken, whether the contents are damaged or not, it has nothing to do with others.

Online shopping has been popular with everyone since it was launched, and Vipshop has become the preferred platform for people to shop online because it is cheaper than other platforms.

How many pieces can be returned for an order depends mainly on the order you placed at the time of purchase. Vipshop is made up of many sellers. If you didn't buy something from the same store.

Of course, you can return it alone. Even if you bought it at the same store, only a few items need to be returned or exchanged. You can also contact the seller to let us know.

Only items that need to be returned will be returned.

Vipshop can return multiple pieces of clothing together, but the postage of the express delivery must be paid by yourself and must be reviewed by customer service before returning, as long as the customer service office reviews and passes the return procedure, you can return to the return address provided by Vipshop together.

Vipshop will return the goods to the door to pick up the collection is not charged, mainly depending on the reason for your return, there have been you because of the quality of the product to return the mold next to the balance of goods, no charge is charged, but if the return is due to non-human reasons, such as self-sent return shipping by the individual. In order to improve the shopping experience, Vipshop will provide buyers with a return shipping fee subsidy of 10 yuan Vipshop coins (1,000 pieces), such as multiple orders sent back by the same package, Vipshop will only subsidize the shipping fee once.

The tag of the clothes bought by Vipshop has been removed, so it cannot be returned. Vipshop is a "seven-day no reason to return", as long as the goods meet the conditions of "seven days no reason to return", you can apply for a return.

The conditions for Vipshop's "seven-day no reason to return" are:

1. Within seven days of receiving the goods;

2. The integrity of the goods and supporting accessories (packaging, tags, etc.) does not affect the secondary sales of the goods, if there are gifts, the gifts are complete. The tag has been dismantled, which is an incomplete attachment that affects the secondary sales of the goods and does not meet the conditions for return.