-
E-commerce is a business activity centered on commodity exchange by means of information network technology. E-commerce can provide services for the whole process of online transaction and management, including but not limited to the following businesses:
1. Advertising: E-commerce can rely on the web server of the enterprise and the customer's browsing, publish all kinds of business information on the network, customers can quickly find the required product information with the help of online retrieval tools, and merchants can use the online homepage and e-mail for advertising on a global scale;
2. Consultation and negotiation: e-commerce can use non-real-time e-mail, news groups and real-time discussion groups to understand the market and commodity information, negotiate transaction affairs, if there is further demand, you can also use the online whiteboard meeting to exchange real-time graphic information;
3. Online ordering: e-commerce can be achieved online ordering with the help of email interactive transmission in the web, online ordering is usually provided on the page of product introduction to provide very friendly ordering prompt information and ordering interactive format box, when the customer fills in the order form, usually the system will reply to confirm the information sheet to ensure the receipt of the order information;
4. Online payment: e-commerce should become a complete process, and online payment is an important link. Credit cards can be used to make payments between customers and merchants, and the direct use of electronic payment means on the Internet will save many personnel in the transaction.
5. Electronic account: online payment must be supported by electronic finance, that is, financial units such as banks or credit card companies and insurance companies should provide online operation services for financial services, and electronic account management is its basic component;
6. Service delivery: For customers who have paid the money, the goods they ordered should be delivered to them as soon as possible, and some goods are local, some goods are in different places, and e-mail will be able to deploy logistics in the network;
7. Consultation: E-commerce can easily use the format files such as "selection" and "fill in the blank" on the web page to collect users' feedback on sales services;
8. Transaction management: The management of the whole transaction will involve many aspects of people, finance and materials, and the coordination and management of enterprises and enterprises, enterprises and customers and enterprises.
-
1. E-commerce: It usually refers to a wide range of commercial activities around the world, in the open network environment of the Internet, based on the client, the server application mode, buyers and sellers do not meet each other to carry out various business activities;
It is a new business operation model that realizes consumers' online shopping, online transactions between merchants and electronic payment, as well as various business activities, transaction activities, financial activities and related comprehensive service activities.
There are many different definitions given by countries, scholars, and business people according to their own status and the different angles and degrees of participation in e-commerce.
Second, the aspects covered by e-commerce business: business activities centered on commodity exchange by means of information network technology; It can also be understood as the activities of trading activities and related services in the form of electronic transactions on the Internet, enterprise intranet and value-added network, which is the electronic, networked and informatization of all aspects of traditional business activities; Business activities using the Internet as a medium fall under the category of e-commerce.
E-commerce is divided into ABC, B2B, B2C, C2C, B2M, M2C, B2A (i.e., B2G), C2A (i.e., C2G), O2O, etc.
The chain management extends from the inside of the enterprise to the upstream and downstream customers outside the enterprise, and provides EERP, ECRM, ESRM and EOA application systems (some functions support offline applications), forming a full chain management system. >>>More
Industry prospects: In Q1 2017, the number of online shopping users in China has exceeded 100 million. And online shopping is constantly penetrating from the PC to the mobile terminal. >>>More
There are several main factors:
1. Unbalanced development of industries and regions. >>>More
E-commerce can be divided into different types according to different business models or business methods, as follows: >>>More
There are some gaps between the theory and actual employment of this major, but generally speaking, it is very easy to learn E-commerce major is very good, mainly learn computer science and technology related professional knowledge, learn the production of web pages, learn operations research, marketing, economic management, law and other related professional knowledge and basic skills, as long as you have a certain knowledge of computer science and basic knowledge, tenacious struggle, hard work, you will be able to learn e-commerce major. In the era of rapid social and economic development, China has also entered the era of e-commerce. There are many people engaged in e-commerce related work, the employment threshold for this job is relatively low, the quality of employment is not too high, the demand for professionals is very large, as long as you have a certain cultural and scientific knowledge, you can master its knowledge core and professional core. >>>More