How do you get closer to your customers? 5

There are two scenarios.

1.After the customer enters the door, he directly asks about the relevant products, is warm and friendly and introduces the products, and if possible, he makes relevant suggestions according to the customer's situation.

2.When a customer comes in, look around and ask if they need help. If the customer asks for a certain product, guide the customer to the relevant counter to see the goods; If the customer says no, leave enough space for the customer to exhibit freely.

Aspects to look out for:

1.Be confident in yourself.

2.Keep smiling if you can.

3.Sincerity in action.

Sorry, didn't read your question clearly. The above applies to any general store clerk. Here's how to recommend new products to customers.

The purpose of the recommendation is to transfer the product from the merchant to the consumer. As a store clerk, your job determines that you can only passively accept the consumption habits and behaviors of customer groups and guide them on a small scale. Of course, this also reduces the difficulty of the work and makes it easier to prepare the materials.

First of all, you need to know the characteristics of this or these new products, the price point in the whole store, the applicable population, alternative products and other information. Your main target customers are those who have low brand loyalty, have a suitable physique for new products, or have a habitual brand that can be replaced by a new product. Your main job is to make the benefits of the new product visible in the conversation.

And customers are advised to try it out. How to better grasp the rhythm in conversation is a question that needs to be considered.

I am also a clerk in a cosmetics store, and I am from Macau.

In fact, the most important thing is to be polite and smile, and you have to take the initiative to introduce you to the guests.

The product should be convincing but not exaggerated, and it should not be known to the customer.

It's not suitable for this product but still insists on it (if you're selling cosmetics, that's the problem.)

Not really, but if it is a skin care product, do not want it, because the guest will likely have sensitive conditions, so if it is a sensitive ** guest, you should be especially careful to ask clearly, otherwise it is very likely.

will be complained about).

You have to have a loud voice and speak with sincerity and confidence, then you can order first.

Guests trust your first impression, and say something welcome, and they will at the beginning.

It's embarrassing, but if you talk about it, you'll have confidence, and you'll have to keep smiling at all times.

When it comes to makeup, you should also be careful not to exaggerate, because exaggeration does not accentuate you.

The makeup technique is very homely, and it only makes people feel out of shape (personally, because I'm in the industry.

Before visiting the cosmetics store, I don't like which makeup is bright but has no skills) Try to be energetic and bright.

But then you have more experience, and you don't feel a sense of accomplishment.

Be bold!

Keep smiling, learn to observe, know what the needs of customers are when they enter the store, don't think about what you want to sell to customers, but think about what customers want, so that you can find common topics, so that you can find opportunities to recommend your new products to them, so that you can make a natural difference, remember to maintain a good attitude, don't let the customer's attitude affect your attitude.

To put it simply, as long as the way you communicate with others is not to the taste of others, the way can be said to be the most important element of opening up the communication relationship. Especially if you are a salesman, you should pay the most attention to the way you communicate with others, feel that you are most suitable for what kind of way to contact others, and try to explore the preferences of others in your communication. At least that's what I think, because I've done this kind of work before, and I hope it can bring you some small help, and I wish you all the best in your work.

Be a humorous salesperson, and at the same time praise customers, and praise others more.

Move it with affection, know it with reason, and lure it with profit!!

How to get closer to the customer?