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1. "12365" is a comprehensive service platform integrating reporting and complaint handling, consulting services, information transmission and other functions, and is an important part of the administrative law enforcement system of the quality inspection system. In 2010, the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China put forward new requirements for the inspection and quarantine and quality supervision bureaus to comprehensively strengthen the application of the 12365 report and disposal command system, which will be applied to the quality and technical supervision system and the entry-exit inspection and quarantine system as a service in the future.
2. "12365" function:
In order to perform the administrative functions entrusted by the "Product Quality Law", strengthen the work of complaints and reports, and meet the needs of the increasing number of consumer complaints, the Beijing Municipal Bureau of Quality and Technical Supervision established the Complaint and Reporting Center in March 2001, and the main responsibilities of the Complaint and Reporting Center are: responsible for accepting complaints about product quality, measurement, standardization, special equipment and other aspects within Beijing, and responsible for the transfer of reports and the handling of complaints. In addition, we have developed functions for product quality consultation and product anti-counterfeiting inquiry.
On March 13 of the same year, the special service number "12365" of the quality and technical supervision system was first opened and put into operation in the Beijing Municipal Bureau.
3. "12365" meaning:
The meaning of "12365" is 12 months a year, 365 days, serving the people every day, and the number is concise and easy to remember.
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It is a special service of the Bureau of Quality and Technical Supervision to receive complaints**. Like 12315 of the Industrial and Commercial BureauThe nature is the same. In addition, 12365 also provides anti-counterfeiting services. I have a friend who is the main person in charge of anti-counterfeiting.
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Quality and Technical Supervision Bureau reports and complaints**.
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Legal Analysis: Tax 12366 Complaint Useful.
The scope of unified** complaints and reports includes:
2. Report of tax violation cases: accept reports from taxpayers and the public on suspected tax evasion, evasion of tax arrears, tax fraud, false issuance, forgery, illegal provision, illegal acquisition of invoices and other tax violations.
3. Report of violations of laws and disciplines by tax personnel: accept reports from taxpayers and the public on violations of laws and disciplines by state taxation authorities and state taxation staff in tax work.
Taxpayers can directly dial 12366 to make complaints and reports according to the voice prompt keys, and the 12366 call center will set up a special post to accept the complaint and report information, and the complaint and report information will be transferred from the 12366 call center to the relevant handling positions in accordance with the standardized process, and the feedback of the results of the complaint and report will be implemented by the specific investigation and handling unit.
Legal basis: Article 32 of the Law of the People's Republic of China on the Administration of Tax Collection and Collection If a taxpayer fails to pay the tax within the prescribed time limit and the withholding agent fails to release the tax within the prescribed time limit, the tax authorities shall impose a late payment penalty of 5/10,000 of the overdue tax amount on a daily basis from the date of the overdue tax payment, in addition to ordering the payment within the prescribed time limit.
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Hello. This number is "Quality Supervision Complaint**".
"12365" is a comprehensive service platform integrating reporting and complaint handling, consulting services, information transmission and other functions, and is an important part of the administrative law enforcement work system of the quality inspection system. In 2010, the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China put forward new requirements for the inspection and quarantine and quality supervision bureaus to comprehensively strengthen the application of the 12365 report and disposal command system, which will be applied to the quality and technical supervision system and the entry-exit inspection and quarantine system as a service in the future.
12315 is Suimuxun's consumer complaint and reporting hotline and a national Internet platform. By the end of 2020, market regulation complaints** will be unified to 12315.
96315 plays a pivotal role in coordinating between consumers and merchants. With the rapid development of social economy and the improvement of people's quality of life, the task of 96315 industrial and commercial coordination is becoming more and more onerous.
12365 is a comprehensive service platform integrating reporting and complaint handling, consulting services, information transmission and other functions.
2. The affiliation is different.
On March 15, 1999, the State Administration for Industry and Commerce, with the strong support of the former Ministry of Information Industry, decided to set up a special ** number for accepting consumer complaints and reports, namely 12315.
96315 management system for industry and commerce. The Administration for Industry and Commerce generally handles the complaints and reports of consumers issued by the municipal level, and then reports the results to the Municipal Administration for Industry and Commerce, and at the same time archives the results for inquiry.
On February 28, 2019, the State Administration for Market Regulation of the People's Republic of China issued the Opinions of the State Administration for Market Regulation on Integrating and Building the 12315 Administrative Law Enforcement System to Better Serve Market Regulation and Law Enforcement, stipulating that market regulation complaints** will be unified to 12315 by the end of 2020.
3. Different functions.
12315 functions include: After the establishment of the State Administration for Market Regulation, the original industry and commerce 12315, quality inspection 12365, food and drug 12331, intellectual property 12330, price supervision 12358 and other five complaints and reports and platforms will be unified and integrated, and the 12315 unified complaint and reporting platform will be built.
96315: With the continuous emergence of counterfeit and shoddy goods, 96315 will take on the important task of the economic police. The use of digital, analog, wired, wireless and other information collection and synthesis means, the collection of sound, image, text and other information and the use of computer technology to provide convenient, intuitive, centralized operation means for the reporting and complaining personnel, to assist the leadership to make decisions quickly and accurately.
96315: With the continuous emergence of counterfeit and shoddy goods, 96315 will take on the important task of the economic police. The use of digital, analog, wired, wireless and other information collection and synthesis means, the collection of sound, image, text and other information and the use of computer technology to provide convenient, intuitive, centralized operation means for the reporting and complaining personnel, to assist the leadership to make decisions quickly and accurately.
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First, the platform is different.
12315: 12315 is a consumer complaint and reporting hotline** and a national Internet platform.
12365:12365 is a comprehensive service platform integrating reporting and complaint handling, consulting services, information transmission and other functions.
Second, the management institutions are different.
The governing body of 12315:12315 is the State Administration for Industry and Commerce.
The governing body of 12365:12365 is the State Administration for Market Regulation.
3. The opening time is different.
12315: The platform of the lead stove 12315 was opened on March 15, 2017.
12365:12365 was launched on March 13, 2001.
Fourth, the role is different.
The use of the 12315:12315 special number has smoothed the channels for consumer appeals, made it more convenient for the industrial and commercial departments to accept and deal with consumer complaints and reports in a timely manner, better protected the rights and interests of consumers, severely cracked down on the production and sale of counterfeit and shoddy goods, and effectively investigated and dealt with all kinds of economic violations and cases of pretending to be illegal in a timely manner.
12365: The role of 12365 is to perform the administrative functions conferred by the Product Quality Law, strengthen the work of complaints and reports, and meet the increasing needs of consumer complaints.
Encyclopedia-12365
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Legal Analysis: Useful. 12365 is a comprehensive service platform integrating reporting and complaint handling, consulting services, information transmission and other functions, and is an important part of the administrative law enforcement work system of the fiber quality inspection system.
In 2010, the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China put forward new requirements for the inspection and quarantine and quality supervision bureaus to comprehensively strengthen the application of the 12365 report and disposal command system, which should be applied to the quality and technical supervision system and the entry-exit inspection and quarantine system as a service.
Legal basis: Interim Provisions on Market Supervision and Administration Law Enforcement Supervision
Article 8: The methods of law enforcement oversight provided for in items (1) through (5) of article 7 of these Provisions are to be implemented in accordance with laws, regulations, rules, and relevant provisions.
The methods of law enforcement supervision provided for in items (6) through (8) of article 7 of these Provisions are to be implemented separately or jointly by the operational bodies and legislative affairs bodies established within the departments for market regulation.
The methods of law enforcement supervision provided for in item (9) of article 7 of these Provisions are to be implemented by the legislative affairs bodies of the departments for market regulation and regulation.
Article 9: The departments for market regulation are to carry out special law enforcement inspections primarily for the following matters:
1) The implementation of laws, regulations, rules, and administrative normative documents;
2) The implementation of important law enforcement systems;
C) administrative law enforcement has a general hot spots, difficulties, key issues;
4) Law enforcement matters assigned, transferred, or transferred by higher-level organs and relevant departments;
5) Law enforcement matters that have strong public reactions;
6) Other matters that require special law enforcement inspections.
The departments for market regulation shall strengthen overall arrangements for special law enforcement inspections, uniformly draft plans for special law enforcement inspections, and reasonably determine the matters for special law enforcement inspections.
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