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8. Guest rooms (21 items in total).
1.At least 40 rooms available for rent;
The size of the room (excluding the bathroom) is not less than 20 square meters;
3.The decoration is luxurious, with luxurious upholstered beds, writing desks, wardrobes and hangers, coffee tables, chairs or simple sofas, bedside tables, bedside lamps, table lamps, floor lamps, full-length mirrors, luggage racks and other high-end supporting furniture. The interior is covered with high-quality carpets, or high-quality wood flooring.
Use area illumination with good illumination of the target;
4.There is a toilet with a high-quality water bucket, a dressing table (equipped with a basin and a vanity mirror), a bathtub with a shower head (if there is a separate shower cubicle, you can do without a shower head), a shower curtain, and a clothesline. Take effective anti-slip measures.
The bathroom is decorated with luxurious building materials for the floor and wall, with elegant and soft tones, zoned lighting and good illumination of the target. There is a good exhaust system, 110 220V power socket, ** auxiliary unit. Comes with a hairdryer.
24 hours** cold and hot water;
5.There are direct domestic and international calls**. **There are instructions for use and ** booklet in the city;
6.There are color televisions, sound equipment, and a closed-circuit television system. **There are no less than 16 channels, including satellite TV programmes or self-run programmes, with channel instructions and program lists.
7.There are single rooms;
8.There are suites;
9.Deluxe suites with at least 3 studios;
10.There is a room for the disabled, and the equipment in the room can meet the general requirements of the living and living of the disabled;
11.There are stationery items that match the star rating of the hotel itself. There are hotel service guides, price lists, accommodation regulations, introduction of tourist attractions in the city, tourist traffic maps in the city, and newspapers and periodicals suitable for guests;
12.The guest rooms and bathrooms are fully cleaned once a day, bed sheets and pillowcases are changed every day, and the guest supplies and consumables are fully replenished, and the guest rooms are cleaned and sorted out at any time at the request of the guests, and the guest supplies and consumables are replenished;
13.Provide turndown service and place goodnight cards, flowers or gifts;
Hot and cold drinking water and ice cubes are provided every hour, and tea or coffee is provided free of charge;
15.The room has a mini-bar (including a small Xiaoice box) with plenty of beverages and places for spirits, drinking utensils and wine lists;
16.Guests are greeted in their rooms, and extra chairs and tea service are available upon request;
17.provide wake-up calls;
19.Dry cleaning, wet cleaning, ironing and repair services are available and can be returned to guests within 24 hours. 16-hour expedited service;
20.There is a room menu and drink list, and 24-hour Chinese and Western breakfast and meal delivery services are provided. There are no less than 10 kinds of food delivery dishes, no less than 8 kinds of beverages, no less than 6 kinds of sweet foods, and there are food delivery cards that can be hung outside the door;
Just look at the standards!
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Basically, there will be people up there...
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In fact, it is not that five-star hotels do not check rooms, but that international brand high-star hotels do not check rooms to improve the speed of checkout. Many of the five-star brands of domestic brands are still rounded to improve customer satisfaction. This is in line with international standards.
The hotel inspection service was proposed a few years ago, but it has not been widely used. After a long period of system improvement and technology improvement, now, the hotel inspection service has been implemented in many hotels, and more chain hotels have implemented the inspection service in all its hotels.
In fact, each hotel is different, whether it's room rates, the value of in-room consumables, or the type of guests staying at them. Some hotels are exempt from room rounds, which is linked to the rights and interests of members in the membership system, and taking a step back, there is also a member blacklist as a guarantee, and you can't just look at the appearance and blindly follow the trend without figuring out the reason. It is still necessary to check when the ward is rounded, which is a responsible attitude for customers and enterprises, and for old customers or members, whether the ward check can also be used as a means of differential marketing.
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Increase checkout speed and customer satisfaction.
This is in line with international standards.
In fact, it is not that five-star hotels do not check rooms, but that international brand high-star hotels do not check rooms.
Many of the five-star brands in China are still rounds, because it does not have a global customer file system (SPG, YOUR REWARDS, MRW, WYNDHAM Rewards, MASS).
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Thought it was a five-star hotel of what level.
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