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1. Check your phone's settings.
Open the mobile phone Quick Center (scroll down at the top or scroll up at the bottom) to see if the data network is turned on.
2. Confirm the status of the mobile phone card.
Make sure that the balance of the mobile phone card is sufficient, if the payment is in arrears, please restart the mobile phone after the recharge is successful. Check with your carrier to see if the data limit has been met or if the data network function is enabled. If necessary, you can change the SIM card that can access the Internet normally to confirm.
The contact of the four major operators in China** is: 10099 (China Radio and Television (China Mobile) (China Unicom (China Telecom), which can be dialed at any time.
3. Check the mobile phone signal.
If your phone uses a metal, magnetic case or bracket that has an impact on your phone's signal, it is recommended to remove it and try it. If you are in an underground parking lot, elevator hall and other environments, the coverage of the mobile phone signal is susceptible to these environmental impacts, the signal will be relatively weak, and the data network will also be affected, so it is recommended to go to an open area, such as an outdoor open environment for testing.
4. Check the network permissions.
Please go to Mobile Phone i-Manager - Traffic Management Traffic Monitoring - Network Management or Set Application and Permissions - Permission Management to check whether the application network permission has been enabled.
5. Check V-P-N (Virtual Private Network).
Please go to Settings - Other Networks and Connections - v-p-n, check and confirm whether v-p-n is used, if so, it is recommended to turn off and try again.
6. Check the network settings.
Please go to Mobile Network Settings - Mobile Network (SIM Card Information and Settings - Corresponding SIM Card) - Access Point (APN) or Set Mobile Network Dual SIM and Mobile Network - Access Point (APN) and click"Reset to the default settings"restart your phone.
7. Re-search the network.
Please go to Settings - (Other Networks & Connections) - Airplane Mode - Turn on and off.
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If your mobile phone is not working properly, please check the following:
1. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;
2. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;
3. Confirm whether the mobile phone parameters have been set, and the specific setting parameters are recommended to contact the human customer service to understand;
4. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the local Unicom's own business office to check whether the USIM card is faulty, or replace the card for testing;
5. Check whether there is a problem with the mobile phone, it is recommended that you can change the phone for testing.
If the above situation does not solve your problem, it is recommended that you contact your local customer service to deal with it.
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What should I do if my phone can't connect to the data and can't access the Internet?
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The common reasons and solutions for China Unicom's mobile phone number not being able to access the Internet are as follows:
1. If it is in a remote or closed location with a weak signal, you can change the location and then go online for testing;
2. If the Internet function of the mobile phone is disabled and the number is in an abnormal state, the normal state of the number needs to be restored before accessing the Internet;
3. Check the settings of the mobile phone, such as: whether the mobile data is on, whether the airplane mode is off, etc.;
4. Check whether the mobile phone card is damaged or not plugged in, and it is recommended to replace the mobile phone for testing.
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The mobile phone traffic should be usable, and if you can't use it, it's because the traffic is used up or you haven't purchased the traffic**, or the mobile phone is in a place with a bad signal.
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Hello, it is convenient for you to be a mobile user, or a Unicom user.
Questions. Unicom.
China Unicom card does not have the Internet access function; 3.The mobile terminal does not support the network of the Unicom business used; 4.** There is a range of use for traffic (such as directional traffic, cell traffic, etc.); 5.
Whether the traffic switch in the mobile phone is turned on; 6.**Whether the traffic in the month has reached the maximum traffic value of the month; You can try to solve it by:1
Verify that the mobile terminal supports the carrier network being used; 5.Verify whether there is a range of use for the flow rate within the **; 6.Whether the Internet switch of the mobile phone system is turned on; 7.
Whether the traffic cap of the month is reached. If the above methods still cannot solve this problem, it is recommended to contact the local Unicom customer service or consult the official customer service of the mobile phone for understanding.
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This general situation is that the traffic is overloaded, or the mobile phone is in arrears, you can call 10086 to inquire whether it is in arrears.
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Whether you are in arrears, or there is no signal tower in the location, or there is a problem with your mobile phone.
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Reason why traffic is not available:
1. That is, the mobile phone SIM card is in arrears, and the right to use the data traffic will be turned off after the arrears, resulting in the mobile phone not being able to use the traffic, and the mobile phone card and network card will be recharged in time.
2. It is a mobile phone signal problem, and the signal reception problem causes you to be unable to log in to the network and turn off the airplane mode.
3. If the communication module is damaged, you should go to the after-sales warranty, and the original and non-man-made damage can be replaced with a new machine, and the new machine can be used to try again.
Traffic query method:1. Call the platform used for consultation** and conduct manual consultation.
For example, China Telecom can dial 10000, and China Mobile can dial 10086; China Unicom can call 10010 for manual consultation.
2. SMS query method.
For example, China Telecom: 108 to 10001 can query traffic usage.
For example, China Mobile: SMS CXGPS can be sent to 10086 to query traffic.
For example, China Unicom: SMS cxll is sent to 10010 to query traffic usage in real time.
3. Log in to the official ** of the platform you are using, and select the province to inquire.
The above content referenceEncyclopedia - Mobile Traffic.
1. Check your phone's settings.
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