The phone can t connect to the Internet, but the traffic is on 20

What should I do if my phone can't connect to the data and can't access the Internet?

First of all, make sure that you have turned on the data function, and if you have dual SIM cards, you need to choose the right card to use. Then enter"Settings"Inside, this different mobile phone has different ways to enter, and the interface will be different after entering:

Select Wireless & Networks settings:

Then select the "Mobile network" settings and make sure that the card number for data and data connection is enabled

Select "Card 1 Settings" (or "Card 2 Settings" to see which card you use for traffic):

Network mode "If you don't choose, it's generally the default first one:

The key point here is - click to select "Network Operator", and the automatic selection is good:

So this method is to re-select the "network operator", which is equivalent to refreshing the network connection, which is useful when I encounter a lot of times when the connection is not available, I hope your mobile phone can also be useful!

It has nothing to do with the card, if you can play ** and send messages normally, it proves that there is no problem with the function of the card; The normal mobile phone has opened the GPRS service, you can access the Internet, the monthly subscription is just a discount for Internet access, you can use more traffic with less money, you go to check the mobile phone! The easiest way is to change your SIM card to a friend's mobile phone that can access the Internet normally, and if you can access the Internet, the result will be obvious! Lookout Lord!!

What should I do if my phone can't connect to the data and can't access the Internet?

The landlord, the mobile phone is not connected to the network, indicating that there is no traffic or the network connection is wrong. If the traffic is on, the network is connected. Please be prompt.

If your mobile phone cannot access the Internet normally, please check the following conditions:

1. If you don't restart your phone after upgrading to 4G**, you won't be able to use the Internet function normally;

2. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;

3. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;

4. After 3-5 minutes of power off, restart the phone and try again;

5. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

6. If the traffic usage reaches the maximum value in the current month, the network will be automatically closed, it is recommended that you pay attention to our SMS reminder or inquire about the **product description.

The network signal is not good in the local area. 2.Excessive memory system garbage storage. 3.It is possible that airplane mode is turned on. 4.It is possible that the data is not turned on.

If you are using a OnePlus phone and cannot use data to access the Internet, it is recommended to follow the steps below

1. The metal or gold-plated protective shell has a certain shielding effect on the signal, it is recommended that you remove the protective shell to try;

2. Confirm whether the SIM card mobile data service is normal, such as whether the Internet function is enabled, whether there is arrears, whether the mobile phone can recognize the SIM card normally, whether the SIM card is in poor contact with the card slot, etc.;

3. Confirm that the mobile data switch is turned on, you can pull down the status bar from the top of the phone to check whether the mobile data is turned on; If the SIM card is not a local card, you can go to [Settings] - [SIM Card & Data Management] - [SIM Card 1 2], and then enable [Data Roaming].

4. Check whether the traffic limit is set, you can check whether the traffic limit is set in [Settings] - [SIM Card and Traffic Management] - [Traffic ** Limit].

5. To confirm whether the data saving switch is turned on, you can go to [Settings] - [SIM Card and Traffic Management] - [Traffic Management] - [Traffic Saver] and turn off the switch to try;

6. It is recommended that you reset the APN access point, go to Settings > Mobile Network) SIM Card and Traffic Management > select a SIM card > Access Point Name > click on the upper right corner ":" to reset the access point;

7. If you are in a dense or poor signal area, you may not be able to use the data network, it is recommended that you leave such areas before trying;

8. Try to turn on the airplane mode and then turn it off to search the network again, and upgrade the mobile phone version to the latest;

9. If the problem still cannot be solved, it is recommended to reset the Wi-Fi, Bluetooth and mobile data network settings after backing up the data, path: [Settings] - [Other Settings] - [Reset Phone] - [Reset Wireless Settings].

1. If an app cannot use mobile data by use, you can view it by following the path: [Settings] - [SIM Card and Traffic Management] - [Traffic Management] - [Application Network Permission Management], and click the corresponding application to view the network permission settings.

There are 4 options in this setting:

Wi-Fi & Mobile Data]: The app can use both mobile data and Wi-Fi networks;

Wi-Fi]: The app can use Wi-Fi networks, but not mobile data;

Mobile data]: The app can use mobile data, but not Wi-Fi;

Disable Network: The app can't use mobile data and Wi-Fi networks.

2. If the traffic you handle is exclusive traffic, you cannot use the data network for applications other than exclusive;

3. Please compare whether the application can access the Internet under the same model and network standard, if both cannot access the Internet, it is a problem of the application's network server.

If your phone cannot access the Internet, you need to troubleshoot it by taking the following steps:

1. Determine whether your mobile phone number is in arrears.

2. If you have just paid the fee, please turn on and off the test again.

3. Confirm whether individual ** can not be accessed or all ** can not be accessed, if only a few ** can not be opened, and the others** are normal, it may be a **service problem, it is recommended to observe later.

1. Check your phone's settings.

Open the mobile phone Quick Center (scroll down at the top or scroll up at the bottom) to see if the data network is turned on.

2. Confirm the status of the mobile phone card.

Make sure that the balance of the mobile phone card is sufficient, if the payment is in arrears, please restart the mobile phone after the recharge is successful. Check with your carrier to see if the data limit has been met or if the data network function is enabled. If necessary, you can change the SIM card that can access the Internet normally to confirm.

3. Check the mobile phone signal.

If your phone uses a metal, magnetic case or bracket that has an impact on your phone's signal, we recommend that you remove it and try it. If you are in an underground parking lot, elevator hall and other environments, the coverage of the mobile phone signal is susceptible to these environmental impacts, the signal will be relatively weak, and the data network will also be affected, so it is recommended to go to an open area, such as an outdoor open environment for testing.

4. Check the network permissions.

Please go to Mobile Phone i-Manager - Traffic Management Traffic Monitoring - Network Management or Set Application and Permissions - Permission Management to check whether the application network permission has been enabled.

5. View the virtual private network.

Please go to Settings - Other Networks and Connections - Virtual Private Network, check and confirm whether the virtual private network is used, and if so, it is recommended to turn off and try again.

6. Check the network settings.

Please go to Mobile Network Settings - Mobile Network (SIM Card Information and Settings - Corresponding SIM Card) - Access Point (APN) or Set Mobile Network Dual SIM and Mobile Network - Access Point (APN) and click"Reset to the default settings"restart your phone.

7. Re-search the network.

Please go to Settings - (Other Networks & Connections) - Airplane Mode - Turn on and off.

8. Reset the network settings.

Resetting network settings will delete the connection records of WLAN, mobile data network, Bluetooth and other networks, you can go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings - Follow the prompts to operate (you need to select the corresponding SIM card when dual SIM).

Note: Go to the cloud service - data synchronization - turn on WLAN, Bluetooth, etc. to synchronize the data of the bright stove to the cloud service. Go to "Cloud Services" -- Device Cloud Backup -- Backup Data Type -- Open "System Data" -- Return to the previous page -- Back up now to back up some system settings data.

9. Reset all settings (do this when you can't see the reset network settings menu).

You can go to Settings - System Management More Settings - Backup & Respect Reset Factory Reset - Reset All Settings - Restore, Restore Settings Options. This operation will not delete the file or software, it will cancel the password and restore all settings, including: wallpaper settings, unlock style, wifi, default opening programs, etc.

You can back up before the operation: go to cloud service - device cloud backup - backup data type - system data - return - backup immediately to back up some system settings and desktop layout; Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.

1. If the contact between the SIM card and the metal contacts of the mobile phone is insufficient, you can reinsert the SIM card.

2. If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.

3. The current location is a signal blind area or suddenly no signal, you can test in another place and pay attention to whether the mobile phone signal of other users around you is normal.

4. If the mobile phone card is in arrears or shut down, you can pay off the arrears and turn it on.

5. The service is suspended due to abnormal use of the number, such as the number being used for illegal or illegal activities. Sales and transportation land.

6. If you are roaming in Taiwan, Hong Kong and Macao or abroad, you need to enable the roaming functions in Taiwan, Hong Kong and Macao, and international roaming before you can use it.

7. When the total traffic generated by the Internet reaches the ** traffic cap value in the current month, the system will automatically turn off the Internet function, or limit the speed of the network, and the network will be automatically resumed in the next month, which shall be subject to your ** traffic cap rules.

Reason 1: It is normal to be unable to connect to the network after playing, generally only after turning on the VOLTE function can the mobile phone play while surfing the Internet, the VOLTE function needs to apply to the operator, and the VOLTE switch needs to be turned on on the mobile phone after applying, after opening the VOLT function, users can also use the **CRBT service, different operators have different rules for use, and some operators have launched **CRBT service is traffic-free.

Reason 2: If you can't connect to the network by dialing WeChat**, it may be caused by the network speed being too slow, you can switch the network, rotate or use the 4G network to call, if it is a problem with the router, you can restart the router or reset the router.

Cause 3: It may be caused by network congestion, so you can wait for a period of time before starting a call.

Common problems with mobile phone use: 1. The phone's address book can be exported, enter the address book interface on the Android phone, and click "·· Select "Settings", click "Export Import", you can choose "Export as VCF file" or "Export to Lap Cherry Destroyer SIM card".

2. The mobile phone cannot be received**It may be that the mobile phone has turned on the harassment interception function, and you can check whether the other party's number is blocked in the address book settings interface, or it may be that the mobile phone has turned on the airplane mode, which can be turned off in the control center of the mobile phone.

3. The mobile phone storage space is insufficient, you can use the cloud space to store data, if the mobile phone supports TF card expansion, you can buy a memory card to use, in addition, there will be a large number of thumbnails in the mobile phone, the role of these thumbnails is to help us quickly browse**, through the mobile phone's song defeat cleaning software, you can quickly delete these thumbnails.

Good afternoon, dear, I'm honored to answer for you. The possible causes of this problem include mobile phone settings, carrier network failures, weak signals, and APN configuration errors.

When mobile data is turned on, you can usually surf the Internet through browsers, apps, etc. If you have the problem that your mobile phone data is turned on but you can't access the Internet, you should first check whether the mobile phone settings are correct, such as whether the airplane mode, mobile data, network roaming and other functions are enabled. If there is no problem with the settings, you may not be able to access the Internet due to a carrier network failure, weak signal, or APN misconfiguration.

A carrier network fault refers to a mobile network provided by an operator that is faulty and needs to wait for the operator to fix it. The signal is weak because the surrounding environment affects the signal transmission, so you can try to try it in a place with a strong signal. An APN misconfiguration means that the access point name (APN) is not correctly configured on the Hanye phone, resulting in the inability to connect to the Internet.

In this case, you can manually configure the APN or contact the carrier. I hope mine can help you defeat you