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If you confirm that you have a virus, you should turn off your phone immediately, and then you can ask the manufacturer of your phone to help restore the system, or you can choose to ask an anti-virus company for help and use antivirus software to check and kill viruses on your phone. At present, the mainstream mobile phone professional anti-software has domestic anti-software: the latest version of NetQin mobile phone antivirus:
Upgrade Charges); Applicable system: Symbian Windows Mobile.
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Hello! I'm a maintenance master, your kind of problem is a virus called "mobile phone skeleton"! If you want to solve it, you can only go to the mobile phone repair outlet to flash the phone!
Also replace the memory card and number card! Only then can it be completely solved. A little bit of clarification:
Ordinary grid machines can't be solved, and it can't be solved without changing memory and number cards!
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It's a bit serious, no, you can press * (use with caution) under the standby interface, which is equivalent to computer system recovery, it is recommended that you copy out the business card holder, text messages, etc., before recovery, and your software should be reinstalled after recovery.
No matter what the virus, it definitely works.
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Don't be nervous when you encounter the problem of mobile phone poisoning. You can try NetQin Antivirus.
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It is estimated that it is poisoned, and it is recommended to use the grid.
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Speaking of this infection virus, the mobile phone can be cleaned up with NetQin Antivirus.
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Therefore, it is recommended that you use 360 Mobile Security Guard.
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It's best not to get it yourself, get the customer service center to a professional to upgrade with you, and the upgrade fee for over-insurance and private goods is about 100.
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Grid machine, back up your phone data first.
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This one is poisoning.
Grid bar,*
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It is recommended that the landlord log in to the official website of NetQin to find out.
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Two options.
1. Install the mobile version of the antivirus software of "NetQin" and "Ruixing", pay attention to choose the one that matches your ** system, generally speaking, Nokia mobile phones are basically S60 (V1, V2, V3) system;
2. Grid machine. Hard chrome is recommended, thoroughly, and safely. Re-card, foolproof.
It should be pointed out that "factory reset" will never solve the problem of viruses.
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Rising can be antivirus, and there is a mobile phone antivirus inside.
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on the formatted machine and card. or revert to factory settings.
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You've definitely been scammed by customer service. Symbian's system is almost immune to viruses, and you won't understand the specific estimates. The chances of being poisoned in Saipan are about the same as the chances of being hit by a meteorite!
There is also NetQin, a recognized rogue software, the first is malicious deduction, the deduction is not clear, and the second is difficult to completely uninstall. The probability of system problems is relatively large, and the solution is to connect the phone with a card. There is also the possibility that rogue software has corrupted your system, in one case that is the problem with your phone itself!
Why are there so many guns downstairs!
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NetQin has the latest updated virus database, try it with the latest NetQin mobile antivirus guard. NetQin mobile phone antivirus - mobile phone personal bodyguard, so that there is no hidden danger of hidden dangers, and you can swim freely in the ocean of wireless interconnection. The core engine of NetQin mobile phone antivirus adopts original technology to ensure high capabilities such as virus identification, detection and killing, and strong anti-virus to protect the security of mobile phones!
You don't need to make any settings, on the main interface, select "Scan and Kill Virus" with one click, and immediately scan and kill viruses for you.
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Upgrade NetQin to the latest version, and then try to scan and kill viruses, if not, then consider others.
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If there is a problem with the mobile phone, you can turn to the official network of NetQin, and the landlord can go up to take a look.
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Anti-virus, yes, is only a symptom but not a cure. If you want to ** virus, I suggest you flash it again! If not, go to customer service and ask him to help you upgrade the firmware (also known as flashing).
But don't forget to back up your data, after flashing your phone, the old stuff is gone.
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At present, there is no virus on the phone, you format the phone and the card, remember to back up, if it doesn't work, you can only change the phone or flash the phone, it is not recommended to flash the phone,
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The probability of being poisoned by the Symbian system is really negligible, and it sounds more like a system version problem.
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You can go to NetQin's official network software encyclopedia to find relevant mobile phone software or go to the help center to feedback your questions!
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Reinstall the system. It may also be a conflict between the input method and other software, I have been in this situation before, try another input method!
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Hello landlord, if your mobile phone is faulty, you can take it to the store to repair it or log in to the official website of NetQin for help.
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Use a data cable to connect to the computer to kill the virus.
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It may be a system problem, for example, if the mobile phone is turned on and the mobile phone is running, the battery is directly deducted, which may have an impact on Symbian's system.
1. If it is a medium virus, you can connect the mobile phone to the computer to check and kill the virus.
2. If it is a system problem, go to the flash, after-sales service there, no money within a year.
3. There may be a poor contact somewhere, causing the mobile phone to keep getting up. It is recommended that you check the motherboard.
4. If it is the case that you change the battery, it is possible that the voltage is too small to make the phone run, and it will be restarted. Try a different battery.
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Restore factory settings* and the contents of your phone will be gone.
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Hello, if your phone has not been cracked, you can directly install Security Manager or 360 for antivirus.
If your phone has been cracked, or if the antivirus is ineffective, you can try to check the phone (you need to back it up before the phone).
I have a lot of experience in this area, welcome to ask!
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You format the disk just to format your memory card, not the system itself, the correct operation is:
1).Soft Grid:
Type * on your phone and your phone will prompt you to restore all factory settings? The phone will restart, select Yes, after which you are asked to enter the lock code, the initial password is: 12345, if you have changed the phone password, that is the changed password (not the SIM card password), after which a white screen appears, only the word nokia is displayed, 2 3 minutes after the grid is completed, re-enter the time.
It should be noted that there are some e-disk software (such as third-party fonts, screen savers, etc.) that boot up and start the permanent memory, and formatting with this method is invalid. Therefore, before the soft grid, close all these software and delete the Chinese font file before the format can be successful.
Under normal circumstances, you can press and hold the pen key to enter the safe mode when booting up, so that you can operate under a clean system and avoid the influence of some self-starting software.
2).Hard grid:
Turn off the power first, press and hold the dial key, "* key, "3" key when turning on the power, and don't let go of the hand until the word "nokia" appears (you can't release any of the keys during this process). Wait a few seconds before releasing the above buttons. It's time to start formatting.
This formatting is more thorough and does not cause invalid formatting. After a few minutes, the system format is completed, and the phone automatically restarts and enters the standby screen.
This method is generally used when the system is so chaotic that it can't be turned on, and this formatting is more thorough, and there will be no invalid formatting.
3).Power off and press * plus power on, without any prompt to start the grid.
Flashing is also useful, but the risk is relatively large, and the problem can be solved by software and hardware formatting. Or you can also install a mobile antivirus software, such as 360 Mobile Guard, to try the antivirus first.
Note: Pay attention to the backup before formatting.
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Grid machine, only in this way is the most thorough. Besides, the grid machine can also speed up. Here's how to turn to the lattice machine:
First of all, no matter how you check the phone, after formatting, all mobile phone C drives are restored to the state when they left the factory, of course, including your text messages and ** book, so you can back it up before formatting.
**Book, although there are formatting methods that can save user settings, but it is better to back it up.
Soft grid machine: 1The easiest, use the "Factory Reset" feature in your phone's settings and follow the prompts.
2.Enter * - soft reset of the mobile phone (save ** number, information, incoming and outgoing caller numbers, etc. after the grid).
3.Enter *, original password 12345. Will your phone prompt you to restore all factory settings? The phone will restart, select Yes, and then enter the lock code, the default is 12345, and select Confirm after entering.
It should be noted that there are some e-disk software (such as call enhancement, screen saver, etc.) and font operation that boot up the permanent memory, and if the font is running, it is invalid to format it with this method. Therefore, before the soft grid, close all these software, and delete the Chinese font file before the format can be successful. Font files are generally under system fonts, delete font files, please use handyfile to change the fonts directory, and then delete!
Hard grid machine: This method is generally used when the system is so chaotic that it can't be turned on or soft formatting has no effect, this formatting is more completely shut down, press and hold the call key when you turn on the 3rd key * key and then.
Press the power on key and don't let go until "formatting..." appears on the screenAfter that, you can let go. This formatting is more thorough and does not cause invalid formatting.
Other: Turn off and press the power button, without any prompt to start the grid.
Precautions: Sufficient power must be guaranteed when formatting, and generally it should be operated under full power.
It's a good idea to uninstall all the software and see if there are any similar "system errors"! If there is no similar "system error", then proceed to the grid! Do not attempt to shut down the machine during the grid, do not plug in the charger, etc. Also, try to give priority to the soft grid.
The software part that was originally installed on the MMC card will be affected after the grid machine, so under normal circumstances, the important data of the MMC card will be backed up and then formatted, and all the programs saved in the E disk will be reinstalled after the formatting of the mobile phone is completed.
In short, the most thorough formatting steps are: uninstall all the programs that can be uninstalled in the program management Remove the MMC card Check if there is a system error Format the phone Install the MMC card Format the MMC card (the phone at this time is the purest basic system) Install the programs that need to be installed Restore contacts is completed.
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After the grid is finished, change the SIM card, and it will be restored to the original factory.
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Grid machine, if grid machine is useless. I've found a place to reinstall the system.
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hi!If you are using a Nokia Windows Phone operating system phone, please back up your phone's important information, go to phone settings - about - reset your phone.
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Anti-virus, of course.
What is the problem that arises with your next antivirus.
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Back up the data, and then restore the factory settings, so you don't need to install any antivirus software or anything in the future.
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