What to do if the screen of vivo smartphone X710 fails

Water stains, vapor mist, dirt on the screen or oil or water stains on your fingers may lead to poor operation of the touch screen, contact offset, random jumping, etc., you need to pay attention to cleaning the touch screen, if there are still problems after cleaning the touch screen, you can first operate the following methods to try to solve it:

1. Restart your phone to use it.

If the above methods are still not solved, you can bring your mobile phone to the local after-sales service center for testing and processing, and the address of the after-sales service center can enter the homepage of the official website - service - outlet inquiry - inquiry.

Water stains, vapor mist, and dirt on the screen will lead to ineffective operation of the touch screen, contact offset, random jumping, etc., which requires you to pay attention to cleaning the touch screen, if there is still a problem after cleaning the touch screen, then there may be an abnormality in the system, please update the software, be sure to upgrade the software to the latest version. If the above measures still cannot solve your problem, please go to the local service center, we have professional and technical personnel to test and solve it for you, you can check the address of the after-sales service center in vivo official**.

You can see the following methods:

1. If the ambient temperature of the mobile phone is too low, it may affect the touch screen effect, it is recommended to keep the mobile phone at 0 35 ambient temperature.

2. Turn on the talkback mode, the touch screen mode will change, and the screen will display a green frame when touching the screen. You can press and hold the volume up button + down button for 3 seconds at the same time to exit the talkback mode, or double click Settings - double click More Settings - Swipe to Accessibility with two fingers - Double click Accessibility - Double click to close Talkback.

3. There are too many background programs, or there are abnormal programs resident in the background, which may affect the touch screen effect, it is recommended to speed up or clean up the background programs with one click before trying.

Note: Please check if it is installed"One-click lock screen.

The lack of goods should be dismantled by the cover, and some third parties"One-click lock screen. "The software will conflict with the lock screen that comes with the system, and it is recommended to uninstall the third party"One-click lock screen. "and other types of software.

4. Check whether there is liquid or stain on your finger or screen; Liquid or stains on your fingers or screen will affect the sensitivity of the touchscreen, so it is recommended to clean it with a clean, dry cloth before trying again.

5. If you use a non-original film, it may affect the effect of the touch screen, so it is recommended to remove the film or go to the customer service center to re-apply the film.

6. If you use a non-standard charger, it may affect the touch screen function of the mobile phone when charging, so it is recommended to use the standard charger and data cable for charging.

7. Please restart your phone or force restart your phone to see if it returns to normal. Force restart method: Press and hold at the same time"Power button"+"Volume down key"More than 10 seconds.

8. The new version improves compatibility and stability, and can be viewed by upgrading the system.

9. Check whether a single software or all software is not sensitive to touch the screen in a fixed area; A single piece of software is not sensitive to touch in this area: It is generally a reason for software incompatibility, and it is recommended to go to the app store.

Upgrade the software and feedback to the software customer service at the same time.

All software is not sensitive to touch in the same position: it may be that the screen is faulty, you need to bring your mobile phone to the vivo customer service center for detection and processing.

If it is caused by the poor film on the mobile phone screen, it is recommended to cancel the film attempt. When you usually use your mobile phone, you encounter a sudden failure of the screenSolution: The screen is not sensitive due to the unclean screen:

Use a clean dust-free cloth to wipe the dirt and water stains on the mobile phone; The mobile phone has a film: remove the film and then use it for observation, and you can replace it with a new film; Screen failure when operating a single software: the screen is always insensitive when the mobile phone is operating a certain software, and there may be abnormal and incompatible software data. Upgrade the version of the software to the latest version, or uninstall and reinstall it. When charging, the screen is not sensitive:

Use the original charger to charge the phone; Or try recharging it with a grounded outlet. Also, try not to use your phone while charging; Insufficient running memory causes the screen to malfunction: call up the background running software, speed up the cleaning of the background with one click, and restart the mobile phone with a bang or down; The phone has static electricity causing temporary screen failure:

Wipe the screen with a drisome damp cloth several times to remove static electricity, and wash your hands and dry them before operating the phone; Data-induced screen failure: Go to the phone settings - more settings - restore the Sunlu high factory settings, or reinstall the system.

Press and hold the power button for 10 seconds to force the phone to restart, and then see if it can restore the normal touch function.

If you still can't solve it, you need to go to after-sales maintenance,**Hundreds are wanted,If you don't plan to use it,Want the data inside,You can use the OTG function,External a mouse to search for filial piety,And the new mobile phone for a replacement data for the world's cautious manuscript。

Is it that the phone has been flooded or used for a long time? Turn off and restart it, if it still doesn't work, it is recommended to go to the mobile phone store to have a look.

It won't be because of the people we've been with once.

If you are using a vivo mobile phone, the screen failure solution:

1. The screen is not sensitive due to the unclean screen

Use a clean dust-free cloth to wipe the dirt and water stains on the phone;

2. The mobile phone has a film:

If there is a problem of screen failure after applying the film, you can remove the film and use it again for comparison or send it to the customer service center to reapply the film.

3. The screen fails when operating a single software

All) -- find the software -- clear cache data; Upgrade the version of the software to the latest version, or uninstall and reinstall it.

4. When charging, the screen is not sensitive:

Use the original charger to charge the phone or change to a grounded socket to try charging again;

5. Running memory.

Insufficient causes the screen to malfunction:

One-click acceleration to clean up the background; Restart your phone.

6. If the mobile phone has static electricity and causes the screen to malfunction temporarily, it can be gently wiped with a damp soft cloth;

on your Mac. This operation will not delete the data in the phone, but will restore all the settings in the phone, including: the wallpaper set, the unlock style, wifi, the default opening program, etc., and the third-party software logged in the phone also needs to be logged in again.

8. Customer service center detection and processing (customer service center address: enter vivo official website vivo**app--my--outlet query or vivo official website web version--bottom down--service support--service network query--select provinces and cities to query the customer service center address.) ）

Reasons: 1. There is too much memory in the background, too little space, and the reading content is slow and insensitive.

2. The network is stuck and the loading is slow.

3. There is a bug problem in the software.

4. The mobile phone has received external impacts many times, such as: falling to the ground, being thrown against the wall by children, etc.

5. The fuselage has the problem of water ingress. There is a problem inside the phone.

Solution: 1. It is recommended to clean up the background software of the mobile phone first, and then enter i Butler - Space Management to clean it up, and then operate it on the mobile phone screen.

2. You can enter the phone settings - more settings - applications - all find the standby desktop to clear the data to try, and then restart the phone to use it, clearing the data of the standby desktop will restore the desktop theme set before to the initial state, please be cautious.

3. If there is a phenomenon that the operation of a single software is not sensitive, you can try to exit the software first, and then re-enter it to replace it with other effective network use.

6. You can also try to bring your mobile phone to the local vivo authorized after-sales service center for testing, and the after-sales test results shall prevail.