Seeking shopping guide experience, why don t shopping guides have no experience?

The service attitude is better, and then when the sister says, see if the customer will be impatient, and if so, you have to change the direction of the explanation.

If you have experience, you don't need training

If you have no experience, you must first have self-confidence, saying that you are eager to learn and learn things quickly, because general shopping guides are trained. Or you can say that you have done sales or ** jobs, have sales experience, and are very outgoing in your daily life.

Shopping guide interview

Image is more important, because the development of domestic brands is late, compared with foreign countries, more attention to the surface (many industries are) do not want to foreign shopping guides are sales elites, so in the domestic clothing industry to be a shopping guide must be image temperament to achieve.

Eloquence: As long as you don't tie the knots and speak decently, because you will be trained as soon as you enter.

What sales skills "Tianlong Babu" (a kind of sales formula) and the like will teach you, remember well, because the shopping guide has to manage some inventory and back item number, the moment the guest is close to the store, you should present a set of matching plans and then use the appropriate skills to guide the customer to buy, which requires being very familiar with their own products, so the number of the item is essential.

Image: Be sure to wear high heels, slightly professional attire, not too casual, and not non-mainstream.

Politeness: Politeness is the most important thing for shopping guides So the interviewer must pay attention to the person's polite habits, such as knocking on the door before entering. Take something and say thank you, sit in a proper position, and when the other party stands up, you have to stand up too, and so on.

If you are a clerk, as long as you are dressed cleanly, talk fluently, look not too shabby, and don't have stage fright, everything else is useless, it mainly depends on your performance. The shopkeeper is not stupid, and when your performance is good, he will talk to you well. Be confident, cheerful, fluent and persuasive!

It mainly depends on your performance.

Don't pretend to understand, because marketers can see it at a glance.

Be confident and show that you are eager to learn and learn things quickly, because there is usually training.

Or you can say that you have done ** and other kinds.

Extended Material: Roundfield:They have a certain period of stability (such as one or two years), and leave a good impression on customers through on-site proper manners and high-quality service in specific work, so as to establish a good brand image and corporate image, so that customers can buy on the spot or form a purchase impulse in the future; At the same time, the shopping guide is usually responsible for the terminal construction and maintenance of the store where the store is located, and appropriately coordinates the customer relationship.

The most important thing is to be confident and happy, because only when you are happy and confident can you talk more, dare to treat customers as friends, and will talk to customers about non-sales Non-sales is very important is to chat The other is skills

。Excellent salesperson: No matter how a person sells, and no matter whether the sales performance is more or less, it must go through the accumulation of time.

A good salesman playing is also a way of working and has a purpose. The salesman with good performance is idle in the body, self-cultivation, in order to facilitate the war, and the head is not idle for a moment; The salesperson with poor performance is idle in his thoughts, and his hands and feet are busy. But there is a lack of time to plan and manage yourself.

Shopping guide's sales skills and skills: understand customer needs, customer-centric sales skills, create purchase needs, effective sales skills, and establish a good relationship with customers.

1. Understand customer needs.

Understanding customer needs is the first step to a successful sales experience. The shopping guide should take the initiative to communicate with the customer, ask about the customer's needs and preferences, and then provide corresponding product and service suggestions according to the customer. In this process, the shopping guide needs to pay attention to the customer's reaction and adjust his sales strategy in time to ensure customer satisfaction and purchase rate.

2. Customer-centric sales skills.

Customer-centric sales skills are a sales tool for shopping guides. The shopper should use the language that the customer knows and likes as much as possible to make the customer feel comfortable and relaxed. At the same time, the shopping guide should also pay attention to the emotional needs of customers, and enhance the trust and loyalty of customers through meticulous service and care.

3. Create purchase demand.

Creating demand for purchases is one of the core tasks of a shopping guide. The shopping guide should show the value and necessity of the product to the customer through the features and advantages of the product. At the same time, the shopping guide should also use clever sales skills to guide customers to have a desire to buy and promote customers' purchase decisions.

4. Effective sales skills.

Effective sales skills are essential skills for shoppers. Shoppers should master various sales techniques, such as guided sales, additional sales, cross-selling, etc., to improve sales performance. At the same time, the shopping guide should also pay attention to his stupid body language and performance, maintain a confident and professional image, and enhance the customer's purchase confidence.

5. Establish a good relationship with customers.

Building a good relationship with customers is the key to a successful sales for a shopping guide. Shopping guides should build as close a relationship with customers as possible, understand their needs and preferences, and provide personalized service and advice. At the same time, shopping guides should also pay attention to customer feedback and opinions, improve their sales strategies in a timely manner, and increase customer satisfaction and loyalty.