What should I do if my phone bill is charged to a non existent phone number

What is charged, it should be returned to the card you paid for.

Hello, about the problem of the wrong recharge number you said, Du Xiaoman Wallet (formerly name: Wallet) is a third-party payment application and service platform under Du Xiaoman Finance (formerly Finance), founded by Du Xiaoman Wallet, which provides merchants and users who connect consumption scenarios including APP, network disk, map, post bar, iQiyi, etc., allowing users to easily enjoy a one-stop payment experience in the mobile era.

If you enter the wrong number for the recharge bill (such as some numbers are reversed or entered incorrectly), the agent asks the user whether he calls someone to answer, if no one answers, upgrade the second line to accept 1 working day and wait for the operator to reply, if you can dial, but the user contacts the other party and the owner says that it will not be refunded, the agent recommends that the user negotiate with the owner, and inform the user that the platform cannot assist normally, if the user strongly disagrees, the agent upgrades the work order to the second line acceptance.

This answer is provided by Youqianhua, I hope it will be helpful to you, as a credit brand of Du Xiaoman Finance, it brings convenient, fast and reassuring Internet credit services to users. Click below on the mobile phone to measure the amount immediately, and the maximum amount you can borrow is 200,000.

1. The business recharge payment platform is based on the number you entered, and it cannot be reversed after successful recharge, it is recommended that you confirm the number next time you recharge, and then pay and recharge.

2. If the recharge target mobile phone number does not exist, the number that usually does not exist cannot be recharged successfully, and the order that fails to recharge will be returned to the original way, it is recommended to contact the customer service of the local operator to assist in verification and processing, which is subject to the actual local situation.

1. If you charge the phone bill in the online business hall, use fast payment or deduct money directly from the bank card (that is, the way of direct charging), there are two solutions to the wrong number: if the charged number is empty, you should find the relevant customer service staff, inform the order number and related information, and refund after 3 working days; If the recharged number is not an empty number, you can only negotiate with the owner of the charged number.

2. If you charge the phone bill on the official website of opening online banking: if the recharged number is empty, you can ask for it back, and tell the bank's customer service to solve your order number; If it is not an empty number, you can only negotiate with the owner of the charged machine to solve it; If it is a third party, tell the third-party customer service to solve the problem by dusting your order number.

I hope the above reply can help you and wish you a happy life!

No, it can be suedDefend your rights。The other party does not admit that the wrong phone bill should be managed by the court.

After charging the wrong mobile phone bill, in addition to admitting it, you can also use legal means.

Safeguard their legitimate rights and interests and recover their losses. After charging the wrong mobile phone bill, you can negotiate with the other party, communicate with them through the platform, and if the negotiation fails, you can directly go to the court to sue. Because the other party's refusal to refund the phone bill has constituted unjust enrichment.

If the relevant evidence can be provided, the court will make a fair and prudent judgment and let the other party refund the phone bill.

Although it is not only possible to admit it after charging the wrong fee, but also to protect rights through the law, it is difficult to actually operate. Charging the wrong ** is the fault of the person who charges the phone bill, he accidentally entered the wrong number and caused the consequences, and he should bear part of the responsibility. Neither the top-up platform nor the communication operator will be responsible for this.

Many consumers contact each other after charging the wrong mobile phone **, and the other party will not admit or refuse to answer**, and it is impossible to communicate effectively with the other party. At this time, I contacted the operator and wanted to negotiate with the operator, but I would be refused on the grounds that I had no right to enter the operation of the festival. If the amount is huge, you can go to the court to sue, but the amount is relatively small, only a few tens or a few hundred yuan, it is not enough to meet the standard of filing a case, and you cannot recover your losses through the legal means of magnanimity.

If the other party does not admit to the wrong phone bill, it should be managed by the court, but the prosecutor needs to provide corresponding evidence. The person who charged the wrong ** fee did not know who the other party was, only had a ** number, and did not have the other party's ID card.

There is also no information about the other party's residence. When going to court to file a lawsuit, you cannot provide these valid evidence, and you cannot successfully file the case. When the other party's information is retrieved through the operator, it will be rejected, so it is still very difficult to protect rights through legal means after charging the wrong fee.

In principle, it should be recoverable after charging the wrong fee, and if it cannot be recovered, you can go to the court to sue, but in practice it is not so easy, and most consumers can only admit it.

If you charge the wrong mobile phone bill, you can ask the other party to quietly recharge the money for the filial piety fee. If the other party refuses to repay the money, you can only consider yourself unlucky, because this is not a public security case, and the police station will not be accepted by the group, but can only help communicate. You can take screenshots, you can go to the communication company to ask for bills, and then go to the public security bureau or police station to report the case, and you can go to the court to sue for rights protection.

Discuss the solution with the other party.

If you find that the phone bill is wrong, you must contact the other party in time and discuss it with the other party to see if the other party is willing to return the phone bill. Pai late.

If the other party does not reply or disagree, you must stay calm in this situation, you can contact the customer service of Yun Zheng Xian Jian Business in time, and after registration, the customer service will help communicate with the other party.

If this is the case, then you can call the Consumer Rights Center directly to protect your rights and interests.

Summary. Hello Kiss is happy to answer this question for you. If the credit is charged to the wrong number, you can try the following methods to deal with it:

1.Contact the carrier's customer service as soon as possible: If the wrong number belongs to the same carrier, you can try to contact the carrier's customer service, explain the situation and provide the recharge voucher, and request that the recharge amount be transferred to the correct number.

2.Check if the number is valid: If the wrong number is invalid or down, try contacting your carrier's customer service to see if you can transfer the credit to another valid number.

3.Pay attention to comply with relevant regulations: When transferring numbers, you need to pay attention to comply with relevant regulations, such as providing recharge vouchers, providing correct identity information, etc., to ensure the legitimacy and security of the transfer process.

In short, if the phone bill is charged to the wrong number, you need to contact the operator's customer service in time and comply with the relevant regulations to ensure that the recharge amount can be smoothly transferred to the correct number.

Hello Kiss is happy to answer this question for you. If the phone bill is filled with the wrong number, you can try the following methods to deal with it:1

Contact the carrier's customer service as soon as possible: If the wrong number belongs to the same carrier, you can try to contact the carrier's customer service, explain the situation and provide the recharge voucher, and request that the recharge amount be transferred to the correct number. 2.

Check if the number is valid: If the wrong number is invalid or has been stopped, you can try to contact the carrier's customer service to see if you can transfer the recharge amount to another valid number. 3.

Pay attention to comply with relevant regulations: When transferring numbers, you need to pay attention to comply with relevant regulations, such as providing recharge vouchers, providing correct identity information, etc., to ensure the legitimacy and security of the transfer process. In short, if the phone bill is charged to the wrong number, you need to contact the customer service of the carrier model business in time and comply with the relevant regulations to ensure that the recharge amount can be smoothly transferred to the correct number.

In the mobile *** recharged hall fibrillation pure link call fee, under normal circumstances, it cannot be received. Because China Mobile and China Unicom are different operators, the process of recharging requires data interaction and settlement between different operators, and China Mobile *** is likely not to support recharging phone bills to other operators. If you need to recharge the phone bill for your Unicom number, it is recommended to use Unicom's official channels to recharge, such as Unicom official**, Unicom mobile phone business hall, etc., to ensure the safety and reliability of the recharge.

In short, in order to avoid recharge errors, it is recommended to carefully check the recharge number and operator before recharging, and use official channels to recharge to ensure that the recharge amount can be accurately pretended.

Summary. 1.Discuss with the other party to solve After you find that the phone bill is wrong, you must contact the other party in time to discuss with the other party to see if the other party is willing to return the phone bill.

If the other party does not reply or disagrees, you must stay calm in this situation, you can contact the operator's customer service in time, and after registration, the customer service will help communicate with the other party.

2.For some special circumstances, such as the amount of mischarge is too large and the other party is unwilling to return it in the form of recharge, the phone bill can be adjusted in real time with the consent of the other party and the permission of the system and through the official website or the front desk of the business hall, that is, the wrong phone bill can be transferred from the other party's account to the account designated by the recharger, but.

3.Suing to demand that the other party return the money and telephone bills that the other party received in the wrong way, regardless of the amount, it is regarded as unjust enrichment. If the two parties cannot negotiate, or the negotiation fails, the party who charged the wrong phone bill can sue the court for unjust enrichment to protect its legitimate rights and interests.

What should I do if I accidentally charge the wrong number on my mobile phone bill?

Hello, I have seen your question and am sorting out the answer, please wait a while

What should I do if I accidentally charge the wrong number on my mobile phone bill?

1.Discuss with the other party to solve After you find that the phone bill is wrong, you must contact the other party in time to discuss with the other party to see if the other party is willing to return the phone bill. If the other party does not reply or disagrees, you must stay calm in this situation, you can contact the operator's customer service in time, and after registration, the customer service will help communicate with the other party.

2.For some special circumstances, such as the amount of mischarge is too large, and the other party is unwilling to return it in the form of recharge, the phone bill can be adjusted in real time with the consent of the other party and the permission of the system and through the official website or the front desk of the business hall. 3.

The lawsuit requires the other party to return the money and phone bills that the other party has received in error, regardless of the amount, which is considered unjust enrichment. If the two parties cannot negotiate, or the negotiation fails, the party who charged the wrong phone bill can sue the court for unjust enrichment to protect its legitimate rights and interests.

Pinduoduo's phone bill is filled with the wrong number:

1. Each business platform is based on the number you provide to recharge and pay, and it cannot be refunded after the successful recharge, it is recommended that you confirm the number and then pay the recharge when you recharge next time, and you can try to contact the other party privately to negotiate the return.

2. If you have any questions, it is recommended that you contact the customer service of the recharge platform or the operator to which the number belongs.

Extended information: 1. First of all, if we use WeChat to charge the phone bill wrong, don't worry, we just need to open our WeChat, click to the wallet, there is a mobile phone recharge here We click on the mobile phone to recharge, you will see that there is a mine in the upper right corner, we click on mine;

2. Then it will come out here, there is an order, we click on the order;

3. You will see that the numbers we recharge are here, if it is a mistake, we will click directly to inquire or complain;

4. I want to complain, here you can take a look at the things we need to complain about;

5. One is the recharge has not arrived, a refund has not arrived, and one is the wrong number, if the wrong phone bill is charged, we directly click on the wrong number, there is a demand here, we can click on it, then we click to see it There is a refund here, we can directly click on it to refund, it will return the money directly to us.

Hello! I'm happy to answer your questions and hope I can help you.

What should I do if my phone bill is charged to the wrong number?

First of all, you must negotiate with the owner of the wrong number to see if the other party is willing to refund the phone bill! It couldn't be better if returned. You can directly call the operator's customer service**, hello, I want to feedback the problem, please record, I accidentally charged the wrong number, I have contacted the other party's owner, the other party said that he is willing to return, please verify the transfer of the wrong number to my number, the other party**:

Thank you! If you don't return it, please be calm and explain to the other party: his behavior is an act of unjust enrichment, and the injured person is protected by law, Article 985 of the Civil Code stipulates: If the gainer has no legal basis to obtain improper benefits, the injured person can request the gainer to return the benefits obtained, and the person who charged the wrong money can request the person who has been charged the phone bill to return the amount of the phone bill!

If I were to sue it would cause you unnecessary trouble, so I'm sure you'll get the wrong fee back, thank you!

If no one answers, please don't worry, you can directly call the operator's customer service** (China Telecom: 10000, China Unicom: 10010, China Mobile) and ask the operator to help you get in touch! The operator will contact the other party and communicate with the other party, and there is a high probability that the call fee will be returned.

WeChat: Open WeChat recharge - enter the Zhichun hail trapped payment page - mobile phone recharge - "my" in the upper right corner - recharge record (phone bill) - recharge the wrong order, in the lower right corner "query Complaint - I want to complain - enter ** number - reason for complaint: wrong ** number - processing method:

Refund is now open – submit and wait for customer service to contact you!

Alipay: Recharge Center - Recharge Record - Find the wrong order - Click to complain - Bill stolen - Still report - Start a theft complaint - Find the order you want to complain about - Click "I paid it, but it doesn't meet my wishes" - Next step - Fill in according to the actual situation (what is your complaint) - Submit and wait for the operator to contact!

Carriers generally deal with it within 48 hours!

Finally, you can give it a try, call the operator's customer service directly**, explain that you have charged the wrong number**, and inform VX or ZFB, the operator will give you the customer service of the same platform, resolutely don't, insist on a tough reply, I want to cancel the order, recover the phone bill, and let the other party set up a work order, so that the wrong phone bill will be refunded within 48 hours!

I hope my reply helps!