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There could be many reasons why the bank didn't deduct the electricity bill, and here are some possible reasons:
1.Insufficient account balance: If your electricity bill account balance is insufficient to pay your electricity bill, the bank will not be able to successfully deduct the bill. It is recommended that you check your electricity account balance and make sure that it is sufficient.
2.Incorrect account information: If your bank account information does not match your electricity account information, such as the account number or the account owner's name, the charge may fail. It is recommended that you check the electricity bill account information to ensure that it matches the bank account information.
3.Card frozen: If your card is frozen, the bank won't be able to charge you. It is recommended that you check whether the bank card is normal, and if the bank card is frozen, you need to bring your ID card to the bank to unfreeze it.
5.Other issues: If all of the above reasons are ruled out, it may be a bank system failure or other issues that caused the deduction to fail. It is recommended that you contact your bank's customer service or power supply company service** for help and solutions.
Please note that the above are only some possible causes, and the specific causes need to be troubled based on your actual situation and related systems and processes. If you encounter a problem with the failure of the charge, we recommend that you contact your bank or power supply company in time to resolve the issue.
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According to your description, the bank will automatically deduct the electricity bill during the monthly payment period, and then return the deduction data to the power supply company for write-off. If your situation is more urgent, you can pay through "China Southern Power Grid 95598"*** - My Electricity - Electricity Fee Check and Pay - Self-service Deduction. If the bank is correct and the balance is sufficient, it is recommended that you call the power supply 24-hour service **95598 to reflect, and the power supply company will arrange the relevant account manager to follow up and verify for you.
Hope we are helpful to you.
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There are two cases:
1.If you apply for the bank to withhold the electricity bill, the bank will automatically deduct the bill during the monthly payment period, and then return the deduction data to the power supply company for write-off. The bank initiates the deduction at the specified time, and the deduction will not be made if the specified time is not reached.
If you need to pay the bill immediately, you can pay attention to the "China Southern Power Grid 95598" public platform through your mobile phone, "My Electricity", "Electricity Bill Check and Payment", or call the 24-hour power supply service**95598, and **Agent** will operate the deduction for you.
2.If the bank account is correct and the balance is sufficient, you can also call the 24-hour power supply service **95598 and the **agent** will operate the deduction for you.
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Whether the withholding agreement has been signed, and whether the balance is sufficient.
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If you are a customer of Guangdong Power Grid Company, and you have handled the bank withholding electricity bills, and the deduction fails
1. It is recommended that you first check whether the bank balance is insufficient or the account where the money is deposited is not bound to the bank to withhold; Please deposit the balance of the electricity bill in the account you withhold;
2. If you check that the bank is correct and the balance is sufficient, the bank will automatically deduct the fee during the monthly payment period, and then return the deduction data to the power supply company for write-off, please rest assured.
If you need to pay the bill urgently, you can follow the "China Southern Power Grid 95598" public platform on WeChat and bind your user number, enter "My Electricity", "Electricity Bill Check", "Payment", "Select Payment Method", and self-deduct WeChat payment to pay the electricity bill.
Note: The upper limit of the amount of a single electricity bill is set at 50,000 yuan, if you bind your bank card with a daily transaction limit, the bank shall prevail.
You can enter "My Electricity" > "Personal Center>", click "" or "Start", and verify and bind by selecting any 2 items such as the mobile phone number, user number, ID number reserved in the power supply enterprise, the last 6 digits of the withholding bank account, the last 6 digits of the business license number, and the last 6 digits of the institution.
We hope you find ours helpful.
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For two reasons, the bank withholding business stopped. Second, you don't have enough money on your bank card. You can do this, the first one is to go directly to the bank for consultation, and the second is to pay the electricity bill online, such as Alipay, WeChat, etc.
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Hello. If your bank card is linked and the automatic deduction is made, it may be that the automatic electricity billing system is delayed, or you need to manually operate it on the bound software.
For specific situations, you also need to contact the power supply bureau.
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Hello, it may be that there is a problem with your bank card, it is recommended that you go to the local bank card for consultation with your ID card and bank card.
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You can go to the bank to check the reason for the failure of the deduction, if the balance is insufficient, it proves that the money on the card is really not enough!
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If you're sure it's the same card, you might not have enough balance...
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