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You can go to the relevant business office to cancel.
Mobile value-added services are services that can be selected and used by mobile operators on the basis of basic mobile services (voice services) for different user groups and market needs.
Mobile value-added services are the result of market segmentation, which has fully tapped the potential of mobile networks and met the multiple needs of users, so it has achieved great success in the market. For example, prepaid services (Shenzhouxing, Ruyitong) and short-message value-added services (Monternet, China Unicom Zaixin) have a large number of users and have become the main brands of operators.
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China Mobile's dialogue fee information is standardized, and the call forwarding, global call, SMS fee, voice SMS, MMS fee, GPRS traffic fee, caller display, mobile phone newspaper and CRBT are listed under the "value-added service fee" column, you can call the free **10086 or log in to the online business hall to view the business content.
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In addition to the ** fee and the basic ** fee, the IP long-distance discount package, free chat, etc. are also basic**. Other expenses are included in the value-added business fee, that is, we can see that our mobile phone can only play **, and other functions are value-added.
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Enter the official website of the mobile business hall, log in to the mobile phone number, see the basic information of the mobile phone number after logging in, and pull down the interface at the same time to find the subscribed business.
In addition to the above cancellation methods, users can also send SMS 0000 to 10086, you can quickly query all the monthly value-added services currently ordered by the machine, including ** and value-added services in the marketing case, and then reply to the SMS according to the prompts, you can freely unsubscribe from a one, multiple or all of the monthly subscription value-added services that have been ordered.
Inquiries about value-added business fees:
Method 1: 1. After logging in to the personal mobile phone business hall, click the bill inquiry button on the homepage.
2. Then click the value-added service fee button on the bill inquiry page.
3. In this way, we can see the value-added service fee in the current mobile phone in the value-added service fee column.
2. Then click the detailed query button in the service to dissolve the business query page.
3. Click the Value-added Service Deduction Record button to enter the detailed list inquiry page.
4. To inquire about the value-added service fee for the first time, you need to verify the mobile phone verification code and enter the SMS verification code received by the mobile phone.
5. In this way, we can see the deduction of value-added business expenses in recent months. <>
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Cancellation method: Call ** to China Mobile customer service. If you have not activated the service and the fee is still deducted, you can request a refund of the previous value-added fee.
What is included in China Mobile's value-added fee:
1.China Mobile's business increase and slip spring value fee refers to some additional fees in addition to the monthly basic fee for SIM card, voice communication fee, and information fee for collecting regrets on behalf of failure, such as GPRS Internet access, SMS**, CRBT, call reminder, etc.
2.China Mobile's value-added service fee column includes call forwarding, global call, SMS fee, voice SMS, MMS fee, GPRS traffic fee, caller display, mobile phone newspaper and CRBT, etc., so as to improve the service level of call bill information and standardize the dialogue fee information. <>
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1. Mobile users can log in to the mobile business hall client of China Mobile APP or 10086APP, select the business that needs to be canceled through the path "My" - "Completed Business" - "Unsubscribe", and unsubscribe according to the prompt information on the page. The above path is subject to the actual information displayed on the application page.
2. Send SMS 0000 to 10086 to inquire about the relevant services that have been opened for free, if you need to cancel, reply to the corresponding serial number before the business within 2 hours.
Some services do not support self-service cancellation through the above methods, you can call 10086 to contact human customer service to unsubscribe, the specific situation shall prevail.
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How to cancel the local service: 1. If you cancel the value-added service or Monternet: Please use the local machine to send 00000 to 10086 and cancel according to the prompts; 2. Such as canceling ** class and other businesses:
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You can open the mobile online business hall on the computer to log in, and then enter the personal center. Then click Business Processing, select Value-added Service, and click the Unsubscribe button behind the service to complete the unsubscription. The specific unsubscribe method is as follows:
1. Enter mobile on the computer, and click to enter after finding its official **business hall.
2. After entering the mobile online business hall, click the login button.
3. Select the login method in the login interface that appears, enter the mobile phone number and password or verification code and click Login.
4. After the page jumps, log in to the mobile online business hall and click on the personal center to enter.
5. Click Business Inquiry to unsubscribe on the personal center interface that appears.
6. At this time, you can see the value-added service on the page that appears, click the button.
7. In the value-added business interface that appears, you can see multiple subscription services.
8. Click the unsubscribe button at the back.
9. Click the OK button in the pop-up dialog box of whether to unsubscribe from the business.
10. At this time, a prompt message will pop up on the page that the value-added service has been successfully unsubscribed.
11. At the same time, your mobile phone will also receive a prompt message sent by the mobile phone that the value-added service has been successfully unsubscribed, that is, the corresponding value-added service has been unsubscribed.
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How to close the self-owned value-added business and how to cancel the value-added service fee.
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Send a text message to 10086 to 0000 and follow the prompts to cancel the value-added service.
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Call 10086 to transfer to manual service to cancel. Hope!
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