Samsung mobile phone 9500 always appears XX has stopped , how to solve it?

Updated on technology 2024-05-05
15 answers
  1. Anonymous users2024-02-09

    If your phone says that the application has stopped, it may be that there is an error in the third-party software or internal application of your phone**, it is recommended that you:1Settings - Find "Application Manager" - (All) - Find apps that don't work - (Storage) - Clear data.

    If you also get a stop prompt when you run the built-in program, check if your phone has the latest firmware version and upgrade your machine to the latest version. 4.If you still can't run the app, back up your phone data (contacts,**, etc.) and then do a factory reset.

    If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.

  2. Anonymous users2024-02-08

    Hello: According to your description, it is recommended that you:

    2.If the problem persists, it may be caused by the incompatibility between the software and the mobile phone, and it is recommended that you uninstall the software to see if it is restored.

    3.If the problem persists, it is recommended that you back up your phone data (**book, SMS, multi** files, etc.) and restore factory settings (Settings - Account - Reset - Factory Reset);

    4.If the problem still exists, it may be a problem with the mobile phone system software, it is recommended that you bring the mobile phone three packs certificate, and send the mobile phone to the nearest Samsung service center for testing, please visit the specific service center address.

  3. Anonymous users2024-02-07

    This may be a problem with the processor and software compatibility, it is recommended to restore the factory settings to try it

  4. Anonymous users2024-02-06

    There is a problem with the system, it is recommended to flash the machine!

  5. Anonymous users2024-02-05

    Hello: According to your description, the problem you are encountering may be related to the software, and it is recommended that you follow the steps below to try it

  6. Anonymous users2024-02-04

    If the phone prompts that the app has stopped, there may be a problem with the app

    1.Restart your phone.

    2.Settings - Application Manager - All - Menu key - Reset Application Preferences.

    3.Clear the app cache: Settings - Application Manager - All - Find the app - Clear data (Note: After clearing the data, all the data of the app will be permanently deleted, including all files, settings, accounts, databases, etc.).

    4.If the application prompts that it has stopped and cannot be used, it is recommended to uninstall and delete the software and try again. 5.If it doesn't work, back up important data (contacts, **, notes, etc.) and factory reset your phone.

    6.If an update is available, update the system firmware.

    If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung after-sales service center, and a professional engineer will help you test it.

  7. Anonymous users2024-02-03

    If your mobile phone sends and receives text messages saying "Messages have stopped", we recommend that you:

    1.Restart your phone and try.

    2.Open Phone Settings - Application Manager - All - Info - Clear Data Attempt.

    3.Back up data (contacts, text messages, **, etc.), factory reset (Settings - Reset Privacy - Factory Reset) attempt.

    4.If the problem persists, it is recommended that you bring your mobile phone, purchase invoice, and repair card to your local Samsung after-sales service center for testing.

  8. Anonymous users2024-02-02

    1.Under the main menu screen, click Settings.

    2.Click Applications.

    4.Click Save.

    5.Click Clear data.

    How it works:Go to Settings - Personal - Reset - Factory Reset - Reset Device。Once the operation is complete, the machine will automatically restart. As shown below:

    1.Under the Standby page, click to select Settings.

    2.Swipe up on the screen and tap Backup & Reset.

    3.Click Factory reset.

    4.Click Reset device.

    5.Click Delete all.

    After the above operations are completed, the factory settings will be successfully restored after the phone automatically restarts.

    If the problem persists, you can bring the purchase invoice, repair card and machine to the Samsung service center, and a professional after-sales engineer will help you test it.

  9. Anonymous users2024-02-01

    Hello and welcome to the Samsung Digital Services platform.

  10. Anonymous users2024-01-31

    You can flash your phone to see, this is the Android disadvantage.

  11. Anonymous users2024-01-30

    Hello: According to your description, it is recommended that you try it as follows:

    1.It is recommended to clear the data of the faulty program, steps: Settings - Application Manager - All - Info - Clear Data Attempt.

    2.Back up the data on your phone, do it after resetting your phone to factory settings.

    3.To update the phone's system to try, steps: Settings - About Device - Software Update - Update Simply Buried Luggage.

  12. Anonymous users2024-01-29

    Hello, the software stops working for the following reasons.

    2: The available RAM of the system is too little, because the RAM of the 9300 is only 1G, which can easily cause a shortage of memory, and it is best to clean up the memory more.

    3: The hardware is aging, and the configuration cannot keep up with the current software requirements.

    4: There are too many caches or garbage in the system, which slows down the running speed and affects the processing mechanism, that is, the running environment of the software is too poor.

    To sum up, if you want to solve this problem, I suggest you flash or restore the factory settings. The first recommendation is the flashing machine.

  13. Anonymous users2024-01-28

    You turn off all the permissions of the software, it's like that, it's not important to open it.

  14. Anonymous users2024-01-27

    Built-in issue, I've had it too!

  15. Anonymous users2024-01-26

    That's because the software you're opening has a virus or a file that doesn't work!

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