Samsung s5830 has been connected to WI FI, but why can t I get on the Internet?

Dear Samsung users, Hello!

Based on your description, it is recommended that you:

1.Check the wireless router settings, whether the DHCP function is turned on, 2Long press and hold the network name - select Forget.

3.Restart your phone, turn on Wi-Fi, search for Wi-Fi attempts, 4Try to change to another router, if it can't be connected, it is recommended that you send your phone to the nearest Samsung service center for testing, please visit the specific service center address:

I hope the above information can help you and have a great day!

It is recommended that you try your wifi with another device. If other devices are also not able to access the Internet, it is a problem with wifi, and vice versa, it is a problem with the mobile phone. If you have a problem with your phone, you can ask Samsung's customer service what is going on.

Or, if you want to give up the data in your phone, then restore it to the factory and give it a try.

When wifi is available, try another browser, some browsers do not support wifi, and the other is to try to log on to qq or brush microblog.

Just connect, have a Wi-Fi password.

It could be a speed issue with the wifi.

I guess I should comfort you first. Judging from your description, you should have bought a copycat. First of all, if you buy Samsung's S5830, it must be a memory card, and when I buy it, I will give you a 4G memory card no matter where I go to see it.

And there is no memory card and Bluetooth,There is no direct correlation between the camera,I think you should be fooled by buying a mobile phone,Because the existence of memory cards is due to the fact that the memory that comes with the current mobile phone itself is very small,You need to have a memory card to support the memory。 Bluetooth, the camera is equivalent to the existence of operating software, and the manufacturer directly installed you. If there is really anything related, it is the file size of Bluetooth transmission, and the file size recorded by the camera has a blocking barrier.

And your phone can't be camera and block the bluetooth is really a bit unreasonable.

Of course, Jian Heng stool, there is a very small probability of existence, that is, you will not play this mobile phone (that is, the waiter who bought the machine did not tell you how to get it, and you were treated as a fool and played it) The camera function is really in the camera, and the image of the camera on the right will become a camera; Bluetooth problem, start unlocking, pull down from the top of the screen, and a screen will appear, as if there is a proper noun, anyway, it is gray. The second or third option above is Bluetooth, which can be turned on there. Otherwise, you can find it in the settings; The network needs to be opened by China Mobile or China Unicom.

If you're talking about Wi-Fi, you need to have a Wi-Fi nearby. It's also looking for Bluetooth in the place where you look for it or in the settings.

If you really don't have those few functions, then you really have bought a copycat.

Totally hand-played, I hope you can give me a share.

It is recommended that you go to the business hall to see if the GPRS function is turned off, if not, you can see if there is a problem with the network settings of your mobile phone.

Hello, according to your description, I suggest you:

1.Turn off and restart the router, check the wireless router settings, and whether the DHCP function is enabled2Long press and hold the network name - select Forget, turn on the phone WLAN, search for signal connection attempt3Set a static IP address on your phone.

4.Try to change to a different router.

5.Back up your phone data (**book, text messages, **, etc.), and factory reset your phone (Settings - Privacy - Factory Reset).

1.If you can't connect to it, it is very likely that the broadband connection is dropped. If the connection is dropped, you can connect to the route, but you can't get on.

2.Restart the router and try to reconnect the device such as modem.

3.There's also a possibility that you can reboot it and try again.