The Samsung A7 system is broken, and the computer can t be connected, what should I do, will anyone

Hello dear Samsung users:

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

It was the last letter you wrote to me, and I can probably guess what it was about, but I don't want to confirm it with my own eyes, I wanted it to be good, and it turned out to be as good as I hoped, as if our story was sealed there, and it was an untouchable good time.

The style is different every year, although the joy and the mood are similar, but I always hope that the content of the short New Year's greetings can be included more, so that we can bring more New Year blessings to family and friends. In the Year of the Horse, may you also have a new atmosphere and a new look. Every greeting card, every text message, every meal, every glass of wine, will be filled with slow blessings because of your sincerity.

The most complete New Year's greetings are sent to you! Happy Chinese New Year!

A7 connection does not judge holding the computer, it is recommended that you:

1.Connect the data cable, and after the computer recognizes the mobile phone driver normally, the mobile phone will automatically prompt whether to use the MTP connection mode, and select [Allow].

If the problem exists, please bring the purchase invoice, repair card and machine to the Samsung service center, and a professional after-sales engineer will help test it.

Dear Samsung users: The phone is not connected to the computer when it is turned off.

There are many factors that the mobile phone cannot be turned on, and the battery, mobile phone software, and hardware will cause this kind of failure to turn on. We recommend trying the following:

1.Please do it again: press and hold the power button to check whether you can enter the boot interface.

2.If you can enter the boot interface, but your phone cannot enter the home page, please restart your phone to try. The steps are as follows:

Press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device (Note: Some models need to press and hold the power button for 8-10 seconds to restart the phone).

If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.

3.If you press and hold the power button to enter the boot interface, check whether the battery is too low, please connect the phone to the original charger and charge it for a period of time before turning it on. If it still does not turn on after a few minutes of charging, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.