What will happen if the goods are rejected when they arrive, and how to refuse if they don t want th

After the goods are rejected, the courier will contact the shipper (i.e. the seller), and the shipper will decide whether to leave the shipment. If the seller abandons the shipment, the shipment is handled by the courier itself. Most of the rejected goods occur in the business of purchasing and selling in other places.

In the event of rejection of goods, the buyer and seller should contact and negotiate the handling method in a timely manner; For example, all or part of the rejected goods will be returned to the original unit, transferred to other enterprises or reprocessed by the purchaser.

In the negotiation process, the buyer shall not dispose of the rejected goods without the consent of the supplier in principle, so as not to waste transportation costs and increase the loss of goods; If the defective or deterioration in the rejected goods is caused by the negligence of the transportation agency, the supplier shall be assisted to trace the responsibility and obtain the certificate to the supplier for processing.

Reasons for courier rejection:1. The express delivery that the recipient forgets or does not know who sent it mostly occurs when it arrives at delivery.

2. The recipient is not satisfied with the purchased goods and refuses to accept them.

3. The sender and the recipient have poor communication, resulting in contradictions, and the recipient refuses to sign.

4. The logistics speed is too slow, and the quality of the attachment is not evaluated well online, and the attachment comes in the negotiation refund, and the recipient refuses to accept it.

The above content refers to Encyclopedia - Express Rejection.

1. Remailing: There is no additional charge for changing the mailing address before delivery, and it will not be accepted after delivery; 2. Sign: Check whether the package is damaged, if there is no problem, sign on the documents designated by the logistics company, and the logistics company will return the signature information to the sender;

3. Rejection: Check the package, if there are obvious signs of damage, you can refuse the package, the sender will negotiate with the logistics company for compensation, and bear the resulting delivery costs; If the recipient refuses to receive the goods due to unilateral reasons, the delivery cost shall be borne by the recipient. It can be rejected without any reason.

However, it is not applicable to all goods, except for the following goods: (1) customized by consumers (2) fresh and perishable. (3) Digital goods such as audio-visual products and computer software that are unsealed by **** or consumers.

If you don't want the goods to arrive, you can directly say to the courier, and you can not pick up the express cabinet and communicate with the Ling Zhaodu merchant in advance to refuse to accept the goods as follows:

1. The express delivery supports rejection, and the recipient can directly say to the courier that he refuses (as shown in the figure below), then the courier will take the express back to the outlets and follow the rejection procedure.

2. If the courier is placed in the courier cabinet (as shown in the figure below), you do not need to pick it up. Wait for the express locker to expire, generally after 24 hours no one picks up, the express will be automatically returned.

3. If the buyer wants to refuse to accept it, he should communicate with the seller first (as shown in the figure below), and it is best to contact the other party about the return freight and other issues, and fill in the return application after obtaining the consent of the other party. Sellers and shippers can contact the courier to return it directly.

Rejected items for outgoing** include:

1. Fragile items: ceramics, tiles, lamps, and items containing glass. Guess Xun.

2. Pure liquid goods: outgoing goods include flowable liquid goods. Alcohol, alcoholic beverages, vinegar, honey, canned food, water, oil, paint, glycerin, gel water, additive liquids, etc.

3. Handicrafts: wrought iron items, copper art items, floral items, bone carving items, wood carving items. Stone carving items, bamboo carving items, charcoal carving ruler accompanying items, resin handicrafts, the above items are rejected with or without insurance.

4. The weight, length and size of the goods are consistent with those of its own express delivery. <>

It is possible to refuse a visa for a C.O.D. thing.

When receiving the goods, you need to check whether there is any difference between the description of the goods and the purchased goods, check the authenticity of the goods, the quality, and the transportation damage, etc., and then sign according to the situation.

If the buyer refuses to accept the express mail without reason, he needs to bear the loss of freight back and forth.

1. If it is a freight collection, you can request to deduct the freight when the buyer applies for a refund, and if the other party refuses to cooperate, you can apply for Xiaoer to intervene and provide the express transaction base and cost details.

2. If you choose cash on delivery, and the buyer has not paid any deposit, you can complain to the customer service, and the buyer will be registered with a bad purchase record, and the number of times will be blacklisted.

The introduction of cash on delivery is as follows:

Cash on delivery refers to the settlement method in which the exporter first sends the goods to the importer and pays later, which is actually a credit transaction or deferred payment settlement.

E-commerce (online shopping) refers to the courier company to collect the buyer's payment, the goods are delivered to the customer first, and the customer inspects the goods and then the customer gives the money to the delivery man, which is what we often say"Pay with one hand and deliver with the other", after which the payment is transferred to the seller's account.

The above content reference: Encyclopedia - cash on delivery.

It is possible to refuse a visa for a C.O.D. thing.

Check the package when receiving, if there are obvious signs of damage, you can refuse to accept the package, and the sender will negotiate with the logistics company for compensation and bear the resulting delivery costs;

If the recipient refuses to receive the goods due to unilateral reasons, the delivery cost shall be borne by the recipient.

Just reject it! Because it is cash on delivery, the postman will ** contact you, and you will directly refuse to accept them, and if you can't receive the money, you will call them directly back to the place of origin. Of course, you can also refuse to accept it, and if you can't find it, you will return it directly.

If you want to be polite, say hello to the seller and tell the postman that the seller is ready to do the return. However, it depends on the service level of the first you buy, and the gains outweigh the losses, so it's better to refuse directly. The last time I bought something from Excellence Online, it was also sent, and then I bought it from the local area, and I contacted the online customer service, and he told me to refuse it directly, and it would be okay if I didn't sign and not pay, and I would return it to the original place.

Many people are worried that the consequences of cash on delivery rejection will be bad, in fact, it is redundant to worry about the consequences of cash on delivery rejection, because the express delivery cannot force the recipient to sign and pay the fee, which is illegal, so the recipient can refuse to accept any express delivery.

The buyer will not receive the goods, if you use Alipay, it depends on whether the seller wants to deduct your shipping costs.

After the cash on delivery is returned, the freight that comes and goes is out of your own.

After the package is rejected by the courier, it will be said to the seller because it needs to be returned. You also need to confirm the information on the seller's side, so the seller's side will definitely know that the package is rejected.

The courier will tell the merchant that the package has been rejected and ask the seller to provide a handling plan.

Generally, the seller either contacts the buyer by himself, asks about the situation, and sees if it can be recovered, and then let the express continue to deliver.

Either that, just let the courier return it.

Because after refusal, the express delivery needs to be recognized by the seller before it can be returned, so as not to get the time when the seller contacts the buyer, the other party wants, says that there is no refusal, or the refusal is wrong. If it's returned, there's no way to send it back.

Therefore, the seller will generally be notified and asked how to deal with it.

If the seller does not deal with it, the general courier will be stored at the site for 3 days, and if the seller does not reply, it will be returned directly.

Rejected packages will be returned to the sender, and rejected packages will be returned to the sender, and a reminder not to wait for the courier will be given. The goods in the parcel are mispacked, damaged or fragile, or the packaging is damaged. Don't wait for the courier to arrive, some couriers will ask you to sign for the delivery before you can inspect the goods.

You need to enter the tracking number of the rejected item. Express rejection is a term in the logistics express industry, and it is necessary to enter the logistics number of the rejected goods. If you want to refuse to receive the package after opening it, there are also some courier deliveries.

Refusal to accept the courier means that the goods have not been received, so the refusal is right. Express rejection mostly occurs when the goods are received and Dongdong is already on the way back. From the definition of express delivery.

If the package is refused, the seller will perceive it from the online shopping platform at the time of rejection. After the goods are returned to the seller, the courier will explain the reason to him.

After the courier arrives, you refuse to accept it, and the courier will show that you have rejected it through the logistics information, and the merchant will also see your refusal through the logistics information. Regardless of the courier. Say nothing to the merchant, and you will definitely contact the merchant's customer service to explain the reason for your refusal.

After the package is rejected, the courier will only send it back the same way, and generally does not tell the seller much.

The courier company will not directly call ** to tell the seller, but will use SMS or logistics information to let the seller know that the package has been rejected by the other party.

Of course, if you refuse to receive it, you will tell the party who sent the courier.

So why did you refuse to accept it, just tell the truth to others, or say that you don't want it anymore, or say what is wrong with something? Do you still need to make up a reason for this?

Generally, no, the courier will only return it according to the sender's address.

OK.

Rejected shipments will be sent back to the place of origin, which is the seller's location. There must also be a certain reason for the refusal of the express mail, the back-and-forth postage has been generated, and the seller will deduct the round-trip cost and packaging fee. The courier company will send the rejected shipment back to the original place of delivery.

That is to say, if the buyer refuses to accept the express, then the express will inform the merchant, either the buyer initiates a refund to the merchant, or the merchant takes the initiative to consult the buyer's reason for the refund, if the merchant does not open the "seven-day no reason refund" service, if the reason is not sufficient, the merchant has the right to refuse the refund.

Relevant Basis: The national standard of "express service", which came into force on May 1, 2012, clearly stopped the provision of "signing before inspection", and the behavior of "signing before inspection" that has been criticized by consumers is expected to end.

The national standard of "Express Service", which came into effect on May 1, 2012, stipulates that when the receiver of the express company delivers the express mail to the recipient, he shall inform the receiver to accept the express mail in person. For COD express, online shopping, TV shopping and mail order and other express, the recipient can first accept the internal documents before signing.

During acceptance, the appearance and quantity of internal parts can be counted, but the internal parts can not be tried or tested for product function. This provision means that the courier company will not have the right to require the consumer to "sign before inspecting the goods".