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Shopping** complaints, plus bad reviews.
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Do not confirm the payment Apply for a refund ( lalala.
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Some free shipping, you should choose a reputable seller before buying.
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Complain to him online shopping! You can contact him, and if he doesn't give you an exchange, give him a bad review in the review! Generally, sellers pay great attention to credibility, and a bad review has a great impact! If you have already commented on it, you can edit and add comments within 30 days!
Hope it helps!
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If you have a bill, you will directly complain about 315, if not, you will first play ** to record a simple sound of the situation, and then complain about 315 or industry and commerce, a vote is accurate, there must be no problem, they don't want to make trouble for themselves, or make a bad move, order another one, detain the express, although not the company's people, but they will solve it, or return it on the spot, or give you a replacement.
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You can complain by **! Now some sellers are also arrogant
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Bad reviews of sellers, and then ** complaints.
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What is the credibility of this online business? If you don't admit it, you can complain to the customer service of the shopping **. It's a trivial matter whether to give money or not, and it's about 20 yuan at most to buy an outlet, the main thing is to don't spend too much energy on it, it's not worth it.
Pay attention to the reputation of the merchant when shopping in the future, and then buy, I wish you a happy online shopping!
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If the seller has a 7-day refund or a fake 1 compensation 3, take photos and collect evidence from them first, and if it is not resolved, call **complaint**. In the future, it is best to check the freight insurance when buying things.
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You can take a photo and send it to the seller, if it is indeed the seller's problem, the seller will have to bear the return postage of the exchange. It is also possible to request a refund. If the seller doesn't deal with it, you can also apply for rights protection, and then the second child will intervene to deal with it.
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It is true that there is no money to be made by courier.
For example, for a package, the carrier gives him a price of 5 yuan, then he will generally charge 8-10 yuan, of which the extra 3-5 yuan is his commission, otherwise you think they are taking orders and delivering everywhere in the hot day under the sun. The basic salary of the average company is only 500, or even less.
This price depends on the negotiation between the seller and the express delivery officer, some of the good talking order takers, or the seller has a lot of odd numbers for a month, you can ship cheaply, and gather more with less, and some have fewer odd numbers, so the price can't be lowered.
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It may be that the seller is in a different place, of course, the courier fee is different, the farther away the more expensive If you feel that they are using the courier to make money, you can go to the courier company's courier fee table from where to where the amount is very clear
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If the seller still does not agree to refund you, then apply for Xiao Er intervention, and after Xiao Er intervenes, it will be adjudicated according to the vouchers provided by both parties. If the seller is indeed less shipped, then ** will refund the money to you.
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One is to apply for ** customer service intervention, and it will be applied for as soon as it is filed, and it cannot be closed if it is not resolved. If you don't want to be so troublesome and it's not expensive, you can turn it off and give him a bad review.
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Generally, the seller will not deliberately send less, since the weight is weighed, it proves that there is no less out of the warehouse at that time. Then the question of whether it is a courier should be considered. If you really try all the methods, you can't do it, you can only admit it. **Evaluate speak out.
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I've had this happen to me as well. I also took it home and signed for it, and there is no evidence. Is yours solved?
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Shoot ** to the seller, and if the seller refuses, let Xiao Er intervene
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Apply for a refund If the seller refuses, ask the customer service to intervene, take pictures of everything and upload it and wait for the customer service to judge. In the future, if you shop online, you will go to "Ya Rice", which is quite cost-effective.
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You can check where the store shipped from, question them, and if you don't admit it, you can apply for a complaint on **, and you can't believe that you can't cure them.
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Do a good job of unpacking and checking the record, if it is opened in front of the courier, you can ask the courier to make a written proof, and then go to the ** to appeal.
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Having an invoice** should help you. This is also a lesson for you! Be sure to open it in front of the courier to see it.
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Tell him I'm going to give a bad review or find a complaint.
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Refunds and returns, false shipments, and inconsistent delivery of goods.
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You can find ** customer service to complain about him! If he does undership, you submit the evidence to **customer service, and they will handle it for you!
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Although you signed, did not open in person, the seller did not admit it, there is only this way to remedy, you call ** to the courier company, ask the company to check the weight of the package, (this can be checked) we often help customers check. Then you pack the current clothes, and then ask the courier to help you weigh the 2 pieces of clothing, or you take them somewhere else to weigh them. If your gram weight is the same as the express gram weight, it proves that the seller is less shipped, and then point to the refund complaint and call ** customer service to intervene.
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I have bought the baby and there is a complaint seller. You click on it. You can also contact customer service to take screenshots of the baby you bought, and take screenshots of chat history. Hope it helps. Seek adoption
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Take a picture of him, if he still doesn't admit it, he can apply for a refund, and after three days he can complain. Generally, they have weighing, and they should know when they look at the weight. If you really don't admit it, you can only complain.
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It's too late to say anything. Now you don't confirm the payment, if there is any point of "complaint seller" and "application for after-sales", there are two ways: 1. Confirm the receipt.
2. Wait for the time to automatically confirm the receipt. In fact, it is the same whether you wait or not, a waste of your experience. Then there will be a "complaint seller", you can complain, you have to carry out the complaint to the end, a week or so** will intervene, will give you a call, at that time and ** make it clear, let them mediate.
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If he doesn't admit it, there's nothing you can do.
Because ** stipulates that the courier must sign in person, and you sign in person, it means that you recognize that what the courier handed over to you is right, so you must sign your name.
Therefore, the express delivery must be signed in person, which means that you have to count the items in the express package and confirm it before receiving the package.
It's useless to complain about him, you can be careful next time, and next time if there are fewer things in the package, you can "refuse" and let the courier return it.
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Very simple. You must find the stub copy of the tracking number, which is marked with weight and quantity. The weight can tell the question of how many pants you have.
However, it should be noted that the weight must be the actual weight. Generally, multiple courier companies will indicate how heavy, and sometimes courier companies will falsely mark the weight in order to make more money. For example, the actual weight is 1 kg, and in order to earn more freight, they will mark 2 kg.
Recently, I just encountered this kind of thing, the actual weight of the express delivery to Guangxi is 10 kilograms, and they falsely bid 11 kilograms, earning an extra 5 yuan.
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Deal with it directly with the commissioner, and the commissioner will help you
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Conditions for filing a complaint: within 15 days of the end of the transaction (successful closing of the transaction).
The steps to initiate a complaint are as follows:
Computer login** (the mobile terminal cannot support the initiation of complaints for the time being);
Click [My**];
Click [Purchased Treasures];
Find the order and click [Complaint Seller];
Select the reason for the complaint based on the page you are redirected to and initiate a complaint.
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Hello, in this case, you can directly contact the courier company, ask them to provide the buyer to sign the handwritten receipt, if they can not provide, let the delivery staff and the buyer face to face verification, if the express is placed in the guard room, you can also call up the monitoring at the time for verification.
As a delivery department, the courier company has the obligation to verify the situation, and if it does not cooperate, it can make a complaint on the official website of the State Post Bureau.
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There are several scenarios and solutions:
1. From the express order number, go to the official website of the express to check the receipt of the receipt and see whether the signature on the receipt is the buyer's own. If yes, it can be used as evidence of receipt of the courier.
3. The list has not been signed, and the goods cannot be found, so I will find the courier for compensation.
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The courier record shows "received", but the buyer does not admit to receiving the goods, there are the following situations and solutions:
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Talk with a list.
If the list has already been signed, pay the money as soon as possible.
If the list is not signed, the goods are gone, find the courier to be responsible.
If the courier company can't get the list, it has to force the courier to take the list. If you can't take it out, you can take the courier company is asking.
One year, I encountered an HP server that sent me lost, and the shipper said that it had been sent, and I confiscated it, and there was no way to force the express to send out an order on both sides.
If you can't get the list, it's the express payment. Go to court, go to court... it. Who is afraid.
Theoretically speaking, the invoice can be forged by the consignor, unless you can verify the correspondence with the courier company, otherwise you can take an invoice yourself can not prove that you sent the goods from a legal point of view, and will not recognize your single invoice, unless the courier company is willing to give you a corresponding copy.
And if the courier company is willing to give you a corresponding link, then simply issue a receipt.
You don't want to move the courier company, you don't want to go through the legal process, and you want to prove that you have shipped the goods...
I really can't think of anything else.
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Is this **customer service fainted, such a dispute is OK to upload your express photos and chat records normally, **customer service can find out who signed for the goods through the express customer service, showing that it has been received, it proves that the buyer has signed, what evidence do you want to upload? This evidence is sufficient, and you can't be guilty of asking you to find a courier company yourself.
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If you don't have time and energy, eat a trench and grow wise. You can try to communicate with customer service, but I have been talking to customer service for a long time and giving me the same reply. I ask you to provide the invoice number and check the records.
He will tell you to contact the local courier company. If you have enough time, the courier company will definitely give you a single order, it's useless to just hit **, good luck.
Please tell me which courier company you use, haven't you thought about maybe it's the courier company's problem?
Now many courier companies have a tracking system, and the courier company will definitely let the buyer sign on the delivery note when the delivery is made, if you don't sign the courier is impossible to give things to the buyer.
If the buyer doesn't admit it, you can take your delivery note, find your delivery courier company, and let the courier company provide a signature note, I don't know which courier company you use? If it's a pass, it's best.
In the end, Alipay complained about him.
I've been in this before, and that's how it was solved, and you have to go to the company that sent your courier to you.
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You can complain**Try it,**will explain the problem according to the evidence you provide, and he applies for a refund, you don't agree, and the money won't be returned easily, keep a good chat history,
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Upload the chat history list** and the courier to check the goods he received**.
All favorable evidence must be uploaded and contact customer service.
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Landlord, quickly announce the name of the person in the pat shop or something! For everyone to understand, this kind of thing will be better to avoid this person in the future.
Because I also opened a Tao shop, I haven't met this kind of person so far after it opened
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can only force the courier company to look for it with you. If you have an invoice and the courier company says it has arrived, then let the courier company find out the other party's receipt, or how to prove that the courier company has delivered the goods? You can only let the courier company come together.
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Hello, please collect all the relevant favorable evidence, send the materials to Xiao Er, and let our people intervene.
Thank you for your support.
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There is no way to find the courier, only pay attention next time, you can ask for a receipt when you use Shentong's next delivery, and make a sign certificate for the recipient to sign back, so that there is no cheating.
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How much Nima has received the courier now is signed by me I ask you, have you received the courier signature!
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Everyone worked together to complain to the industrial and commercial department about Pinduoduo and merchants cheating consumers, and we are consumers to protect our own rights and interests.
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Mine is also the merchant said to pay in advance, receive the goods, and return the freight. But then he didn't give it back. What did you do later.
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Don't panic first, find the merchant to coordinate, if the merchant does not agree, call customer service to help you solve the complaint against him.
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Can't you pay in advance?
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I consulted customer service, at first it was mechanical customer service to answer me, I just said: if it is not solved, my industrial and commercial department complained about Pinduoduo, and then the manual customer service immediately contacted me, I provided a screenshot of the merchant agreement to return the postage, he immediately helped me get it, and the postage was returned in half an hour.
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Said that I would send it back by courier, and the subsidy was 7 yuan, why didn't I give it to me.
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This problem is very tangled, I suggest you leave it to **deal with it, you have to be prepared to suffer losses, although ** is generally to help buyers, but this problem is not clear to you just by saying it, but you can rest assured** will ask the seller to upload the delivery voucher, if they can't prove that the delivery is sent two pieces ** will still help you. It's all about the evidence, it's estimated that there is no evidence on your side, and it depends on whether there is evidence on his side, if not, it will be beneficial to you If there is, I think ......You'll find out later. Whether it's a virtual transaction or a real transaction, something like this will happen, buy a lesson!
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