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If your phone freezes, you can do it by following these steps:
1. You can long press the power button to open the options menu, and then tap "Restart". If it does not pop up, it is recommended to press and hold the power button until the phone vibrates to force restart.
2. If a third-party app freezes when using it, it may be because the third-party app is not compatible with your phone. It is recommended to restart the phone, uninstall it and re-install other similar apps.
3. If the freeze problem still occurs after restarting, it is recommended to restore the phone to factory settings after backing up important data.
4. If you can't operate the phone after the crash, it is recommended to force the phone to upgrade. After upgrading, the data in your phone's internal storage will be erased.
Note: If the problem persists, it is recommended that you contact customer service or bring the purchase invoice to your local Huawei authorized after-sales service network for maintenance.
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After the phone is flooded, please do not try to turn it on or press the power off button. Wipe off water stains on the surface of your phone, then place your phone in a highly absorbent environment (e.g., activated carbon, rice, moisture repellent) for 48 hours.
Try turning it on after drying. If some functions are missing after normal boot, such as the keyboard light does not light up, or the screen touch does not work, etc., hardware failure may occur, please contact customer service or bring the purchase invoice to the service outlet for maintenance. If your mobile phone gets into liquids such as coffee, cola, milk, seawater, etc., please send it to a service branch for repair as soon as possible.
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The causes and solutions of Huawei P9 crash are as follows:
1. The mobile phone has been flashed or used a third-party flashing software. Unofficial systems can affect the stability of your phone. Please restore your phone to the official system;
2. After installing a certain software or clicking on an unknown link, the phone crashes. You can keep pressing the power button and volume down button during the boot process to enter safe mode, uninstall the previously installed software or backup important data and restore factory settings to try to solve the problem;
3. Mistakenly deleted system files. When the system is running, it cannot find the corresponding file, which causes confusion and causes the phone to malfunction. Please back up your important data and then do a factory reset to try to talk.
4. A microSD card is installed. Please re-insert the microSD card and check if the problem persists. If the problem is present, it may be a poor contact, and if the problem is not there, it may be that the microSD itself is damaged or incompatible with the mobile phone system.
It is recommended to replace a high-quality microSD card;
5. If the problem cannot be solved after the above operations, and the mobile phone crashes without any rules to follow, it may be a hardware failure. Bring the purchase invoice to the after-sales service outlet for testing.
1. Please press and hold the power button for more than 10s to force restart the phone to try to solve the problem. >>>More
2. You can also have an after-sales outlet query address entrance at the bottom of the official website page of Huawei**;
It is not recommended to flash the machine by yourself.
After flashing, the phone may not be in the best working condition, and some functions may not work normally. At the same time, because the third-party firmware is not fully tested, there may be problems such as poor compatibility and system susceptibility to virus intrusion. >>>More
Dear, please follow the steps below to confirm: 1) First, check whether the charging plug board is good or whether the charger is plugged in place; 2) Confirm whether to use the standard charger, if so, please replace a charger to see if there is a charger problem; 3) Whether it's because the phone is too hot: Huawei's unique thermal protection optimization design, when the temperature of the phone is high, considering the comfort of the hand, it will limit the charging current, you can turn off the phone's applications such as **, games, etc., or turn it off, and when the temperature drops, the charging will resume again. Hope it helps.
1. Honor 9 is the latest Android operating system, and the interface is smoother; P9 is the operating system of Huawei EMUI + Android. >>>More