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If you eat in a restaurant and eat a fly and call 12315 to complain, the first one is free of charge, and the second is compensation.
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Legal analysis: You should complain to the Food and Drug Administration, or you can call the Food and Drug Complaint Report**: 12331.
Legal basis: The State Food and Drug Administration's "Measures for the Administration of Food and Drug Complaints and Reports" Article 3 The management of food and drug complaints and reports shall implement the principles of unified leadership, territorial management, administration according to law, and social co-governance.
Food and drug supervision and administration departments at all levels shall strengthen the guidance and coordination of the management of food and drug complaints and reports, strengthen publicity, implement the reporting reward system, and encourage and support the public to complain and report food and drug violations.
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Let's negotiate with the hotel. Lose points, free points or something.
If you have diarrhea, go to the hospital. The hotel will admit it.
If you do not admit the account, you will collect evidence and complain. or other ways to solve it.
Food demolition**: 12331 Consumer Association: 12315 Quality and Technical Supervision Bureau: 12365 As for the ** of local regulatory departments, you can check the local 114 or related ** consultation,
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Industrial and Commercial Bureau, or the Consumer Association.
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Food demolition**: 12331 Consumer Association: 12315 Quality and Technical Supervision Bureau: 12365 As for the ** of local regulatory departments, you can check the local 114 or related ** consultation,
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If you eat a fly and hit 12315, you will be punished by the merchant and compensated to the consumer. If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer. Producers and traders who receive a demand for consumer compensation shall implement a first-bear responsibility system, and pay compensation first, and if it is the responsibility of the producer, the operator has the right to recover compensation from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.
In addition to claiming compensation for losses, consumers who produce food that does not meet food safety standards or operate food that they know do not meet food safety standards can also demand compensation from the producer or operator for ten times the price or three times the amount of damages; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.
Legal basis: Article 56 of the Food Safety Law of the People's Republic of China stipulates that catering service providers shall regularly maintain food processing, storage, display and other facilities and equipment; Regularly clean and calibrate insulation facilities, refrigeration and freezing facilities. Food and beverage service providers shall clean and disinfect tableware and drinking utensils as required, and must not use tableware or drinking utensils that have not been cleaned and disinfected; Where catering service providers entrust the cleaning and disinfection of tableware and drinking utensils, they shall entrust a centralized disinfection service unit for tableware and drinking utensils that meet the requirements of this Law.
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If you eat flies and hit 12315, this also belongs to the consumer rights protection cover oak, they will come over in time to deal with the problem, so that the merchant will return your fees.
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In this case, you have to discuss with the merchant, under normal circumstances, you must scan the code every day, because you go to eat every day, his table is not fixed, it is impossible, you eat at the same table every day, because each group and each table number is different, like the first time you sweep it, the second time you don't need to pay attention, you can order directly with that station number, it is very convenient, and you can place an order directly after ordering, you can check out by yourself, all without going through the service staff.
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