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If you lose your phone, you can try the following:
1. If the "Find Phone" function has been turned on on the phone.
1. Use other mobile phones, tablets or computers around you to enter the vivo official website - Services - Find mobile phones;
2. Log in to the mobile terminal to open the vivo account and password used to find the mobile phone;
3. On the page that jumps to after logging in, select "Find Phone";
4. After entering the page, it will be automatically located, when the positioning is successful, the map will appear, and the small red dot displayed on the map is the location of the mobile phone, and you can also operate the lock screen, sound the alarm, data backup, view**, and clear the mobile phone data.
Note: If the phone is in no network, airplane mode, powered off, etc., this function cannot be used.
Find Phone Condition:
1. The "Find Phone" function has been turned on before loss;
2. It is in the power-on state;
3. There is a SIM card inserted into the mobile phone that can be used normally or it has been connected to WiFi;
4. There is a network signal in the place where the mobile phone is located;
5. After the loss, the mobile phone has not been flashed through the official channel (if it is flashed, it will enter a special state, and only the positioning command can be sent if the first 4 conditions are met.) The duration of the special state depends on the network).
2. If the "Find Phone" function is not enabled on the phone.
1. Call the operator to report the loss of your mobile phone number, so that the thief or picker cannot reset and modify your various accounts through the SMS verification code. (China Telecom: 10000, China Mobile: 10086, China Unicom: 10010).
2. Call the bank to freeze the mobile online banking to ensure the safety of funds.
5. Go to the mobile phone operator to reapply for a mobile phone card.
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If the mobile phone is stolen, it is difficult to say that it will be recovered, so hurry up and change your WeChat and Alipay, as well as other apps bound to bank cards, to quickly change your mobile phone to retrieve it, so as not to cause unnecessary losses.
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You can view the following information:
1. After the Find Device (Mobile Phone Recovery) is turned on, if the mobile phone is lost, you can enter the official website to jump to the Find Device webpage, and then enter the vivo account and password to log in. You can locate and track the lost phone, control the phone to ring the alarm, lock the screen, back up the data, clear the data and other operations.
2. To find the device, you need to meet 5 conditions at the same time to use it
1. The "Find Phone Find Device" function has been turned on before it is lost, and the opening method of finding the device is:
Method: Go to the mobile cloud service - find - find the device - turn on the switch;
Method: Some models need to enter iButler and select Find Mobile Phone to turn on.
2. It is in the power-on state;
3. There is a SIM card inserted into the mobile phone that can be used normally or it has been connected to WiFi;
4. There is a network signal in the place where the mobile phone is located;
5. If the phone is turned on again to find the phone, you can use the original vivo account to locate the phone, send instructions to lock the screen, sound the alarm, back up the data, and clear the phone.
Find your phone" is an auxiliary function, you need to meet certain conditions to use, it is recommended to recall the scene and location of the lost mobile phone, check whether there is a monitoring device nearby, and contact the local ** to assist in finding it in time.
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You can try locating your phone using the Find Device feature:
1. After the Find Device is turned on, if the phone is lost, you can enter the official website to jump to the Find Device webpage, and then enter the vivo account and password to log in. You can locate and track the lost device, control the device to sound the alarm, lock the sign, check the screen, back up the data, clear the data, etc. (Web link.)
Note: Overseas vivo accounts do not support the device search function.
2. The search device must meet the following 5 conditions at the same time before it can be used:
1. The "Find Device" function has been turned on before loss;
2. It is in the power-on state;
3. Connected to a stable wifi or data network;
4. There is a signal at the location;
5. Log in to the same vivo account.
3. If the device cannot be found nearby, Bimu can wake up Jovi by voice, enter the voice command "You are in **", and the mobile phone will ring after recognition.
If you're not sure if your phone has the Find Device feature turned on, you can click this link.
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After losing the phone, we are all more panicked, and the function of finding the phone can only be used when the phone is turned on, so is there any other way to find it? The following is the specific operation tutorial of how to find the lost vivos1pro phone.
1. On the computer desktop.
Find a browser on it and double-click to open it.
2. Enter the vivo account in and click "Down" on the right.
3. In the interface that appears, select Account Login.
4. Enter the vivo account login interface and enter the user name.
and password, click the "Login" button.
5. Quietly search and jump to the ruler vivo cloud service.
click on the "Find Phone" option.
6. At this time, you can see the interface, click "Positioning", and you can start the general location of your mobile phone.
You can fill in the mobile phone model in vivo official website**firmware upgrade package, fill in the mobile phone model in vivo official website--service--search** the firmware upgrade package corresponding to the mobile phone model, **do not unzip after good, copy and paste directly to the root directory of mobile phone storage, and then go to vivo official website--community--section to search for "vivo mobile phone Chinese (or English) recovery operation guide", follow the tutorial in the post.
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