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Apple's refund notice:
Purchase the app within days to request a refund.
2.If the application has quality problems and cannot be used, such as a flash return, the product does not meet expectations, or a mistakenly purchased, etc., you can apply for a refund.
3.Don't maliciously request a refund, or you may be blocked.
4.Refund path: Open Feedback** in the browser, enter the "Report a Problem" interface, find the app you want to refund, click "Report a Problem", select "I want to apply for a refund", and describe the reason for the refund.
Refunds will be returned to the original payment method used at the time of purchase, and in general, the refund application can be successful, but if the number of refunds is large, it may be rejected.
The reason for requesting a refund can be written like this:
Medium paying RMB n yuan**Game "xx" developed by Company X. However, it is a pity that the game promotion does not match the content, the software arbitrarily modifies the game data without the consent of the player, and the card problem is serious. This game has hurt the hearts of too many players who have had good hopes for him, and it is too far from what we expected.
In this regard, I hope that the customer service can help me refund the purchase price of the game, which is RMB N. Thank you very much!
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Basically, as long as you are not satisfied with the app you bought, you can basically get a refund for any reason, and it is not the app you bought. The specific steps to request a refund are as follows:
1. Open Apple's iTunes support page and apply for a refund on this page.
2.Click on "Contact iTunes Store Support".
3.Click on "Purchases, Billing & Redemption".
4.Click on "Quality of purchased content" in the pop-up window below
5.Click "Email" in the jump page
6.Now it's finally time for the "Contact Options": fill in your contact information and provide details about why you want a refund, just send it.
Within hours, iTunes Store support will contact you via email, which is usually done.
There are multiple options for refunds, such as "I didn't authorize this purchase", "It doesn't look like I bought this item", "I originally intended to buy another item", "Item not installed or can't be found", "Item can't be installed or too slow", "Item can be opened, but it doesn't work as expected", "My problem is not listed", etc. From these options, we can see that Apple's acceptance of refund reasons is quite wide, and these options include almost all reasons, especially "I don't want to buy this item" is particularly capricious.
Think for yourself, it is necessary to fill in truthfully. Integrity is on the record.
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I'm sorry, how much money I spent on what software, that's whether I can get it back if I made a mistake.
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Apple refund review did not pass the review so to speak:1. The consumption accidentally pressed by the children at home when they played with their mobile phones.
2. The post-consumer experience is not good and does not meet the expected expectations.
3. Originally, I didn't plan to buy this item, but wanted to buy other items.
In fact, Apple can apply for a refund again, contact customer service directly to solve, ** and email is the fastest solution, but the reason must be sufficient, otherwise it will not be approved. Note that after a failed refund, do not apply for a refund again and again for the same reason, and be sure to change the reason for the refund.
Apple refund time issuesIf the refund is approved, the payment method used to purchase the item will be refunded.
2. Mobile phone bill payment: It may take up to 60 days for the refund to be shown in the statement. The processing time required may be affected by the carrier. You can contact your carrier for the most up-to-date information.
If you are applying to Apple for a refund of the App Store purchase, whether you can get a refund is subject to Apple's actual handling situation. You will receive a reply email immediately after submitting the report a problem form, and then you will receive an email reply from a customer service manager in the Apple iTunes Store within 72 hours, and he will tell you directly in the email when you can return your refund, and if you have any questions, you can reply directly to the customer service manager's email, and the refund will be over.
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How to refund Apple orders:
1. First, find Settings on your phone's desktop and tap on it. >>>More
If you want to apply for a refund after purchasing an app at Apple, you first need to click on your profile picture in the settings, then click on iTunes Store and App Store, then click on our Apple ID, then click on View Apple ID, then click on the purchase history, then click on an item to be refunded, then click on Report a problem, then select I want to refund and click Done, and finally click Submit. >>>More
I believe that many people have this experience, buying an app in Apple's App Store or recharging it in the software, only to find that it does not meet the imagined requirements. It doesn't matter, don't worry about such a thing, virtual items bought at Apple support a refund service within 90 days. Let's teach you the refund process in the App Store. >>>More