Chat skills for EQ masters, what are the chat skills for high EQ?

High EQ chats are as follows:1. Replace "what's your name" with "I can know your name"?

2. Replace "do you understand" with "do I understand".

3. Replace "are you hungry" with "let's go eat".

4. Replace "I know" with "Thank you for the reminder".

5. Replace "I don't know" with "Maybe I can find out".

6. Replace "I can't" with "I can learn".

7. Replace "casual" with "listen to you".

8. Replace "um", "um", "oh", etc. with "okay", "got it" or "no problem".

9. Replace "how do I know" with "I don't quite understand this".

10. Replace "I haven't seen it" with "Sounds great".

11. Replace "I don't know how to drink" with "I'm better at pouring wine".

12. Replace "not available" with "I have something urgent".

13. Replace "thank you" with "thank you".

14. Replace "you said something wrong" with "you said it well, but ......."”

15. Replace "I don't smoke" with "You smoke".

16. Replace "you go away" with "I need to calm down".

17. Replace "made you wait for a long time" with "thank you for your patience".

18. Replace "OK" with "pretty good".

19. Replace "in" with "in?" Something I want to say".

20. Replace "I was wrong" with "I'm sorry, I was wrong".

Whether in life or at work, we always envy those who have high emotional intelligence. Because no matter what kind of occasion they encounter and what kind of people they deal with, they can be comfortable and behave appropriately. People with strong communication skills are always able to get more understanding and support from more people.

This brings more convenience and opportunities to their lives and work. So, how can you improve your communication skills? Here are seven diagrams to teach you seven communication skills to help you out.

Sincere words are more likely to gain the trust of others. When communicating with others, if you want to gain the convincing of others, you must have sincere feelings when speaking, and do not be hypocritical, because no one is stupid, and the lack of sincere language is not attractive.

To communicate effectively, you must first hone your courage and allow yourself to express yourself enthusiastically, even in a crowded public place, and be able to actively express yourself, instead of stumbling or becoming a stuffy gourd. If you want to have such superb expression skills, you need to keep learning, use knowledge to make up for your own shortcomings, improve your cognitive level, and broaden your horizons.

People who are deficient in eloquence and communication should not belittle themselves either. According to your actual situation, you can make a draft before communicating with people, plan the topic and basic context of your conversation, or rehearse it yourself in advance.

Communication is a two-way street. This requires us to consider the situation of the person we are communicating with, to analyze what kind of person he is, his preferences, and his taboos. Therefore, before communicating with people, you must first do some research and understanding work, and then be prepared to deal with it.

So that you don't panic and you don't make mistakes.

When communicating with people, different postures also affect the message that the speaker wants to convey. Therefore, when speaking, use body language to convey your meaning more accurately. Gestures, eyes, expressions, etc., will not only make others more attentive to you, but also give people a very confident feeling.

When you agree with someone else's idea, be sure to say it, nod vigorously and say "yes", "yes", or look the other person in the eye and say "I agree with you", "your point of view is good", etc. When you disagree with someone, never tell them unless you have to.

In communicating with people, you can be brave enough to express your thoughts, but that doesn't mean you can say whatever you want without fear. When communicating with others, it is necessary to be in a good sense of proportion, and pay attention to the degree of speech, the occasion of speaking, and taboos. Don't talk nonsense regardless of the occasion, and don't say things that don't fit your identity and position.

Answer: Just move your "mouth" to mobilize other people's legs, which is a skill to do things by speaking. A person with high emotional intelligence will pay special attention to using polite language, maintaining the other party's face, and taking care of the wishes of others when making requests to others. Because he knows that saying beautiful words is a stepping stone to getting things done, which can make the other party inadvertently open their hearts to you and help you get things done, that is, the so-called being able to speak and do things well.

The so-called high emotional intelligence means that it can speak, and emotional intelligence and speaking are closely linked and reflected in each other. Master the speaking skills of high emotional intelligence, you will be popular everywhere, you will be able to get twice the result with half the effort, and you will be able to successfully break into the world with a beautiful word; If you speak with too low EQ, not only will you be annoying, but you will also be easy to mess up, and you will be farther and farther away from success.

Dear trouble to give a thumbs up, thank you.

Let's ask an example.

If you encounter a bad silence when answering things, you must find the right entry point, bravely open the "golden" mouth, break it, and don't let it go, which will make things worse. There are usually two basic requirements for breaking the silence: first, an in-depth analysis of the real causes of silence; Second, in the process of breaking the silence, do not give the other party a sense of oppression, only skillfully breaking the silence is the embodiment of high emotional intelligence, in order to bring the enthusiasm of language communication and feel the fun of social interaction to both parties.

1. When you say no, try to blame yourself and put the blame on yourself.

Do you often encounter such a situation: others ask you to do something, you don't want to do it in your heart, you want to reject the other party, but you are afraid that you will offend the other party by refusing to open your mouth?

As long as you put the responsibility on your own head when you refuse, you will pass the test smoothly Can you help me send this sample to xx customer? Ah, look how slow I am! The leader asked me to send the report in the morning, and I haven't finished it yet!

I'm going to die! I'll wait until I get through this! I'm slow enough!

Although I have suffered a little grievance, but the other party has a step down, it is still very cost-effective 2. Use more questions when chatting.

The possibilities are endless.

There are two types of questions: closed-ended questions and open-ended questions.

Use less closed-ended questions and more open-ended questions.

1) Closed-ended questions are true or false.

Have you ever watched xx movies? 」

If the other party hasn't seen it, it's awkward

2) Open-ended questions are quiz questions.

What kind of fruit do you like to eat? 」

3. Be mysterious and give others space to use their imagination.

There is a saying that "distance produces beauty."

Don't make yourself an X-ray, tell the other person about your situation, how can you give others a chance to get to know you again?

You are only most attractive when the other person is curious about you.

The imaginary you of others must be richer and more interesting than the real you

1. Use me less and use you more when chatting. Don't talk about yourself, but find out what others need.

2. When making comments, affirm first and then make suggestions. Change what I think you're wrong to I think it's better. For example, when you notice that something is wrong with the other person, you can say:

Just. I agree with that, but there's another aspect, I think. Isn't that okay?

3. When others praise you, you can also find the advantages of the other party and praise them back. For example, others compliment you: "You are so beautiful today." You can answer, "You have such a good eye, and you look good!" ”

4. When others ask for you, we can express our stance + provide methods + leave room for ourselves. For example: "I can try to do this, I think it can be done." I will try my best to do this, but I don't know if it will work out or not, I will do my best.

5. Create a pleasant atmosphere, don't let the topic talk about it, but create it. Care more about others and find more details to magnify. For example, the other party says:

6. Use more empathy, learn to listen, and talk less about big truths. No one wants to listen to the big truths, they prefer to hear if you really understand their needs. Sometimes a friend complains about his family, but you are ** saying how happy you are, or you are in a hurry to give him ideas, in fact, others do not need so much advice, pay attention to his emotions first, and then propose solutions.

7. When things don't go the way you expected, don't blame others. Think about how to solve the problem, and then you can tell him that we can solve it together.

8. Understand what the other person needs before speaking, and don't always impose your own views and ideas on the other party.

9. To praise others, you can use the "impression gap method", for example, I thought that your skill must be how it is, but you can completely pass yourself. It's so surprising that you're amazing.

10. Express gratitude to others and implement it. What event + how you felt + why you want to express gratitude + what you learned and what you gained.

1. See people and talk about people, and talk about ghostsWhen we talk to people, we must judge the personality of the other person, and if the other person likes to be tactful, he will speak fluently; If the other party likes to be straightforward, he will say straightforward things; The other party advocates learning, so he speaks profound words; The other party likes to talk about trivial matters, so he will say something shallow. If the way you speak matches the personality of the other person, then you will naturally be able to hit it off with each other.

2. Repeat the other person's vocabularyWhen you are talking, you can immediately use a term, slang or colloquial phrase that the other person has just said, which will make the other person feel very familiar. Especially for some terms or slang, using the words spoken by the other person can show great support and affirmation for the other person.

3. Recognize the other person's sensory wordsEveryone has a preference for the vocabulary they use. Different types of people are used to using different sensory words, and you should pay more attention to their preferences when listening to the other person. Once you've discovered the other person's sensory preferences, you can consciously use the types of words they are used to when you speak.

4. Imitate the other person's idiomatic expressions

Speaking skills for high emotional intelligence are as follows:

1. When you see the right person, you should say dialogue, and learn to be cautious in your words and deeds

Talking to different people is like watching the food and eating.

Talking to the teacher is like talking to your parents, talking to the boss is like talking to your wife, and it is easy to walk around without eating.

Whether you're just chatting, comforting, or arguing, it's important to distinguish the occasion.

2. Communication is mutual, don't always say it yourself

Talking and chatting is a mutual process, a person's stand-up comedy, you put the other person **?

The easiest way is to say less "I" and let the other person sit in the main seat, and many people will feel comfortable talking to you.

3. Don't easily interrupt others' speech, this is a kind of politeness

Keeping up with the previous paragraph is simply a complication, this kind of person is self-righteous, and before others finish speaking, they start to analyze blindly, and finally prescribe medicine and pour chicken soup. Waiting for someone to finish speaking is a basic quality, and when you think you understand what others are saying, many times it ends in misunderstanding.

4. Don't casually deny the achievements of others, encouragement is always better than ridicule

When others tell you about their best things, you say what's so great about it, xx is much better than what you do.

A sentence or two seemingly innocuous poisonous tongue blurts out, you think it's humorous, but others think it's awkward.

5. Be attentive to communicate with others, not absent-minded

The worst person to talk to is that you don't even remember what the other party said, and you don't even remember the name of the other person after talking for a long time.

6. Arguments, things are not about people, everyone is still good friends

When encountering arguments, all the content is only for the things discussed at the moment, and don't elevate it to the issue of personality and character at every turn, in fact, everyone is similar.

7. Don't say anything about it, stay a line, and see each other in the future

You don't have to tell the truth all the time, which is also a kind of high emotional intelligence.

8. Communicate with people must be sincere, if you don't understand, you don't understand, don't pretend to understand

No one is born to speak, and those who speak just seek comfort from each other and know each other in their hearts.

If someone gives you words, you can't catch it, and it doesn't matter if you can't go on chatting, at least it will make people think that you are very sincere, not pretentious, and very comfortable chatting.

Summary. When the atmosphere is awkward, the best way to save the day is to make a joke on yourself.

When the atmosphere is awkward, the best way to save the day is to make a joke on yourself.

During the conversation, nod your head and make eye contact with the other person to show your approval and listen patiently.

When stating a problem, try to be humble as possible, proud people will not be popular, and people who like to brag are even more annoying, which will make your words less effective.

Talk less and talk more about you when chatting.

Have a good self-control and self-management of the self.

It's okay to be outspoken, but don't be open-mouthed so as not to make people think badly of you.

It can be humorous at the right time, especially when the atmosphere is awkward, but the scale of humor should be mastered.

The most important thing is to make the other person feel respected, affirmed and happy.