Can t use the mobile app crash?

Reasons for the flashback of the mobile phone software and corresponding treatment methods:

1. Too much cache garbage.

Usually in the process of using the software, some junk files will be generated, and if you do not clean it up for a long time, the phone will become more and more stuck, and there will also be flashbacks.

Go to Settings Apps - All - Find the app in question and clear the data or cache. (Note: Clearing data will erase the app's personal settings, account information, etc.) )

2. There are too many running programs.

If you don't set it up, a lot of software will run on its own, and too many background programs on your phone will cause you to run out of memory, which will cause the app to crash. If there is a software crash, you can clean up the memory before trying again.

3. Mobile phone antivirus software.

Some mobile phone software is malicious**, will be blocked by anti-virus software and can not enter normally, should be through the green ** platform or use the software store to ** games with a high security factor.

Note: All three of the above causes can now be easily solved by cleaning up with security software. But you need to be careful when deleting some large files. )

4. Application version issues.

If the version of the application is low, the application software will be incompatible and cause a crash. If the version is too old, you can update to the new version.

For example, if there is a flashback in the new version, the application version is still being debugged, so there is no need to worry, and it will be fixed soon.

5. Internet speed problems.

Some software requires a stable network, using a 2G 3G network, which causes a greater possibility of flashback, so it is recommended to play in the case of WiFi.

6. The system is not compatible.

Some software has certain requirements for the version, if the system version is too low, the software cannot be supported, so it will crash.

7. The resolution is not compatible.

Some software has certain requirements for the resolution of the mobile phone, if the resolution of the mobile phone is not compatible, some software is prone to flashbacks or other errors.

We recommend that you follow the steps below to see what caused it and resolve it:

1. Too much program cache: in the mobile phone settings - application - all - find the program that stops running - clean up the data; (Most mobile phones can be solved by this method).

2. The memory of the mobile phone is too low: the system has many running programs, the memory is insufficient, in Settings - Application - Running, close other background running programs.

3. The installation position is incorrect: enter the settings - storage - preferred installation location - determined by the system and change the storage position.

4. The program is incompatible: It is recommended to uninstall and reinstall the program or uninstall some programs that are incompatible with the system.

5. Problems with the program itself: Some programs have problems with themselves, such as problems with Tencent components in the early stage, resulting in a prompt that Tencent games stop running. (This situation can be concluded by comparing several machines of different brands).

6. If the operation still stops after excluding the above methods, it is recommended to restore the factory settings or reflash the firmware.

If the app version is too low, it will be incompatible with the mobile phone system, and if the mobile phone system version is too low, it will not be able to meet the running requirements of the app, and there will be a flashback.

Reason 2: Poisoning of mobile phones.

Mobile phone application software installed from unknown channels** may carry malicious **, resulting in mobile phone poisoning or interception by anti-virus software.

Reason 3: Software conflicts.

There are too many software installed on the mobile phone, because of the different degrees of optimization, it is easy to have conflicts and crashes, especially if there are too many software of the same type, it is more likely to occur this phenomenon.

Reason 4: Missing packets.

This is mainly for gaming apps, many of which can also cause crashes due to lack of data packets.

This mainly exists on Android phones, and the Android system will produce more cache files, and when the load of the phone is exceeded, there will be a flashback.

Solution: Regularly clean up and accelerate the mobile phone through the mobile phone manager that comes with the mobile phone, especially for WeChat, QQ and other applications that occupy a large amount of memory. Or go directly to [Settings] - [Application Management] - [All], find the application that has the problem, and clear the cache or data.

Reason 6: There are too many programs running in the background of your phone.

Many times we return to the desktop after using an app, so that the program is still running in the background, and when there are too many open apps, it is likely to cause a crash.

Solution: When you don't use a program, you want to really quit instead of returning to the desktop, the iPhone directly presses the home button twice, and swipes up to close the app. Android: Click the button on the right to clean it up directly.

Reason 7: The mobile antivirus software mistakenly determines the interception.

Third-party applications are malicious** and will be blocked by anti-virus software, resulting in crashes; In addition, mobile antivirus software can sometimes misjudge the app, causing it to run abnormally.

1. The system software crashes or is unavailable.

1. Use one-click acceleration to clean up background running programs;

2. Restart your phone;

3. Try to clear the software data cache;

4. Check and update the system;

2. Third-party software crashes or is unavailable.

1. Use one-click acceleration to clean up background running programs;

2. Restart your phone;

3. Clear the software data cache;

4. Check and update the system;

5. Update, uninstall and reinstall software;

6. Uninstall third-party anti-virus and management software. For example: Tencent Butler, 360 Mobile Guard, a small number of third-party applications are malicious**, will be blocked by antivirus software and will crash; In addition, antivirus software can sometimes misjudge an application, causing it to run abnormally; At the same time, installing several anti-virus software, conflicts with each other may also cause flashbacks;

If an application crashes, it may be due to an outdated application version, application permissions not enabled, or insufficient system memory

1. Upgrade the app and system version to the latest version (the new version will improve compatibility and stability).

2) Update the system version: Go to Settings, search for Software Update or System and Update, click Check for Update, if there is a new version, please back up your data in advance (QQ, WeChat and other third-party applications need to be backed up separately) and upgrade to the latest version in time.

2. Restart the app.

3. Turn on application permissions.

Disabling certain permissions for third-party software can cause the app to crash. You can turn on permissions in Permissions Management: Go to Settings, search for Permissions, find the app that needs to be set, and turn on the relevant permissions.

4. Clear the app data.

Insufficient system memory may cause crashes in some memory-intensive applications, so we recommend that you clear your device's storage space in a timely manner. It is recommended to ensure that at least 20% of the available memory is left.

It may be that the app cache file is abnormal, you can try to delete the app data: open Settings, search for App Management, find the specific app, and then click Store > Delete Data.

5. Uninstall and reinstall the app.

6. Restore factory settings.

Huawei Customer Service Center.

Boarding service. Repair spare parts** inquiry.

You can see the following methods:

1. Try restarting the software.

Long press the software icon on the desktop - App Info - Force Stop, or end the software in the background and then reopen the software.

2. Upgrade the system and software to the latest version.

The new version improves compatibility and stability, you can try to upgrade the system, and check the upgrade to the latest version in the app store or software.

3. Check the software compatibility.

If it is a third-party software crash, you can search for the software in the app store to check whether it is compatible with the latest version of the phone, or compare it with the same Android version of the phone. If the app store prompts incompatibility, or this problem occurs on similar mobile phones, it may be a problem with the app itself, and it is recommended to consult software customer service to find a solution.

4. Check the software permissions.

If your phone has disabled some permissions from third-party software, it may cause the software to crash. You can long press the desktop software icon - Application Information - Permissions, and open all the permissions of the software to view.

5. Clear the software data.

It may be that there is an abnormality in the app cache file, you can clear the app data attempt: long press the desktop software icon - App Information - Storage - Clear Data. Clearing the data of the software data will erase the original usage data of the software, and the data cannot be recovered after the operation.

6. Uninstall and reinstall the software.

7. Clean up the running memory and storage space.

use"One-click acceleration"Clean up background apps.

Use i Manager to clean up your phone's storage space in time, and uninstall software that is not commonly used to keep the remaining storage space at more than 20%.

The reason for the phone crash.

1. There is too much cache garbage.

Causes of mobile app crashes and common fixes.

Due to the characteristics of the Android system, if you do not clean up the junk files for a long time, the phone will become more and more stuck in use, and there will also be a flashback.

Flashback Fix Method:

Go to Settings > App Management > All, find the app that is in trouble, and clear the data and cache (Note: Clearing the data will erase the app's personal settings, account information, etc.).

The reason for the phone crash.

2. Insufficient memory.

Insufficient memory is an important reason for many program crashes.

Flashback Fix Method:

Clean up background programs regularly.

The reason for the phone crash.

3. Mobile antivirus software.

Android because the audit is relatively simple, and many third-party software is easy to implant various viruses**, flashback repair methods:

The reason for the phone crash.

Fourth, there is a problem with the application version.

This is often a problem with the application itself. Too new or too old will be incompatible with the current system.

Flashback Fix Method:

According to the system version, you can find the appropriate software version.