Dell laptop touchpad doesn t work, what s going on

Updated on number 2024-06-13
11 answers
  1. Anonymous users2024-02-11

    1.The one that comes with the purchase starts with drivers or the full name is drivers

    andutilities drive disk, find it.

    2.After powering on, press the "F12" button continuously, and the boot menu will appear, select Boot from Optical Drive (i.e.: CD *** CD-RW

    drive)

    3.After reading the disc (put the drivers of the drive disk you just found.)

    andutilities) appears to press any key to start from the optical drive, (Note: this process has a time limit, please operate as soon as possible, if you enter the Windows system again may exceed the operation time, please shut down from step 1 to start again).

    4.Select "Runthe."

    bitdell

    diagnostics", press the number "1" key, and hit enter.

    5.Sometimes you need to select 1 again to enter Dell

    32-bit detection program.

    6.Select test

    system", into 32

    Bit system detection.

    7.The diagnostics main menu will have four test options, select ".

    custom

    test" to test, which means that you can test a piece of hardware individually by double-clicking an item in the list. If the hardware passes the test, it will prompt a "pass" message; If an error occurs, please write down the error and information in detail and contact Dell Technical Support.

    8.The option to test the touchpad is "touch."

    pad".

    You can try to go to the official website to reinstall the touchpad driver first, because sometimes some software will overwrite some drivers when installing; If you still can't, you have to consider whether it is a hardware problem, and if you are in the warranty, you can contact Dell after-sales service for replacement.

  2. Anonymous users2024-02-10

    I guess you're having a problem with the driver of the touch plate.

    My advice to you, friend:

    Call ** to Dell customer service, yours is a licensed machine!!

    It's not good to be busy by yourself! Tingwei, we are not as professional as customer service! Are you right!

    Why not use the right and service to buy the machine!

    Yes, there is no customer service for the New Year. Add me:

  3. Anonymous users2024-02-09

    If the touchpad driver is still invalid after reinstalling it, it should be that the touchpad cable is loose, just find a professional to disassemble and reconnect.

  4. Anonymous users2024-02-08

    It is recommended to reinstall the touchpad driver.

  5. Anonymous users2024-02-07

    Take Dell's new Inspiron 15, win10 system as an example, the solution to the Dell notebook touchpad not responding is:

    Turn on the touchscreen.

    If it fails and doesn't respond while in use, it may be because the touch screen is accidentally turned off. Generally, press FN (function key) + F6 (different keys for different notebooks, there is a touchpad image on the button) to unlock, and some computers also have buttons to directly open and close the touchpad;

    Check the driver. You can check if it's a driver problem. If you have reinstalled the computer, you should first install the appropriate driver and then try to enable the touchpad.

    Set to enable tapping.

    Open the properties of the mouse in the control panel, you can see that there is a "device setting value" after clicking, you can see that there is a "setting value" on the interface that comes out, and an interface comes out after clicking, and you can see that there is a "touch" on the left side of the interface, and a "enable touch" will come out on the right interface, and you can click to select it.

    If you have used the above method and there is still no response, it may be a hardware problem with the touch screen, and the general touch screen will rarely break, so it is best to contact the relevant repairer after-sales service to deal with it.

    This answer applies to other models of Dell computers.

  6. Anonymous users2024-02-06

    The Dell laptop touchpad does not respond and needs to be turned on manually.

    Necessary materials: Dell Inspiron 5000, win10, system settings.

    1. Right-click the mouse in the blank space of the desktop and select [Display Settings], as shown in the following figure.

    2. Click the [Home] button in the upper left corner of the display settings, as shown in the figure below.

    3. Click the [Device] option in the home page settings interface, as shown in the figure below.

    4. Switch to the touchpad in the device settings, and select [Keep the touchpad open when connecting the mouse], as shown in the figure below.

  7. Anonymous users2024-02-05

    Hello, what should I do if the Dell laptop touchpad does not respond? Cause analysis: 1. There is a virus in the computer; 2. The laptop touchpad is faulty (such as water ingress, foreign objects inside, etc.); 3. It may be that the touchpad driver is damaged or the user accidentally uninstalls it; 4. Some notebooks can turn off the touchpad through settings, and it is possible that the notebook touchpad is turned off.

    Solution: 1. First, open the control panel in the start menu, and then select the "Mouse" item; 2. In the pop-up attribute interface, select the device setting, select any of the latter two items (static icon or live ** mark) in the touchpad icon, and click OK; 3. At this time, the icon of the touchpad will appear in the tray area in the lower right corner of the desktop, right-click on the icon, and select "Tap instead of keystroke", so that you can do it. 2. 1. Check whether the touchpad function of the notebook is locked and turned off, you can try to press the FN+F6 key combination to turn on the touchpad; 2. To detect whether the touchpad driver is normal, you can uninstall the original touchpad driver first, and try it on the official latest touchpad driver.

    3. If it still can't be solved, then the problem is likely to be the fault of the touchpad itself, such as water ingress, internal foreign objects causing damage to the touchpad, etc., in this case, it is recommended to take it for maintenance.

  8. Anonymous users2024-02-04

    1. It may be that the touchpad driver is damaged or the user accidentally uninstalls it;

    2. The laptop touchpad is turned off. Some notebooks can turn off the touchpad through settings, so if you accidentally turn off the touchpad, it will naturally cause the touchpad to malfunction;

    3. Caused by viruses in the computer;

    4. The laptop touchpad is faulty (such as water ingress, foreign objects inside, etc.);

  9. Anonymous users2024-02-03

    If it is a problem with the system driver, try to reinstall the driver or update the new version of the driver.

  10. Anonymous users2024-02-02

    Many respondents understand this question as how to solve the laptop touchpad, and people ask about the touch screen, not the board. Some of them are quite the opposite.

    My book is XPS 9300 ,Because after upgrading to Windows11,There is a problem that the touch screen fails。

    Workaround: Press the Windows key +R to open the Run dialog box.

    In the Run dialog box, type , and then click OK.

    In the Device Manager window, enter the device humanically.

    Right-click on the "HID Qualified" device with the yellow triangle exclamation mark and select Uninstall.

    In the Uninstall Device window, click Uninstall to confirm.

    Right-click on your computer in the Device Manager window, click on "Scan Detection and Hardware Changes", then enter the device humanically, and the triangular exclamation disappears, and then you try the touch screen, okay?

    This problem can't be solved with any third-party driver software, and even if you update the Dell Family Bucket app that comes with it (I deleted the Family Bucket, it takes up resources). Because it may be a problem with the coordination of the internal drivers of Microsoft's operating system, and it has little to do with whether the driver function needs to be updated.

  11. Anonymous users2024-02-01

    Summary. If the mouse can be used normally and the trackpad is not locked, it can be restored through the settings, Open the properties of the mouse in the control panel, you can see that there is a "device setting" after clicking, you can see that there is a "setting value" on the interface that comes out, and an interface comes out after clicking, and you can see that there is a "touch" on the left side of the interface, and a "enable touch" will come out on the right interface, and you can click on it to select.

    What to do if the Dell computer touchpad doesn't respond.

    There was a reaction before, but now it's out of order, right?

    I'm sorry I don't understand, but can you elaborate on that?

    If it is in use, it will fail and not respond. This may be accidentally turned off the touch screen, generally press fn (function key) + f6 (different keys for different notebooks, there is a touchpad image on the button) to unlock, some computers also have buttons to open and close the touchpad directly, you can see if it is a problem in this regard.

    You can check whether the computer trackpad is locked or turned off, if not, it may be that the computer has a virus invasion that causes the computer to freeze, it is recommended to plug in if there is an external mouse, try to see if it can be moved.

    If the mouse can be used normally and the trackpad is not locked, it can be restored through the settings, Open the properties of the mouse in the control panel, you can see that there is a "device setting" after clicking, you can see that there is a "setting value" on the interface that comes out, and an interface comes out after clicking, and you can see that there is a "touch" on the left side of the interface, and a "enable touch" will come out on the right interface, and you can click on it to select.

    If it still doesn't work, it is recommended to go to the store for repairs.

    If it's convenient, you can also shoot ** to show me what the problem is.

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