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First understand the performance attributes of your own products**, competitors' products and company conditions, and then learn as much as you can about your customers. Then you will have something to talk about, and you will know that you will not slack off.
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The quality is the same, and the price wins. **Same, win by quality. ** And the same as quality, win by quantity.
In addition, it depends on your eloquence, your ability, and interpersonal relationships, take your time and have more experience.
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Treat customers with sincerity and equality.
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With a problem-solving attitude, you have the shortest time to gain the trust of the other party and show your ability to make a reputation!
Communication skills with customers:
Tip 1: Focus on becoming a professional.
Tip 2: Start with sales and scattering strategies.
Tip 3: Find out why customers aren't interested.
Tip 4: Focus on the most potential customers.
Tip 5: Pave the way for future sales activities.
Tip 6: Inspire customers to think.
Tip 7: Take the initiative to explore customer needs.
Tip 8: Communicate the benefits to your customers.
Tip 9: Establish a friendly relationship.
Tip 10: Be clear about what you want your customers to do.
Tip 11: Make sure the customer understands everything you say.
Tip 12: Earn trust through facts.
Tip 13: Deal with possible problems in advance.
Tip 14: Overcome the obstacles that prevent customers from buying.
Tip 16: Conduct sales tracking to promote customer purchases.
Tip 17: Help customers solve the problem of prioritization of to-do matters.
Tip 18: Guide customers to make purchase decisions.
Tip 19: Communicate directly or indirectly with the purchasing decision-maker.
Tip 20: Help customers shop smartly.
Skill 21: Strive to satisfy customers before and after sales.
Skill 22: Guide customers to negotiate prices.
Tip 23: Integrate your sales behavior.
Tip 24: Pin Punch Judgment and Advice from Sales Experts.
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Here's how to tactfully ask for money from a customer:
1. Say that the company's finance, the manager, the boss or the boss give themselves a lot of overwhelming hunger, the finance always asks again, and the boss (boss) asks every day (try not to say the boss, it is best to use the company's system to bet on the other party, so that the other party is not good to refuse with reasons).
2. The company's system is that the company does not collect the payment on time to deduct the commission and return the group's silver, and there is no commission for more than how long, and even the job cannot be saved. But not in a pleading tone.
3. Reiterate the importance of the implementation of contract terms, which is always the case, and it is difficult to ensure that the delivery can be made on time or the quality of service in the future. This depends on the time of the arrears to decide whether to say or not, otherwise there is no way out.
4. The tone should be confident and powerful, but the other party should feel that they can accept the discussion. To put it simply, it is neither humble nor arrogant.
Of course, don't have to account for it every time, do it:
2. For customers who are often in arrears, they should remind the other party to increase prices or interrupt cooperation. Such a customer is not a high-quality customer, no matter if you don't cooperate, your peers may not be willing to cooperate, and the other party will find you again sooner or later.
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Answer: Open a store, open a dream, start a struggle, start a business, I wish you a smooth start a business, twice the result with half the effort, business prosperity and prosperity, happiness and prosperity, prosperity and wealth increase every day.
You can send it to your friends like this.
The way to succeed in the career is very ingenious, and the direction of the goal is good; Irritability should be thrown away, and troublesome things should be solved; Respect leaders inside and out, unity between colleagues is the most important; The work should be completed as soon as possible, and I wish you a high career step by step.
This is also a kiss.
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Don't talk about business because you talk about business, talk about it with your heart, don't be so official. It's like treating your friends, your good friends, and your customers. The main thing is to show your sincerity and integrity (which is always the case when it comes to big things).
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Elon Musk, the head of Tesla, went to talk to a banker about a plan, and he needed to get an investment from the banker, and he said he was going to take a sum of money to start a private era of space delivery, and the Yang family was listening to him, and suddenly Elon Musk made an excuse and left the scene, and the plan was only half introduced, and it was terminated.
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Introduce yourself, discover the other person's preferences through conversation and behavior, talk about something other than business to their liking, make friends first, and then do business.
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1.To understand the market, make a move when it's time to make a move. When someone comes to you, you have to take it, and sometimes the business also has to talk about fate. Some unpopular goods have passed through this village, and there is no such shop. If you don't make a move, you will have to wait for a certain amount of time, which may affect your turnover.
2.The supply of goods should be sufficient, and the goods should be prepared, and the guests will not be disappointed because there is no goods. If a guest doesn't buy the goods a few times, he may not come in the future.
3.Be honest and trustworthy, and don't sell fake goods. It is necessary to explain the specifications and quality of the goods to the customer. Be enthusiastic and generous, let the benefits to the customer, and don't care. Any guest hates a short pound or two.
4.If you're an exclusive breed and it's a new one, it's time for you to make a big profit. You might just make a fortune out of it!
You must sell **, preferably as high as the "moon", and you yourself will laugh with tears in your eyes. This is the opportunity of your life to make a fortune. A person's life is once and twice.
That's what we call "opportunity"! 5.Ask to buy but not to sell.
It is required to purchase good goods, cheap goods, work the purchase, and find resources in the place of origin. Don't force you to sell goods, as long as your goods are on the right road, customers will come to your door.
6.If you want to enter the industry, it is best to choose a popular place. The shop should be neat and clean, and the best-selling products should be placed in a conspicuous place. Familiarize yourself with the products in the store. Prevent deterioration and damage to the product.
7.Be vigilant when dealing with people and don't trust people too much. A friend in the business is only a friend in a buying and selling relationship, and once the buying and selling relationship ends, the affection of this kind of friend will also be weak.
You don't expect him to help you much, you can earn his money, you can earn it, you don't want to hurt people. A writer once said that if a politician has a group of followers, a businessman manager (failed), there will not be many people who follow the blind liquid. The winner is the king, and the loser is Kou, and the shopping mall grinds the royal things like a battlefield.
8.Before understanding the other party, don't go out on credit, so as not to receive the payment for the goods. Although the business has not been completed for the time being, you should not regret it, your goods are still there, and you can still sell them to others. 100 customers in department stores.
9.When talking about business, don't let the customer feel that you want to sell something to him, and then he will drop your price. You should sum up a set of tricks, and the words you express are "my things are best-selling, you don't want to be right, I just leave things to others, lest others say that I am not keeping my promises".
But don't say it outright, and make it feel like you're lying. Guests will buy your goods immediately because of their rebellious mentality.
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1. One of the rules that must be skillfully discussed to solve the business: get ready, and then go into battle!
2. The second rule that must be skillfully discussed to solve the business: ponder several sets of lethal solutions!
3. The third rule that must be skillfully discussed to solve the business: rely on the "clues" of the other party with sharp eyes!
4. The fourth rule that must be skillfully discussed to solve the business: skillfully catch the "problem ball" thrown by the other party!
5. The fifth rule that must be skillfully discussed to solve the business: learn to "cannibalize" the advantages of the opponent!
3 ways to put pressure on your opponents:
a) Constant and clear competition when entering into transactions.
b) Frequently resist or oppose the other party, and continuously cause opposition and dissatisfaction from the other party.
c) Weaken the position of the other party. In order to achieve this, you have to be cautious and manipulate the other side. If you can have an advantage, things will be better.
6. The sixth rule that must be skillfully negotiated to solve the business: will put pressure on the opponent!
7. The seventh rule that must be skillfully negotiated to solve the business: raise the value and hang the other party's appetite!
8. The eighth rule that must be skillfully negotiated to solve the business: let the other party smell a little sweetness!
How to make the other person feel that they have benefited a lot:
a) Put the interests in the clear place and leave the benefits to the other party.
b) From the other person's point of view. In the process of talking about business, we should put ourselves in the other party's shoes, stand in the other party's point of view, talk about some problems realistically and groundedly, so that the other party has a cordial feeling, during which the business personnel can also combine the interests of the other party with the interests of the other party, and seek a view that is acceptable to both parties.
c) Gain the trust of others.
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Unless the relationship is very iron, the big boss won't take the time to talk to you about so many things as a yellow-haired boy. So in addition to spending a few minutes doing general greetings and sycophants, you have to get straight to the point. Let me briefly talk about the process:
1. What do you think private bosses are most concerned about?
2. Do you think private bosses are interested in reducing costs and improving efficiency?
3. What do private bosses need to improve in terms of reducing costs and improving efficiency?
4. If this aspect is not improved, what will be the impact?
5. Why are you trying to solve this problem?
6. If there is a product that can solve the current problem, are you interested?
7. Use FAB to summarize benefits.
8. Provide solutions.
You also have skills to talk about management philosophy, values, outlook on life, and culture.
1. Repetition. Say what others say in your own words. For example, Mr. Li, you just talked about two questions, 1... 2γγγIs that so?
2. Praise the details. Mr. Li, I found that the tie you wear and your shirt match very well, and I know at a glance that you are a man with good taste, I want to ask Mr. Li, what did you buy this tie from?
3. Pat yourself on the back.
4. Affirm and agree.
Mr. Li, what you said is very reasonable, and I think so too.
Zhang Gong, if it were me, I would definitely feel the same way as you.
5. Borrowing scenery to make love. If you see what awards, isos, relevant books, etc., the other party has, you can use the topic to play:
Mr. Zhang, no wonder your business is so good, it is inseparable from your usual love of reading, you see that your bookshelves are full of four libraries.
6. Reach a consensus on concepts and seek common ground while reserving differences.
Wait a minute. There are a lot of these life skills, and you can't be a teacher in twenty or thirty years, so you can accumulate them yourself.
Hand hit, choose me.
Dear, there are three suggestions:
1. Carefully do a comprehensive analysis of yourself, including personality analysis (type 9 personality), career aptitude test, aptitude test and development environment analysis, in order to clarify your real situation and the real environment in which you are located. >>>More
First of all, you should have a correct mentality and take the initiative to integrate into the group. >>>More
Learn to change roles and try to think from the perspective of others, and you can slowly build good interpersonal relationships. For example, to learn to save face, that is, to know how to respect people, and you want to be respected. Don't talk about other people's rights and wrongs, and you don't want others to pay attention to you, right? >>>More
Keep a normal heart, do what you should do and want to do with your heart, and treat everyone around you with sincerity. >>>More
If you want to improve your eloquence, you must read more, accumulate vocabulary often, and read more "Hundred Lectures" of **10 is very good for yourself. >>>More