The mobile phone is connected to wifi and can t get on the Internet

If you are using a Huawei phone, you can perform the following steps:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2. If you are using a public network:

1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

2.Please check if you need to log in through a browser** to register before you can access the Internet.

3. If individual applications are not available online:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

There are many reasons why the mobile phone can not access the Internet, first check whether the mobile phone card is in arrears, if not, check whether it is a problem with the mobile phone settings, eliminate the above problems or not, you can only take the mobile phone to the repair shop to check.

Why does the mobile phone show that it is connected to WiFi, but it can't connect to the Internet?

The wifi itself is a problem, maybe the wifi is not connected normally, resulting in the inability to access the Internet.

Not every product that matches the IEEE applies for Wi-Fi Alliance certification, and a product that lacks Wi-Fi certification does not necessarily mean that it is not compatible with Wi-Fi devices.

IEEE devices are installed in many products on the market, such as personal computers, game consoles, *****, smartphones, tablets, printers, laptops, and other peripherals that can be used to access the Internet wirelessly.

Wireless network in the category of wireless LAN refers to the "wireless compatibility certification", which is essentially a commercial certification, but also a wireless networking technology, which used to connect to a computer through a network cable, while Wi-Fi is connected to the network through radio waves.

The common one is a wireless router, so the effective range of the radio wave coverage of this wireless router can be connected to the Internet by Wi-Fi connection, if the wireless router is connected to an ADSL line or other Internet lines, it is also called a hot spot.

1. Check the router settings.

Step 1: Open the browser of the computer connected to the current wireless router, enter part of the router in the address bar, check the bottom label of the router to know), log in to the web configuration interface of the current router, and the username and password are admin by default.

Step 2: Under the network settings of the router, first find the WAN port setting option of the router. Setting the "type" correctly here is the crux of the matter.

There are two commonly used types: PPPoE and DHCP. Choose this according to your own situation.

If it is a home ADSL dial-up Internet access, choose PPPoE; If there is a direct network interface available, such as cell broadband or hotel, choose DHCP.

Step 3: If it is DHCP, there is no need to make other settings, and the router will automatically obtain the corresponding network settings. If you choose PPPoE, you need to fill in the correct username and password, which are provided by network service providers, such as China Telecom, and if you forget your password, you can call 10000 for manual consultation.

Step 4: Next, check the LAN port settings of the router. The settings of different brands are actually similar, the most important thing is to turn on the DHCP function, so as to ensure that the router can assign an IP address to the device when it is connected to the LAN port or connected to WiFi, and the IP address range assigned by DHCP should be in the same network segment as the IP address of the router, for example.

Step 5: Finally, check the security settings of your router. Check whether you have enabled some security policies that restrict MAC or IP address connections, or the corresponding rate limiting policy, and if so, turn them off, otherwise only devices with specific MAC or IP addresses can connect.

2. Check your phone settings.

Step 1: Open your phone's settings, select "Wi-Fi", and then, when you see the wifi signal that you are currently connected to, click on the small blue circle arrow on the far right.

Step 2: Click "Ignore this network". Then, the wifi connection of the mobile phone will be disconnected, so that the mobile phone will not automatically connect when you click to connect to the signal source again, but will re-enter the connected wifi password, that is, the mobile phone will re-identify the network once, so that you can achieve the effect of emptying the original network configuration.

Step 3: If you want to clear it more thoroughly, you can open Settings ---General --- Restore and select "Reset Network Settings". In this way, the device will restart, and after the restart, all previously connected networks will not be saved, but will be recognized as a new network, and the wifi password will be entered to connect.

If you touch it.

There may be one without the internet.

Hello, wifi signal regardless of whether there is a network mobile phone and other equipment can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time, the user can call the operator's customer service to report the fault processing, after the fault report, there will be staff to come to the door to troubleshoot.

If the broadband modem can be connected to the network normally, then it is a problem with the router, and you can check whether the network cable is connected correctly. If the network cable between the broadband modem and the router is normal, you can restore the router to its factory value, and then reset the router parameters to see if it can be restored to normal

2. Then open the browser and enter the management address and login password of the router.

3. After logging in to the background, click the setup wizard, and then fill in the corresponding parameters according to the wizard instructions.

<>6. After the wireless setting is completed, click Save, and then restart the router to use it normally.

Why does the mobile phone show that it is connected to WiFi, but it can't connect to the Internet?

1. Check your phone's settings.

Go to Settings --WLAN and check if the wifi has been successfully connected.

Go to Settings - Other Networks & Connections - Private DNS to see if Private DNS is set, if so, it is recommended to set Private DNS to off and try again.

2. Check WiFi

Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.

3. Check the network permissions.

Please go to iButler - Traffic Management Traffic Monitoring - Network Management - WLAN - Turn on the software networking permission.

4. Check the environmental causes.

If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.

5. Reset the network settings.

Make a backup of wifi and other data, go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings, and then use it to view.

Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.

6. Reset all settings (do this when you can't see the reset network settings menu).

Note: This action will not delete the software or files, only reset all the settings; For data security, you can back up important data before operation.

7. Service center testing.

If the above methods do not solve the problem, please back up your mobile phone data in advance, and bring your mobile phone and purchase voucher to vivo customer service center for testing. (Customer service center address: enter vivo official website vivo**app--my--service outlets, after-sales outlets--select provinces and cities to query the address of the customer service center).

Have you ever encountered such a situation, the mobile phone and computer are displayed to connect to wifi, but it is not possible to access the network, and it is not a problem once or twice. What is the reason for this, and how to deal with it?

1. The router is not connected to the Internet.

In this case, there are generally a few possibilities.

1.Your Internet access (broadband code) password is wrong.

2.The WAN port is not properly connected.

The above 2 situations directly lead to the wifi you are connected to, and the knowledge router's own intranet, so it is normal that you can't get on the network.

Solution: Log in to the router management background to check whether the broadband password is logged in normally. Check whether the network cable of the WNN port is connected properly.

Second, the router has set up a whitelist.

Almost all routers on the market today have a Mac whitelist feature. After this function is enabled, you can bind the router to the MAC address of a computer, mobile phone, tablet, and other devices to complete one-to-one authorized access. Unbound devices cannot access the network even if they have a wifi code.

Others don't want to rub the net casually! At this time, someone else has your wifi code, and what if it's connected, it can't be on anyway. Specialized anti-rubbing nets.

3. The router is connected to too many wireless devices.

Some older routers only need one frequency band. This band typically allows you to connect up to 13 devices. If you have two or three laptops, three or four mobile phones at home, plus iPads, TV boxes, smart watches or something, thirteen will be over!

At this time, if you still have a group of friends at home, and then want to turn on your wifi, then you are ashamed, and it is recommended that they turn on 4G.

Very simple! Change! Now the routers are all dual-band! It's two channels and 5G, and it's enough for you to live in a courtyard! It's less than 200 yuan for another one.

Fourth, the router is not set to actively assign IPs

The router does not enable the DHCP service (it will not actively assign an IP if it is not started), and usually the computers and mobile phones at home are actively obtained by default.

Solution: Log in to the router background, start the DHCP service, and then restart the router.

The above four are the most common situations and solutions that connect to wifi but cannot access the network, which can deal with more than 90% of the problems.

It is recommended to preserve it for later reference.

There may be several reasons why your phone can't connect to wifi:

1.Wrong wifi password: Please confirm that the wifi password entered is correct.

2.Router failure: Please check if the router is working properly, you may need to restart the router.

5.Network speed problems: When connecting to WiFi, it may be affected by the quality and speed of the WiFi network, and if the network speed is too slow, there will also be a situation where you cannot connect to the Internet.

6.Phone system issues: If you have a system problem with your phone, it may not be able to connect to the WiFi network. You can try restarting your phone or clearing your phone's cache to fix the problem.

If your mobile phone cannot connect to the WiFi network or cannot access the Internet, please rule out the above reasons first, you can try to reconnect or try to change the router to connect to other WiFi networks for testing. If the problem persists, we recommend that you contact your network operator or mobile phone manufacturer.

The reason for the wifi network itself

If there is a problem with the wifi itself or the broadband is in arrears, the wifi will not be connected normally, and the broadband Internet service will be terminated by the operator, resulting in the phenomenon that the mobile phone cannot access the Internet normally after connecting to the wifi.

Solution: You can let the people around you open a hotspot, you use your mobile phone to connect to try, if you can use, then it means that there is a problem with the wifi at home, you can call the number of the local network operator, confirm whether you are in arrears and recharge, generally in five minutes after paying off the fee can resume Internet service.

Second: the reason for the router

If there is a problem with the network cable connection, it will also cause the code cavity Wi-Fi to fail to connect normally. For example, a node in the optical fiber is faulty or the power is lost, resulting in the signal not coming through. Or there is a problem with the router, which may be overheated or damaged, resulting in signal transmission problems.

Solution: Unplug the network cable, reconnect the router, and restart the router. If it still doesn't work, restore the router to factory settings, then dial the backup number again, and re-set the wifi according to the setup wizard.

Third: mobile phone reasons

In addition to the broadband and router, the speed of WiFi is also related to the connected device itself. Some mobile phones are bumped or dropped during use, and the wireless signal receiver of the device is damaged or deteriorated, which will affect the network speed and may not be able to access the Internet.

Solution: You can use your mobile phone to connect to other wifi first, and see if it can be used. If the mobile phone shows "connected (not online)" after connecting to every wifi, then it is likely that the mobile phone has a problem with envy, in this case, the mobile phone should be sent to the designated special repair point for repair as soon as possible.

Fourth: other reasons

The device cannot use the network after connecting to the wifi, which may be caused by the router password being cracked and the wifi being rubbed into the network. Multiple devices connected to the same wifi will slow down the network speed and affect network usage.

Solution: If the router is your own home, reset the password and encryption type of the router, forget all the information of this wifi on your phone, and then reconnect it.