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Management scientist Zhu Zerong's definition of management work: management work is divided into professional management work and temporary management work.
Career management: On behalf of an enterprise or organization, specializing in the design, organization, and control of a certain management process to achieve the best results.
1. Pay attention to the identity and role positioning of "representative", when a person is arranged or authorized to implement management, his identity represents the enterprise or organization.
2. In fact, everyone is engaged in management work anytime and anywhere, professionally or temporarily dealing with various management activities. For example, a first-class marketer needs to sort out the customer list, and the process of sorting out is to effectively manage customer resources; A clothing store manager prepares for the opening, and he is also managing the process.
3. In order to make the organization operate effectively, we must pay attention to the control and continuous improvement of the management process, and the role of management design is to make those chaotic processes clear, concise and standardized, greatly reduce the cost of ineffective labor, and make management automated; The role of the management organization is to coordinate and communicate, convey the spirit of "doing business" of the enterprise, so that everyone and every resource involved in the management can achieve the best state; Management control is to check and correct the management design, so that all links are closely aligned and seamless, and supervise and guide the realization of the best results.
4. People engaged in management work are not necessarily leaders, but engaged in specific management operations, such as a production coordinator, whose job is to coordinate the work collaboration between teams and teams, workshops and workshops in production, and provide corresponding support services, which will directly restrict the production beat.
He shoulders this special managerial role. And a customer service staff, to the customer to explain the product, the answer to the question, the delivery of the company's service reputation, as well as the collection of customer opinions and suggestions, this is an important communication link, although she did not serve as a leader, but her identity is on behalf of the enterprise, the implementation of communication management for customers and future customers, so she is engaged in, is also management work, must be included in how to better implement management for management learning, management awareness training.
5. For example, arrange a holiday party, carry out a teaching activity, or arrange a TV interview program, in the course of these activities, some people will be temporarily authorized to manage the work, this temporary work, in any enterprise, organization may occur at any time, but the operation of these management activities is often related to the overall operation quality of the enterprise and organization, for the temporary management work, it must also be carried out in a scientific and rigorous way.
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Management Lecture 6: What kind of work is considered management.
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The main content of management work:
1. Planning: including making plans, issuing instructions, making resolutions, making arrangements, etc.
2. Organization: Put the plans and decisions that have been determined into practice. Organizational activities also include the establishment, adjustment and effective use of institutions, the selection and deployment of personnel, training and assessment.
3. Coordination: Through policies, laws and regulations and various specific measures, continuously improve and adjust the various relationships between organizations, personnel and activities. Make the division of labor clear, closely coordinated, and consistent, so as to jointly achieve the predetermined goals.
4. Control: that is, the function of supervision and inspection. It can be controlled through the analysis of statistics and real-time information, such as personnel, organization, finance, etc.
The essence of management work is:
Decision-making is the essence of management work. Decision-making is the process by which an organization or individual selects or adjusts the direction, content and method of relevant activities in a certain period of time in the future in order to achieve a certain purpose. Simply put, decision-making is decision-making, decision-making, and choice.
Decision-making is the core issue of the plan, and only by making scientific decisions on the elements of the plan, such as the objectives and implementation methods, can a scientific and reasonable plan be formulated. As a body of knowledge, management is a synthesis of management ideas, management principles, management skills and methods. With the development of management practice, management science has been continuously enriched and has become a guide to guide people to carry out various management activities and effectively achieve management goals.
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Management is the process of organizing the activities of others through the implementation of planning, organizing, leading, controlling and other functions in a specific environment, so as to make full use of resources and organize the process of activities for the purpose of the organization. This definition has the following implications:
1) Management is an important part of organizational behavior. As a system of behavior, the internal behavior of an organization includes general coordination behavior, that is, management behavior, in addition to the operational behavior that is mainly engaged in specific operational activities. Without management, it is impossible to decompose, synthesize, and coordinate various operational behaviors.
Of course, without organizational or coordinated behavior, management ceases to exist.
2) The essence of management is coordination. Management adapts to the needs of coordination, and produces different management effects due to different levels of coordination. Any economic activity is a combination of various factors and resources, and different combinations and conditions will produce different results.
Only effective management can integrate various resources and achieve the best combination of resources.
3) The purpose of management is to achieve organizational goals. Any management activity must revolve around the achievement of organizational goals, which are achieved through the implementation of interrelated management functions such as planning, organizing, leading, and controlling. Any organization is to achieve a certain goal and the formation of people and technology system arrangement, any management activities are carried out around the organizational goals, in the management process of the implementation of planning, organization, leadership, control and other functions, all reflect the management has a certain purpose, is a conscious, by the purpose of the activity process.
4) Management activities are carried out in a certain environment. Management is always in the ever-changing internal and external environment, whether it can adapt to the changes in the environment, assess the situation, and be flexible and adaptable is an important factor that determines the success or failure of management.
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Management refers to the process of integrating the resources of the organization and achieving the set goals of the organization through the implementation of planning, organization, leadership, control and other functions in a specific environment.
The connotation of management:
1. Management is a conscious, purposeful activity that serves and is subordinated to organizational goals.
2. Management is a continuous process of activities, and the process of achieving organizational goals is the process in which managers perform functions such as planning, organization, leadership, and control. Since these functions are interrelated, the management process is reflected as a continuous process of activities.
3. Management activities are carried out in a certain environment, under the condition of openness, any organization is in an ever-changing environment, and the complex environment has become an important factor in determining the survival and development of the organization.
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1.Management is a series of activities, behaviors, processes, roles, states, etc., implemented by the subject to the object in order to achieve a certain goal.
2.Management is organically composed of four elements: the subject of management, that is, the manager, the object of management, the element or object of management, the function or means, methods, behaviors, etc., and the goal of management.
3.Management is the presentation of subjective views to objective ones. Management is subjective and objective, and reason is presented, such as activities, behaviors, processes, effects, states, and so on. Management is leading or participating in it, and reason is in governance, that is, seeking the law of governance.
4.Management is born because of people, and there is no such thing as management before human beings.
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Management is not only a science, but also an art, is the combination of science and art, we must not only pay attention to science, according to the law, but also in practice to emphasize artistry, is an important feature of management.
Scientific: No matter what the nature of management must follow various objective laws. That's the scientific side of it.
Artistry: In management practice, we must deal with problems according to the specific situation and "adapt". This is the artistry of management, and the level of artistry directly affects the effect of management.
Especially for the management of people, it is necessary to pay more attention to the artistry of rock cultivation. For example, a supervisor kindly and enlighteningly points out the mistakes made by his subordinates and asks them to correct them. It should be said that it is better than criticizing his subordinates with a sarcastic taste in front of the public, and letting Chi Weiqi correct his mistakes.
However, the ultimate object of management is still people, and if the physical and psychological characteristics of people themselves are not respected, the effect is not as effective as imagined.
For example, parents remind their children to get up at 6:30 in the morning, if they just push the door open violently and stiffly, and say loudly, "Get up, get up, don't be late", the first few times the child may get up as ordered, and over time will inevitably get bored with this boring management behavior, and even resist this behavior.
If you use a different ** to wake up the child every day, then the child will be excited every day to think, what will be today**, so that the resistance will be transferred to curiosity, and at the same time bring happiness to the managed while completing the management goal.
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The concept of management:
1. Management refers to the process of efficiently achieving organizational goals through planning, organization, leadership, control and innovation, combined with the six elements of human, material, financial, information, environment and time.
2. Management is an activity process composed of functions such as planning, organizing, commanding, coordinating and controlling.
3. Management in a broad sense refers to the application of scientific means to arrange and organize social activities and make them carry out in an orderly manner. Its English counterpart is administration, or regulation. Management in the narrow sense refers to a series of activities of planning, organizing, coordinating, controlling and making decisions to ensure all the business activities of a unit.
Basic characteristics of management:
1. The duality of management: the production process includes the production of material materials and the reproduction of production relations, so there is a duality in the management of the production process: the natural attributes linked to the productive forces and the social attributes linked to the production relations.
2. The scientific and artistic nature of management: management is a knowledge system composed of a series of concepts, principles, principles and methods, which reflects the scientific nature of management activities. Artistry is to emphasize the practicality of management, without practice, there is no art.
3. The universality and purpose of management: management is universal in various activities, which determines the universality of management. Management is a conscious and purposeful collaborative activity of human beings, which is carried out to achieve the goals set by the organization, which is the purpose of management.
Management refers to the process of effectively organizing and using its various elements (people, money, materials, information and time and space) to complete the goals of the organization with the help of management means.
Definition of management:
1. The main body of management is an organization, which may be a state or a unit; It may also be a formal or informal organization.
2. The main body of management includes five elements: people (decision-makers, executors, supervisors), finance (capital), things (land, production equipment and tools, materials, etc.), information (management mechanisms, technologies and methods, and various information used in management, etc.), time and space (time and duration, geographical location and spatial scope).
3. The means of management include five aspects: coercion (war, regime, violence, robbery, etc.), exchange (exchange of will between the two parties), punishment (including material and immaterial; Including compulsory, legal, administrative, economic, etc.), incentives, communication and saying Sakura Servants.
4. The process of management includes 6 links: the determination of management rules (organizational operation rules, such as articles of association and systems, etc.), the allocation of management resources (staffing and division of responsibilities and determination, equipment and tools, space and other resource allocation and allocation), the establishment and decomposition of goals (such as: planning), organization and implementation, process control (inspection of reputation, supervision and coordination), effect evaluation, summary and processing (rewards and punishments).
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