What does the front desk supervisor of the gym do and how to manage it

A front desk clerk in a service industry like this must first have a good image and good temperament, after all, this is the window of the entire store. If you apply for a job, you should pay attention to wearing clothes that reflect your temperament, not too fashionable, but must have temperament. I guess he'll ask you how to deal with customer complaints.

Although you are not an account manager, you must know a little bit about these things. Do you think, if we are not satisfied with a gym, who is the first person to look for? Definitely the front desk.

Resilience in this area should be good. Then learn to smile, smile at all times, even if you are wronged, you can't show it on your face. And then there was nothing more, and there was only so much I could offer.

Gym Attendant Job Responsibilities:

1) Have good professional foreign language conversation ability, neat appearance and good health;

2) Proficient in the functions of various fitness equipment, arrange training courses for guests, and guide guests to participate in sports;

3) Manage the files of fitness students, be familiar with the procedures for the development of members and students, provide members and students to the supervisor and assist in the development of members and students;

4) Implement the relevant regulations of the gym, correct the behavior that violates the rules, and ensure the safe movement of guests;

5), responsible for the inspection, maintenance, repair of sports equipment, TV.

machine, sound system, lighting control management;

6) Complete the sanitation work according to the procedures and standards;

7) Responsible for keeping fitness VCD discs and tapes, and applying to the department for updates and supplements according to the use of the situation;

8) Responsible for taking guests to do aerobics.

HealthyThe front desk of the room is easy to do, and the work is relatively easy.

A gym is a place used for fitness** and exercise activities. Generally speaking, there are complete equipment and equipment, a relatively complete range of fitness and entertainment projects, professional coaches to guide, and a good fitness atmosphere.

There are nearly 100 kinds of fitness machines in the gym, but in summary, they can be roughly divided into three types:

1. Whole-body fitness equipment: such as 10 comprehensive trainers, 16-function fitness machines for home use, etc.

2. Local fitness equipment: such as exercise bikes, rowing machines, stair machines, treadmills, as well as calf curls, weights and pullers, calf lifts, etc.

3. Small fitness equipment: such as well-known dumbbells, kettlebells, crank barbells, spring tension devices, fitness plates, elastic bars, grip strengths, etc.

Gym jobs are:

Front desk reception: The salary will not be very high, generally in the range of 3,000 to 4,000. You need to know some computer office software, and generally you need some experience. But the work is relatively easy, generally in two shifts.

Membership consultant: As a membership consultant, that is, a salesperson who sells fitness cards, their basic salary is not high, generally around 2,000. The salary is based on the commission from the sale of membership cards.

Education and work experience are generally not required. However, relatively speaking, the performance pressure will be a little bigger, and you need to go out every day to distribute flyers and attract customers. It is relatively one of the most tiring positions in the gym.

Personal Trainer: Personal trainer is a position that requires professional and sales skills. You must also have a coaching certificate, and many gyms only require coaches with work experience.

In terms of salary, the coach is the basic salary + sales commission + class commission. There is also a lot of performance pressure, and sometimes the performance is not good and there are no classes, and they basically get a basic salary. There is also the possibility of being deducted for not meeting performance targets.

Summary. 1) Have good professional foreign language conversation ability, neat appearance and good health;

2) Proficient in the functions of various fitness equipment, arrange training courses for guests, and guide guests to participate in sports;

3) Manage the files of fitness students, be familiar with the procedures for the development of members and students, provide members and students to the supervisor and assist in the development of members and students;

4) Implement the relevant regulations of the gym, correct the behavior that violates the rules, and ensure the safe movement of guests;

5) Responsible for the inspection, maintenance and repair of sports equipment, and control and management of TV, sound system and lighting;

6) Complete the sanitation work according to the procedures and standards;

7) Responsible for keeping fitness VCD discs and tapes, and applying to the department for updates and supplements according to the use of the situation;

8) Responsible for taking guests to do aerobics.

Gym Front Desk Supervisor Job Responsibilities and Content.

How the Operations Supervisor manages the patrol problem.

1) Have good professional foreign language conversation ability, neat appearance and good health; 2) Proficient in the functions of various fitness equipment, arrange training courses for guests, and guide guests to participate in sports; 3) Manage the files of fitness students, be familiar with the procedures for the development of members and students, provide members and students to the supervisor and assist in the development of members and students; 4) Implement the relevant regulations of the gym, correct the behavior that violates the rules, and ensure the safe movement of guests; 5) Responsible for the inspection, maintenance and repair of sports equipment, and control and management of TV, sound system and lighting; 6) Complete the sanitation work according to the procedures and standards; 7) Responsible for keeping fitness VCD discs and tapes, and applying to the department for updates and supplements according to the use of the situation; 8) Responsible for taking guests to do aerobics.

Observe the situation first, and if you find a problem, correct it in time, because they are all learning and growing.

How operations leaders manage their employees.

Job requirements: 1. Female, age 18 to 28 years old, healthy, well-proportioned, dignified facial features, height of more than meters; 2. College degree or above, 1 year of relevant work experience, secretarial, administrative management and other related majors are preferred; 3. Strong sense of service, proficient in using word, excel, ppt and other related office software; 4. Have good coordination skills, communication skills, sense of responsibility, lively and cheerful personality, and affinity; 5. Able to speak English, answer the transfer in a timely and accurate manner, if necessary, record the message and convey it in a timely manner; 6. Have certain knowledge of business etiquette.

The role of the gym manager is to host weekly meetings of one hour at a time, with a one-minute conversation (about 30 minutes) per person once a month; According to the requirements of the company's human resources department, participate in the interview of coaches; Allocate members in accordance with the principles of fairness, impartiality and openness and the actual situation.

Responsibilities of the gym by the dust circle:

Responsible for presiding over the weekly regular meeting, one hour each time, and a separate conversation (about 30 minutes) once a month;

According to the requirements of the company's human resources department, participate in the interview of coaches;

Handling member complaints. Follow-up with customer service, including members who did not show up for the first appointment and members who do not use personal lessons for a long time;

Supervise the attendance of the coaching department** and the personal training class time assignment record form, check the staff's clothing and appearance, and check the use status of equipment; Supervise the implementation of private training courses and prevent the phenomenon of private teaching;

Inspect the teaching of personal trainers, supervise work procedures and professional skills;

Collect and summarize work reports;

Allocate members in accordance with the principles of fairness, impartiality and openness and the actual situation;

Count sales performance and class attendance, and make a comprehensive evaluation of personal trainers.