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Interpersonal communication is a part of living in harmony and is a concrete manifestation of interpersonal relationships. It refers to the interaction and influence between people.
Objective. Interpersonal communication is to obtain the necessary means of subsistence and necessary life cooperation; It is also a way for people to obtain spiritual pleasure and satisfaction; At the same time, it is also the need for a sense of security that has been passed down from generation to generation. This shows the importance of interpersonal communication.
Form. Villain form.
Personal interests are paramount, and personal interests converge into mercenary group interests, which make short-term profits and harm others and oneself in the long run. This form of interaction arises quickly and disappears faster.
Gentleman form. - Weak friendship based on personal good cultivation; Do not seek to take, but pursue spiritual harmony. On the surface, it is plain, but in fact it is deep-rooted, and it can share hardships, achieve great things, and achieve great friendships.
Taboo. Avoid too close relationships and too much interference. If it is too dense, it will be unfamiliar, and if it is too much, it will cause resentment. People are independent individuals who have the need for interpersonal communication, but they also have the need to think independently and live independently.
Tactics. Maintaining a good and continuous interpersonal relationship is to maintain a "safe distance" that "can warm each other, but does not hurt each other". Of course, the cultivation of oneself is also very important, and it is very important to be able to achieve "benevolence" and "wisdom".
"Benevolence" means to love, sympathize and tolerate others. "Wisdom" is to understand people's moods and thoughts.
Method. Empathy.
Put yourself in the shoes of others, put yourself in the shoes of others, and truly feel the pain and confusion of others. Instead of feeling hurt when encountering problems, complaining and complaining.
Express yourself. - Communicate fully with the other party to ensure that the other party truly understands their thoughts and desires, and to prevent misunderstandings. This will be difficult at first, but once you do it and stick to it, you will avoid many new problems.
Negotiate changes. - Everyone has shortcomings, no one is perfect. You will want others to change, and others will ask for the same.
At this time, everyone needs to negotiate, in a harmonious or suitable atmosphere for change to put forward opinions and suggestions to each other, the other party to accept the change is the best, if the final or many times of negotiation can not be forced, to fulfill the obligation of interpersonal communication.
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Communication starts from the heart.
Communication starts from the heart" Whenever I see that heart-pounding advertising slogan, I always have some feelings in my heart, and I think about it, in this era, if the meaning of "communication" is seriously promoted, maybe the relationship between people will be more cordial and harmonious.
Communication is an important part of benign interaction, in our enterprise management, especially grassroots management, in the face of the crowd with more employees, if there is a lack of communication and interaction. Sometimes the little things can get complicated. Suppose:
When an employee made a mistake in his work, Director Lou blamed me, and I was in a bad mood because of the blame, and at the same time I was worried about the serious consequences of this mistake. So he was very angry and "spoke" to the person concerned. Half of it is criticism and education, and half is self-venting.
As a result, what should be said was said, and what should be scolded was also scolded. Things didn't work out. Both sides were hurt.
The person concerned did not even consider the consequences of this mistake, but was heartache and heartache that he had been hurt, and no longer wanted to think about quality and yield. Instead, if I sit down with the people involved and those involved, discuss how this mistake came about and what the consequences would be. How to avoid similar situations in the future, be sincere and listen to it.
Perhaps this approach has a "win-win" effect, which not only solves the problem, but also deepens the positive interaction between me and the staff.
At the same time, paying attention to communication and interaction is also an important part of the implementation of decentralized management. Humanized management is a people-oriented management method. It is different from the standardized hard operation, under the premise of adhering to the principle, it is elastic and emotional, which is a step-by-step Zheng Hongfu process.
Our grassroots management. We must follow the footsteps of the times, from the original command-type and high-pressure type, to multi-communication, multi-interaction humanized management. This kind of management method is more centripetal and cohesive.
Empathy Think from the other party's point of view, this is also a way of benign interaction, whether cadres or employees, to some extent equal, there is a problem, or there is a "friction" to calm down and think, if I were the other party, what would I think. How to do it, maybe there will be more understanding and tolerance at this time. When dealing with things again, I will be more comprehensive and thoughtful.
There will be less natural deviation, less damage, and more desirable results.
In short, benign interaction is not only suitable for grassroots management of enterprises, but also for all interpersonal interactions. It can be seen that benign interaction is very important, and Longqi is in life and career.
I hope that what I feel and understand, in the future, I can play a role in all aspects of the work, for the company to play a role in adding bricks and tiles, and with all colleagues to create the infinite brilliance of Clay.
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