What is the work of Ping An Bank of China s comprehensive financial after sales service?

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Ping An car owner loan] can get a loan if you have a car, up to 500,000.

Normally, Ping An Life will recruit some staff under the name of the integrated financial after-sales service department, and if I guessed correctly, you should be looking for a job. In fact, there are many jobs in the after-sales service department, such as account manager, assistant manager, assistant director, personnel department, and customer counter. These positions are needed by the after-sales service department, of course, each position has a corresponding job, I hope I can help you. Thank you.

The main work of Ping An's after-sales service department is as follows:

1.Collection of the customer's renewal insurance premium;

2.Preparation and handling of customer claim procedures;

3.Handling of customer survival collection procedures;

4.Handling of the customer's policy preservation procedures;

5.Change of customer address, ** number and other information;

6.Delivery of customer birthday cards, holiday cards, etc.;

7.Introduce the company's new products and insurance types to old customers;

8.Other matters assigned by the company.

Ping An's comprehensive financial services include three major items:

1. Insurance business.

2. Banking.

3. Investment business.

Ping An's comprehensive finance is to meet your financial needs in all directions, such as buying a car or a house, loans, investments, bank cards, insurance, credit cards, etc., and is a financial supermarket.

Ping An's comprehensive financial services include three major items:

1. Insurance business.

2. Banking.

3. Investment business.

Financial comprehensive operation refers to the financial institution operating more than two financial businesses at the same time, such as banking, ** and insurance, under the permission of the financial regulatory authority.

At present, there are only three companies in China that have obtained a full license for comprehensive finance. Ping An of China is one of them, that is, insurance, banking, investment, and all the businesses of these three financial branches can be done.

For example, the insurance business includes: life insurance, property insurance (car insurance), pension insurance, health insurance, etc.;

Banking business includes: personal deposits, fixed wealth management products, credit cards, loans, etc.;

Investments: **, **, trusts, etc.

1. Marketers: should seize every opportunity to maintain close contact with policyholders, or send small gifts, or send ** greetings, regular visits, etc.

2. Insurance companies: should provide disaster prevention and loss prevention services. Insurance companies can take various measures to minimize the occurrence of insured events to reduce losses.

Specifically, it includes pre-disaster safety precautions, rescue and relief during disasters, and post-disaster clean-up assessments. Although insurance disaster prevention is free of charge, it is fundamentally aimed at reducing accidents, reducing losses, and enhancing corporate image.

In addition, the insurance company shall also provide claims settlement services, and when an insured accident occurs in the subject matter of the insurance, the insurer shall perform the compensation or payment obligations in accordance with the provisions of the insurance contract and handle the claims submitted by the insured. In this process, the claim settlement shall be handled promptly, accurately and reasonably. When settling claims, it is necessary to seek truth from facts and adhere to the policy of "proactive, rapid, accurate and reasonable".

<> Ping An Insurance Company's after-sales service has the following knowledge:

1. Sell insurance policies and assist customers in paying insurance premiums;

2. Complete business sales targets;

3. Provide after-sales service to customers;

4. Participate in the company's meeting and training activities;

5. Counseling and training for business representatives.

There are two kinds of this:

1 is the real insurance office, called the customer service department, mainly dealing with the insurance after-sales notice, maintenance, etc., but also accept complaints, there is a labor contract, and the general company employees are consistent.

2 is the insurance ** person, selling insurance, using the guise of after-sales service just to fool you to sell insurance, no basic salary, no social insurance, no labor contract, not an employee of the company.

Therefore, it is recommended that you check what you do, and you can directly ask the human resources department of its branch if there is any preparation for you. In addition, the biology professional can also be done by the internal staff, and the field office is required by the insurance company.

Extended reading: [Insurance] How to buy, which one is better, teach you to avoid these insurance"pits"

Hello, Ping An's after-sales service is mainly aimed at the policy rights and interests of Ping An's prospective customers, explaining the policy rights, supplementing the original policy deficiencies, and helping orphan policy customers to settle claims.