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Error 678 The remote server does not respond, which is a common fault prompt encountered by PPPOE dial-up Internet users. To put it simply, the network is not working. The common cause of this problem is that the communication between the user modem and the ISP service provider is blocked.
Solution. 1. Turn off ADSL or MODEM, right-click the local connection to disable the network connection in the control panel, right-click the local connection to select enable after 5 seconds, and then turn on ADSL or MODEM dial-up; If it is a direct network cable to the home, the user can disable the local connection and then enable it;
2. Check whether the dialed username and password are correct, if so, delete the dialed connection, and create a new dialed connection to try.
3. Check whether the NIC light is on, whether the NIC cable is loose or intact, and check whether the NIC driver is correct. If the NIC light does not light up, replace the intact network cable, if it does not light up, it means that the NIC is broken or the driver is wrong, replace the NIC with a new one or reinstall the NIC driver.
4. Check whether the ADSL or modem power supply is passed, whether the line is connected normally, restart the ADSL or modem, and tighten the connecting wire.
5. If multiple computers use routers to access the Internet, you can try to remove the router and connect to InterNT. If you can access the Internet smoothly, it means that the router is faulty, and you should troubleshoot the router or replace it with a new one.
6. Check whether there is any arrears. If it is due to arrears, you can pay the broadband fee.
7. Call the operator to confirm whether it is the reason for the operator's line. If so, wait for the carrier to solve the problem and try again.
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The process for error 678 (remote computer not responding) is as follows:
Step 1: Check whether the modem signal is normal, and restart the modem if it is not. If it is normal, see step 2.
Step 2: Ask the user if they have any software such as a firewall or 3721 Internet Assistant, and if so, suggest that the user log out.
1) Firewall and 3721 Internet assistant post-test: if the fault is solved, the cause of the fault is "user software problem";
2) If the fault still exists, enter the next step to continue processing;
Step 3: Instruct the user to check the NIC status and unplug the network cable
1) If the fault is solved, fill in: the cause of the fault is "PC hardware problem";
2) If the fault still exists, enter the next step to continue processing;
Step 4: In the case of conditions (the user has dial-up software, installation CD (win98 should have a network card drive disk), it is recommended that the user delete the dial-up software and network card driver, and then reinstall the network card driver and install the dial-up software
1) If the fault is solved, fill in: the fault symptom is "dial-up connection timeout", and the fault cause is "PC hardware problem";
2) If the fault persists, go to Step 7 to continue processing.
Step 5: Determine whether the ** line behind the modem is available and whether the splitter is connected correctly
1) If the modem can not be used, and the other ** of the billing number can be used, it is recommended to replace the **line, and the cause of the failure is "the user's indoor line failure".
2) If all ** of the user's home billing number cannot be used, please call 10000 to report the disability. Step 6: If the above processing is invalid or the user cannot do simple cooperation, please call 10000 to report the obstacle.
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Re-enter the broadband password.
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Mobile broadband users come when they log in.
Display error self-error**678 is usually caused by line problems, it is recommended to deal with the following aspects:
1. Restart the optical DAO modem and plug in the optical fiber connector;
2. Judge whether the status of the modem indicator is normal, if it is abnormal (the modem lights up red, the PON light flashes, and the indicator light is abnormal), you can call 10086 to report the fault;
3. Remove the router and directly connect to the optical modem to dial-up to connect to the Internet, if the dial-up connection fails, you can further feedback and deal with it through the 10086 broadband fault reporting center;
4. Try to reconfigure the router.
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Problem with your network provider, remote server not opening! Hit him ** complained.
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Broadband ADSL dial-up Internet access is used to connect to PPPOE protocol, transmit data through the ** source line, use ADSL special modem to realize the modulation and demodulation of data, the meaning of error prompt 678 is: the remote computer is not responding, which means that the computer sends instructions to the network card to send data outward, including the transmission of ** line, and the port of the terminal board of the central office (telecommunications bureau computer room end) processes the data transmission problems in the process of returning data to the computer, and the data transmission problem will prompt 678 error. To put it simply, the network is not working.
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Use the router to access the Internet, connect the computer to the router directly, and you can go to the Internet directly, no need to dial up!! If you connect to the route and then dial in with the computer, it will automatically dial to the route instead of the telecom server, so it will prompt 678 The remote computer is not.
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1.Error 678: If the remote computer does not respond, it is generally possible that the broadband modem or line cannot be synchronized, or that there is a problem with the equipment in the operator's computer room, or that there is a problem with the computer system
2.Check the status of the broadband cat, there is a DSL or whether the link light is always on (different brands of cats have different English logos), the DSL or Link light on the broadband cat indicates the communication status between your broadband cat and the operator's computer room equipment, it should be always bright at normal times, if it is not bright or shiny, the biggest possibility is that there is a problem with your **line, it is recommended that you directly call the operator's customer service** to report the obstacle for people to check and repair, and it will generally be dealt with in one to two working days.
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1. Broadband Internet display "error 678", it is caused by modem damage, poor contact of network cable and network card, ** line obstruction, etc., if there is a router, it is recommended that you can first power off and restart, if it is still not available, it is recommended that you remove the router and check whether the modem signal light is normal:
1. If it is normal, please try to restart the network card, unplug the network cable, and restart the modem;
2. If it is not normal, please try to unplug the ** cable, restart the modem, check whether the separator is connected correctly and unplug the above cable.
2. If it cannot be solved, you can contact the local manual customer service for feedback.
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First of all, check whether the network card driver of the computer is installed, whether the network card is disabled, and whether the network cable is well connected to the computer.
Make sure your computer is connected to the modem to dial, do not connect to the router and dial the number, otherwise it will definitely be an error.
If all of the above is confirmed to be normal, it is necessary to check the working indicator of the modem
ADSL access: see if the data, DSL, and ADSL lights of ADSL cats are always on? If it's flickering, it's a network problem.
For optical fiber access: check whether the optical signal or LOS lights up red, and whether the network G light flashes, if the red light or flashes is the network problem.
If the indicator light of the modem is abnormal, then you need to contact customer service and let the master come to repair it.
If there is no modem, this problem occurs when the network is directly plugged into the network cable, and it is a problem with the uplink device, and it is directly repaired. Thank you.
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