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If your phone is experiencing slow internet speeds using mobile data, follow these steps to troubleshoot:
1.Please make sure that the 4G or 5G signal of your mobile phone is normal.
If the mobile phone signal is abnormal, it will affect the quality of Internet access.
2.Confirm that you are using a magnetic case, metal case, magnetic stand, or magnetic chuck.
Metal and magnetic materials can easily interfere with the signal, causing the mobile phone signal to deteriorate and affect the Internet speed. It is recommended to try it after removing.
3.Make sure that the data exceeds the carrier card** limit.
Some carrier cards** have a traffic limit, after the traffic usage exceeds the limit, the Internet speed will be reduced, you can contact the operator's customer service to confirm whether the mobile phone card** exceeds the traffic limit.
4.Make sure you are using a VPN to access the Internet.
If your phone has a key-shaped icon in the status bar, it may be that you are using a VPN to surf the Internet, which is causing you to be unable to access the Internet or slow to surf the Internet. It is recommended to open the settings, enter vpn in the search bar at the top, click to jump to the settings interface, and choose to disconnect the VPN network or turn off the VPN software according to the actual situation and try again.
5.Please confirm whether you are using an IoT card The data card is slow to surf the Internet.
Due to the difference in contract information, some IoT card traffic cards will have slow Internet access, please replace the ordinary card and try again.
6.Check whether the supplementary card is in arrears or invalid.
When the supplementary card is an arrears card or an invalid card, the supplementary card will frequently preempt the resources of the main card, resulting in slow Internet access of the main card, you can pull out the supplementary card or close the supplementary card: open the mobile phone settings, enter SIM card management or dual SIM management in the search bar at the top, click to enter the settings interface, and directly close the supplementary card.
7.Please try it after restarting your phone.
If the network is temporarily faulty, you will not be able to access the Internet through data services, please restart your mobile phone and check whether it is normal.
8.Please try changing your current location.
It is recommended to compare the surrounding mobile phones that use the same operator's SIM card, if this phenomenon is present, it may be that the network quality in the location is poor and the Internet is slow, and it can be restored to normal after changing to other places.
9.Try resetting the APN and resetting the network settings.
If it is not the above scenario, please try it by following the steps below
1) It is recommended to open the settings, enter APN in the search bar at the top, click the access point name (APN) to jump to the mobile data settings interface, click the access point name (APN) again, and then click the three dots button in the upper right corner, and select Reset to default settings to try.
If the problem persists, back up your data (WeChat QQ and other apps need to be backed up separately) and bring the relevant purchase voucher to a nearby Huawei customer service center for testing.
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The internet speed becomes very slow when the mobile phone surfs the Internet:1First of all, it depends on whether we are in a remote location and whether the network coverage is good.
2.When you open some web pages, the response speed may be slow due to abnormal servers of the application or the web page itself. 3.
Phone system problems can also cause slow network speed, here it is recommended to clean up the phone memory.
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Clear up space. Or change routers.
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Is the internet speed of Huawei mobile phone slow? What to do?
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If you feel that your Huawei phone has a slow internet speed, you can try the following methods.
2. After entering, click the "Menu Key" at the bottom of the screen - and then click "New APN";
3. Click "Name" -- set to"cmtds"--- then change "APN" to "cmtds";
4: Click [Save] again. Then try to see if your phone's internet speed is suddenly fast.
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