How could the vivox3l have a good screen failure, and after an hour it was fine again

Hello! Sorry for the inconvenience, according to your description, we suggest you try the following to solve the problem:

If there is liquid on your hand or screen (due to the characteristics of the capacitive screen), wipe off your hands and the liquid on the screen.

Try pulling down the status bar for one-click acceleration (one-click cleanup) to free up memory and clean up junk files. - It can improve the illusion of slow response of the touch screen caused by insufficient running memory or too many junk files.

Excluding the above two situations, the touch screen still does not work, please try to upgrade to see if it can be improved, if it still cannot be improved, please go to the after-sales service center for testing and processing, and the after-sales address is queried in the setting of general (more settings) after-sales service.

It may be caused by the failure of the third-party software installed in the phone, and the following methods can be taken to solve the problem:

1. When the phone is completely turned off, press and hold the volume down + power button for about 8 seconds (the phone will automatically enter the official recovery mode), select Wipe Data Factory Reset to restore factory settings, and then restart the phone.

2. If there is still a problem with the mobile phone, you can flash the phone and flash it into the new system.

Domestic machines are common, and mobile phone optimization is not good

You can see how to deal with screen insensitivity:

1. Confirm the ambient temperature.

If the ambient temperature of the mobile phone is too low, it may affect the touch screen effect, it is recommended to keep the mobile phone at 0 35 ambient temperature.

2. Mistakenly turn on the talkback mode in barrier-free.

If you enable the talkback mode, the touch mode will change, and a green frame will be displayed on the screen when touched. You can press and hold the volume up button + down button for 3 seconds at the same time to exit the talkback mode, or double click Settings - double click More Settings - Swipe to Accessibility with two fingers - Double click Accessibility - Double click to close Talkback.

3. One-click acceleration to clear background programs.

If there are too many background programs, or there are abnormal programs in the background that may affect the touch screen effect, it is recommended that you speed up or clean up background programs with one click before trying again.

Note: Please check if it is installed"One-click lock screen.

class applications, some third-party"One-click lock screen. "The software will conflict with the lock screen that comes with the system, resulting in random jumps, such as jumping to the lock screen, etc., it is recommended to uninstall the third party"One-click lock screen. "and other types of software.

4. Whether there is liquid or stain on the finger or screen.

Liquid or stains on your fingers or screen will affect the sensitivity of the touchscreen, so it is recommended to clean it with a clean, dry cloth before trying again.

5. Check the film.

If you use a non-original film, it may affect the touch screen effect, so we recommend that you remove the film or go to the customer service center to reapply the film.

6. Replace the standard charger or data cable.

If you use a charger that does not come as standard, it may affect the phone's touch screen function while charging, so it is recommended that you use the standard charger and cable for charging.

7. Restart your phone.

Please restart your phone or force restart your phone to see if it returns to normal.

8. Upgrade the system version.

The new version improves compatibility and stability, and can be viewed by upgrading the system.

If the above methods are invalid after operation, you can bring your mobile phone and purchase voucher to the customer service center for testing and processing, customer service center address: enter vivo official website vivo**app--my-service outlets or vivo official website web version--slide bottom--service support--service network query--select provinces and cities to query the customer service center address. It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.

Since I was a child, I have been mediocre in the theme of flowers, birds, landscapes; Now that he is old, and the case is tiring, he is even more unfamiliar with this pleasant article, so it is inevitable to be pedantic to draw it out, but it will make the flower willow garden pavilion lose color and become boring. Zhong Qingke said: "It's okay either.

And I like the weather is warm today, let's go shopping. So saying, he got up and led the people there. Jia Zhen went to the park to inform first.

Xin Yu Yue to Bi Lian Gong Khan.

In this case, the outer screen of the mobile phone screen is broken, that is, the touch screen is broken, and it can be replaced, and the external screen can be replaced.

Android phones are sometimes like that.

Hello! We apologize for the inconvenience, but we recommend that you try the following:

Pull down the status bar of the phone, click one-click acceleration (one-click cleanup) or enter the program management of the desktop, close the background program, clear the cache file to increase the available memory, and avoid the phone crashing when the memory is insufficient.

Try to clear the abnormal data (i.e., restore the factory state) through "Settings -> General More Settings ->Factory Reset->Erase All Data" to solve the crash caused by viruses and third-party software compatibility. Note: Clearing the data will lose all the data stored on the user's mobile phone, including ** book, short message, third-party application software, related information, and the data stored on the T card will not be lost.

Use with caution. If the problem cannot be solved through the above methods, please contact the after-sales service center, and the ** address of the after-sales service center can be queried in Settings - General More Settings - After-sales Service. You can also go to vivo official ** to check the address of the after-sales service center.

Firmware upgrades. Bao Hui Limb Filial Piety Restoration System. Enter this link for the firmware upgrade address of each model, click "Service" - search for your mobile phone model in the search box, then select the model, click on the resource ** - firmware upgrade for the full (ROM) package.

This is the tutorial, you can take a look. Firmware Upgrade InstructionsIt is recommended that you use the firmware before the firmware upgrade.

Phone data backup.

Take precautions to prevent data loss.

Depending on the description, it is recommended to try the following approach:

1. It is recommended to press and hold the power button for ten seconds to force restart the phone.

2. Pull up the status bar on the phone, click one key to accelerate or enter the program management on the desktop, close the background program, clear the cache file to increase the available memory and trapped storage, and avoid the phone crash due to insufficient memory.

4. It is recommended to try to clear all data, click Settings - More Settings - Factory Reset - Clear Phone Data - Reset Phone (check the phone USB disk), clearing the phone data will format the phone, so you can back up the phone data before this operation, including contacts, ** and the like.

How to deal with screen failure:

1. The screen is not sensitive due to the unclean screen

Use a clean dust-free cloth to wipe the dirt and water stains on the phone;

2. The mobile phone has a film:

If there is a problem of screen failure after applying the film, you can remove the film and use it again for comparison or send it to the customer service center to reapply the film.

3. The screen fails when operating a single software

Go to Settings - Apps & Permissions More Settings - App Management Apps - (All) - Find the Software - Clear Cache Data; Upgrade the software to the latest version, or uninstall and reinstall it.

4. When charging, the screen is not sensitive:

Use the original charger to charge the phone or change to a grounded socket to try charging again;

5. The screen fails due to insufficient running memory

One-click acceleration to clean up the background; Restart your phone.

6. If the mobile phone has static electricity and causes the screen to malfunction temporarily, it can be gently wiped with a damp soft cloth;

7. Screen failure caused by data: Go to the mobile phone settings to open the stool--system management More settings--Backup & reset Restore all settings in factory reset. This action doesn't erase the data from your phone, it restores all settings from your phone, including:

Set wallpapers, unlock styles, wifi, default programs, etc., and third-party software logged in the phone also need to be re-logged in.

8. Customer service center detection and processing (customer service center address: enter vivo official website vivo**app--my--outlet query or vivo official website web version--bottom down--service support--service network query--select provinces and cities to query the customer service center address.) ）

You can enter the vivo official website vivo**app--my--maintenance first zen** or enter the vivo official website web version - service - accessories ** query - select the parts that need to be replaced for inquiry. Specifically, the test center shall prevail, and the test results and the dust maintenance parts will be informed before maintenance.

Note: Replacing parts at the official customer service center only charges the cost of accessories, and labor costs are waived.

1. The screen failure may be due to: there are water stains, vapor fog, and dirt on the screen, resulting in ineffective touch screen operation, contact offset, random jumping, etc., and it is necessary to pay attention to cleaning the touch screen. Reading and erecting.

2. If there is still a problem after cleaning the touch screen, then the system may be abnormal, please upgrade the system and software to the latest version.

3. If the above measures do not solve the problem, please bring your mobile phone to burn it here.