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As a medical staff, when encountering uncooperative patients, it will be very devastating, there was once an uncooperative patient who reached the time to take medicine, but did not take medicine. I didn't cooperate at all when I did the inspection, which was really devastating.
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Don't trust the medical staff, always question. For example, once I met a pair of novice parents who brought their children to see a doctor, because the child kept crying, and then the new parents kept asking the doctor, "Will you see a doctor, why does my child keep crying" and quarreled with the doctor.
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I remember that once the obstetrics and gynecology department recommended a pregnant woman to have a caesarean section, saying that the fetus was not in the right position, and if the birth was natural, it might affect the safety of the mother and the child.
When the pregnant woman's mother-in-law heard this, she said that the doctor wanted to ask for more money and deliberately let the caesarean section be delivered. The doctor was really angry after hearing this, but he had to explain patiently, but fortunately, the pregnant woman and her family listened to the doctor's words, otherwise the consequences would be unimaginable.
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Sometimes the patient will always have nothing to do, and he will not be reasonable to me, and he will tell him about the situation, and he will always be unforgiving everywhere, pestering him step by step. I really hope that people can improve their quality and bring convenience to themselves and to the work of others.
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Our medical staff were originally kind-hearted and told the patient's family what to do to make the condition better, faster, but the patient did not understand, did not cooperate, did not follow what we taught, and waited until the condition was not good for a period of time, and complained that it was our responsibility.
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What makes us nervous the most is that some family members are very uncooperative with our **, and often do some very helpless and angry behaviors, such as they will obstruct our ** for some very unreasonable reasons.
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Each time the fluid is changed, the patient's name should be checked again according to the work requirements and to ensure accuracy and safety. Some patients ask me what my name is. Wasting time and having a bad attitude, we're also tired, don't joke around.
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Of course, they don't understand, and we feel that some of the things we do are not good for them, and that makes me feel very uncomfortable, because trust is the most basic thing.
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First of all, speak in a sincere and polite manner. Speak with a steady word. Stabilize the restlessness and brake statically. Don't talk about provocative words, rash words.
According to different conditions and different levels of patients, the specific situation is treated. The language should be concise and accurate, easy to understand, and clear in words. The expression should be decent, the tone should be calm, and the speed of speech should be moderate, rhythmic, and logical.
When it comes to medical issues such as diagnosis, **, surgery, healing, etc., you should leave room for speech, be cautious and cautious, and think twice. Every word must stand up to scrutiny and inspection, and there can be no sloppiness. If it is necessary to explain and explain to the patient, it must be explained clearly and clearly.
Patients must be fully informed and make their own choices before surgery. Those who should be consulted and referred must be clearly stated. There are some things that patients can say and others can say, but we medical staff can't say them.
Some words to be tactful.
It is necessary to explain the limitations, relativity, and unavoidable defects in medical activities to the patient in a timely manner, especially if the patient himself is a medical worker or a medical member among his relatives, and pay more attention to communicating with him and explaining to obtain his understanding and support, so as to avoid the phenomenon of "picking and pricking".
Apologize to the patient in a timely manner for any inappropriate or erroneous medical activities.
For the excesses and gaffes of individual patients, the rhetoric should not be-for-tat, and do not add fuel to the fire. Be calm and reasonable.
As much as possible, patients should be introduced to the knowledge of the disease, their professional and technical situation, and the level of the hospital, so that the patient can have an understanding of his own condition, diagnosis and treatment, and recovery, and have an appropriate psychological preparation and expectation.
Establish the concept that the patient is first and foremost a human being, and correct the concept that the sick do not see the person and the serious illness is light.
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From the feedback of the medical staff, we know that the hospital is a place full of warmth and coldness, and there are many poignant scenes. Here are a few scenes that are probably the most poignant:
1.Death of a patient: Healthcare professionals have seen many patients who have passed away due to illness or accidents, especially the elderly who are frail or helpless children, and these scenes can be very sad.
2.End-of-life pain: Some patients may be in great pain at the end of their illness, and it is also very sad that medical staff try their best to provide comfort and relief to the patient's pain, but cannot completely resolve the pain.
3.Despair and grief for family members: Many family members care for their loved ones in the hospital and may feel hopeless and grief when their loved one's condition deteriorates or other unfortunate events occur.
Watching a family member exhausted also made the medical staff feel sad.
4.Patients are unable to pay their medical bills: Some patients are unable to pay their medical bills due to family financial difficulties, and the hospital also has many difficulties to solve, this powerless scenario is also one of the most poignant.
5.Fatigue of medical staff: In order to take care of patients, medical staff may work continuous work for long hours, and such high-intensity working hours will make the body and mind exhausted, and this exhaustion is also a sad thing.
These are very poignant scenes that remind us to cherish the present moment and stay healthy, but also to try to avoid such situations.
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In this case, we must first stabilize our emotions and have our own professionalism. At the same time, we should also kindly remind patients to pay attention to their words and deeds.
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Even if you encounter the patient's abuse, you should argue with reason, and you should not scold the patient too aggressively, because the patient is sick, his physical condition is not very good, and if you go back, it may aggravate his condition, then it will blame you for the source of the disease.
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At this time, we should remain rational and calm, and face this matter calmly, so that it is a very good choice to solve this problem through formal channels.
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Personally, I think that if a medical staff encounters a patient who is abusive at work, then you can tell that person that you have only done your job, and other work is not within the scope of your work, so don't say anything disrespectful to me.
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When the patient is sick and in a bad mood, it may be a trivial matter for the patient to get angry. Although the medical staff is innocent, it is better not to pay too much attention to it and keep the patients happy.
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As an angel in white, we should have a tolerant heart to face the patient's abuse, and we should not worry about him, because we are a service industry, so that we can get good returns.
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When medical staff encounter abusive abuse from patients at work, they should hold back their anger and do their best work, leaving them speechless, making them truly realize their mistakes, and apologizing to you. Don't be angry at work, it's not good for you.
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Summary. Hello dear, I am giving you the answer - if you are a medical staff, how would you treat a patient who voluntarily gives up**There are many reasons why the patient is not forced to be admitted to the hospital by the doctor, of course, the doctor cannot force the patient to continue**, this is called automatic discharge, and often encounters that the only thing that the doctor can do is to inform the obligation, explain the prognosis of the condition and the consequences of giving up**, sign the doctor-patient communication, and automatically discharge the patient after signing and confirming it by the patient and his family.
Hello dear, is giving you the answer - if you are a medical staff, how would you treat a patient who voluntarily gives up**, there are many reasons, the patient is not forced to enter the hospital by the doctor, of course, the doctor cannot force the patient to continue**, this is called automatic discharge, often encountered, the only thing the doctor can do is to inform the obligation, explain the prognosis of the condition and the consequences of giving up**, sign the doctor-patient communication, and automatically discharge the patient after signing and confirming the congratulations.
Thank you. 1.Respect for the patient's autonomy:
The patient himself ultimately has the right to waive or not, and for patients who are unable to slow down or limit their capacity, their guardian or person needs to waive the right to waive the right to do so before performing their duties. It is only after a scientific and ethical review and assessment by the medical staff that is consistent with the waiver that the person may decide whether to consent to the implementation. 2.
Fulfillment of informed consent: Perform the informed consent procedure of waiver of **, and only after signing the informed repentance consent can the doctor implement the waiver of ** measures. Medical personnel should fulfill their responsibility to explain, explain the patient's condition and various possible situations in detail and objectively, and provide the patient with the correct basis for selection.
3.Definite indications: Only terminally ill patients who meet the following conditions should be considered for abandonment**
1) when the patient is in a persistent state of unconsciousness; (2) when the financial burden of the patient's continued ** outweighs any benefit; and (3) when the accepted scientific data suggest that the chances of a successful recovery are quite remote. Waiver cannot be implemented as a general authorization for medical decision-making.
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