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We apologize for any inconvenience this may cause.
1. It is recommended that you check which software operation interface will have abnormal flashback, if all the software will appear, it is recommended that you back up your mobile phone data, restore the factory settings operation, and send it for repair if it is invalid;
2. If a software will frequently be abnormal, it is recommended that you check whether it is the software that comes with the mobile phone or the third-party application
If it is a third-party software, it is recommended that you uninstall it and reinstall it, and it is recommended that you update to the latest version or change to another version to try, and it is not excluded that the third-party software will have compatibility problems with your mobile phone. At the same time, it is not excluded that it is caused by the abnormality of the mobile phone system, you can back up your mobile phone data and restore the factory settings;
If it is the software that comes with the phone, it is recommended that you update the software that comes with it, or uninstall the update and try again to see if the problem persists. If the problem persists, it is recommended to back up the mobile phone data, restore the factory settings, and send it for repair if it is invalid;
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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1. It is recommended that you check which software operation interface will have abnormal flashback, if all the software will appear, it is recommended that you back up your mobile phone data, restore the factory settings operation, and send it for repair if it is invalid;
2. If a software will frequently be abnormal, it is recommended that you check whether it is the software that comes with the mobile phone or the third-party application
If it is a third-party software, it is recommended that you uninstall it and reinstall it, and it is recommended that you update to the latest version or change to another version to try, and it is not excluded that the third-party software will have compatibility problems with your mobile phone. At the same time, it is not excluded that it is caused by the abnormality of the mobile phone system, you can back up your mobile phone data and restore the factory settings;
If it is the software that comes with the phone, it is recommended that you update the software that comes with it, or uninstall the update and try again to see if the problem persists. If the problem persists, it is recommended to back up the mobile phone data, restore the factory settings, and send it for repair if it is invalid;
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A505E mobile phone frequently flashbacks, can be solved by the following methods:
1. Check whether it appears in the use of individual software, if it should be caused by the abnormality or compatibility of the software, go to System Settings - Application to select the software to clear the data, or uninstall and reinstall the same type of software;
2. Check whether there are too many background programs, because the program is accidentally terminated due to insufficient running resources, you can close the system background program regularly, and you can also use the "mobile phone acceleration" function in Le'an;
3. It may be caused by third-party soft conflict or unstable system files, and the data can be backed up for factory reset.
4. If it is invalid, it can be sent to the site for repair.
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Hello, thank you for choosing Lenovo products.
We apologize for the inconvenience.
1. It may be that the running memory of the mobile phone is insufficient, it is recommended that you clean up the background program regularly, completely exit the unused program, release the memory, and recommend that you can use the one-click cleaning function of Le'an;
2. Qingheng may be incompatible with the software, it is recommended that you can uninstall the software and try to reinstall other versions of the software;
3. If it can't be improved, it is recommended that you can back up the fuselage data and try to restore the factory settings.
If none of the above can be solved, please take the time to go to the local Lenovo after-sales maintenance site for testing and the official after-sales site for inquiry.
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Fix it – remember that where you are now is not where you end up and where you end up and the best is yet to come.
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Flashback, there is no way to sell after-sales, and it is not possible to change it.
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Lenovo mobile phones are just rubbish, and you won't need Lenovo anymore.
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Hello, most smartphones have more or less encountered the problem of crashing after using it for a period of time.
This is mainly because smartphones use more powerful intelligent systems, and when the system runs too many tasks and the hardware computing cannot be fully satisfied, it will crash and restart like a computer. In addition, as Internet services become more and more common on mobile phones, viruses will also take advantage of the opportunity to invade and cause mobile phones to be paralyzed.
Frequently visit the smartphone forum to understand the precautions for the use of related systems and related models, and avoid detours.
If the hardware is damaged, it can also lead to frequent crashes.
If the phone is often working in a humid environment or is subjected to strong vibrations from the outside world, it may crash.
Pay attention to protect the memory card, the memory card is corrupted and the data stored in the card is incorrect, which can cause sudden reboot or failure to turn on. Try to exit the program normally from the menu, and don't press the back button directly, in which case the program is still actually running in the background.
Try not to install software from unknown sources to reduce the risk of poisoning.
Don't delete files that you think are unnecessary, some crashes are caused by users mistakenly deleting system files.
Smartphones have a lot of storage space, but try to store a large number of text messages and large-sized ** in the mobile phone into memory or memory cards, and don't occupy too much body memory.
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Hello. Unfortunately, if your device is still in a frozen state and has not been improved, it is recommended that you replug the battery and try to restart
a.Please recall whether it appears under individual software or operations, such as specific software and third-party software, it is not ruled out that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type for use;
b.It is recommended to optimize the equipment system:
You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system on a regular basis;
During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.
It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;
c.The above operations cannot be significantly improved, so it is recommended that you back up the fuselage data and perform a factory reset.
2.If it cannot be improved after restarting, it may be caused by abnormal system files or data loss on the motherboard of the device, and you need to flash and check the device. Due to the risk of flashing the machine and may lead to non-insurance, it is not recommended that you deal with it yourself, please take the time to go to the repair station and the engineer will assist you in testing and processing.
Inquire about authorized maintenance sites on the official website.
You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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Hello. We apologize for the inconvenience.
1. It is recommended that you go to System Settings - Applications - All to find the corresponding application, and then click Clear Data to use it; At the same time, it is recommended that you check whether a large number of applications are running in the background of your phone, and if so, exit the redundant applications and use the comparison;
2. It is not ruled out that it is a problem with software compatibility, it is recommended that you uninstall and reinstall the application, or try to use it after changing the software version;
3. It is recommended that you back up your mobile phone information and restore the factory settings.
4. At present, the latest system version of Lenovo S505E mobile phone is: A505E S020 140816, it is recommended that you go to the system settings late to scatter - about the mobile phone - version information to check the system version of your mobile phone, if it is not the latest, it is recommended that you update its system version to the latest version after using the attempt, the upgrade method is**Upgrade: System Settings - About the mobile phone - System update.
If it is the latest version, it is recommended that you take the time to go to the maintenance site for further inspection and maintenance.
Lenovo authorized repair site inquiry.
If you have other problems in the subsequent use process, you are welcome to contact us at any time or visit Lenovo Lewen (
Consult to find out.
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1. Please check whether it appears in the use of individual software, if it should be caused by software abnormality or compatibility. It is recommended that you go to System Settings - Application - Select all the programs to clear data, or uninstall and reinstall the same type of software;
2. Please check whether there are too many background programs, and the program is unexpectedly terminated due to insufficient running resources. It is recommended that you can close the system background program regularly, or you can use the "Phone Acceleration" function in Le'an.
3.The latest system version of Lenovo A505E is 140816 A505E S020, you can check it in System Settings - About Phone - System Version Information. Generally, the latest version will optimize the compatibility of the previous version, if the device is not the latest version mentioned above, it is recommended that you upgrade and observe.
The A505E upgrade method is: System Settings - About Mobile Phone - System Update;
4. If it can be used normally before, it is recommended that you can back up the data for factory reset operation: System Settings - Backup and Reset - Factory Reset.
Lenovo Authorized Service Site Query.
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We apologize for the inconvenience.
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