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The appearance of a smartphone malfunction can be affected by a lot of factors. If third-party software conflicts, viruses, excessive cache usage, hardware and other problems will cause crashes, it is recommended to perform the following operations:
1.If an external SD card is inserted into the body, take it out for testing. Ruled out the poor performance of the SD card.
2.Test the third-party software before uninstalling the crash to rule out the incompatibility between the third-party software and the phone.
3.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
If the fault persists, it is recommended to bring the purchase invoice and send the phone to the nearest Samsung service center for testing and repair.
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Hello dear, happy to answer for you. The solution to the Samsung C5 mobile phone stuck on the boot screen is as follows: It is recommended to perform the following steps to troubleshoot and deal with it:
1.Please press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device; 2.If the problem persists after restarting the machine, it is recommended that you bring the purchase receipt, repair card, and machine to the Samsung service center for inspection.
Note: If the machine can be turned on normally after following step 1, it is recommended that you optimize your phone in the following ways:1
Settings - About Phone - System Update - Update, check if there is a system update push, upgrade the phone to the latest version. 2.If the phone supports smart manager or memory manager, it is recommended to close the application that does not need to run automatically (it is recommended to set the instant messaging app such as WeChat, QQ, etc. to "on") I hope mine can help you, if you feel that my answer is still satisfied, you can click on my avatar one-on-one consultation.
Please give it a thumbs up! Finally, I wish you good health and a good mood! ~<
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The main factors that Samsung mobile phones cannot turn on are that the battery, mobile phone software, and hardware will cause failure to turn on. We recommend that you do the following:
1. Replace a mobile phone battery of the same model for testing or send the battery to the nearest service center for testing (applicable to models with non-built-in batteries).
2. Charge with a wire charger for a period of time and try to turn it on.
3. Take out the SIM card and SD card at the same time, and then press the power button for more than 10 seconds to test whether it can be turned on.
If it still can't be turned on, there may be a problem with the system program or hardware, it is recommended to send the phone to the nearest Samsung service center for testing.
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There are many factors that the mobile phone cannot be turned on, and the battery, mobile phone software, and hardware will cause this kind of failure to turn on. We recommend trying the following:
1.Please do it again: press and hold the power button to check whether you can enter the boot interface.
2.If you can enter the boot interface, but your phone cannot enter the home page, please restart your phone to try. The steps are as follows:
Press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device (Note: Some models need to press and hold the power button for 8-10 seconds to restart the phone).
If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.
3.If you press and hold the power button to enter the boot interface, check whether the battery is too low, please connect the phone to the original charger and charge it for a period of time before turning it on. If it still does not turn on after a few minutes of charging, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.
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We recommend that you do the following:
1.Check if the battery is sufficient.
2.An attempt to uninstall a recently installed third-party app.
3.Back up your phone's data (**thin, SMS, multi**data, etc.), try to restore your phone to factory settings, and preliminarily rule out system problems caused by installing third-party plug-ins.
If the problem persists, it is recommended to bring the three-pack voucher and send the phone to the nearest Samsung service center for testing.
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