How to say the words of the customer, what are the words of the customer

Doing sales, meeting customers is a hurdle for many salesmen, today I will teach you a how to meet customers 1

Sentences. The usual salesman, we used to make ** strange visits.

Then the visit said:

Hey, Mr. so-and-so, do you have time this afternoon, I'll visit you today" The customer said: "No time, don't come" "Then do you have it tomorrow?" "I'm not available tomorrow," the customer said

I'll call you again when I'm free" Later, I learned a very third-rate salesman, why do you say it's third-rate? His performance is not high at all, but he has a particularly good trick, he can always get customers. I've learned this trick, he's like this, he asked:

Hey, I'm that Xiao Liu, I think I have something to talk to you about in person, I don't know tomorrow at noon 12

At 12:12, can we meet? If you don't have time for that, I'll make an appointment with you next month. At this time, the customer wondered, "Why tomorrow at noon 12."

Come and talk to me at 12:12, and if you don't have time for this thing, you have to get next month."

Therefore, it aroused the strong curiosity of customers.

The customer asked him, "Do you have anything specific?"

It's really important, and if the timing isn't right, the two of us can't see each other." The customer has half and half of the chances, and some customers will think that he is tricky, but the other half of the customers are the customers who have psychological superstitions: "Okay! Tomorrow at noon 12

But you don't have to be 12

Point 12 points and you can be 3

Point 03, 4

Point 04, you can try this, and you have to give customers a very solemn feeling, when I was chatting just now, it will make you feel very relaxed and happy. But when Xiao Liu hit **: "Hey, Mr. Zhang, there is a very important thing to meet in person tomorrow, but it must be 12."

At this time, Mr. Zhang's curiosity, and then he felt a little depressed in his heart, and he couldn't wait to know what he wanted him to do. Therefore, it increases the chance of meeting, this method is not suitable for every customer, but if you need to often call strange customers, meet with customers, you might as well try it occasionally to see how the effect is, maybe even if the customer does not meet you, he will think that you are a very humorous person.

10 ways to persuade customers, remember 3 and you're good.

The words to invite customers are as follows:

1. Speech 1: "Our store has ** event to invite you to participate".

The content of the activity can be a gift, **, **, **, etc., the specific content is designed in combination with the actual situation of the store, but because most shopping guides are using this method, the effectiveness of this set of words is weakening.

2. Speech 2: "We have made another set of plans for your needs, and invite you to come to the store to have a look."

The design of this discourse is more unique, with too many activities to follow up customers, it is better to follow up customers with service, because many home building materials products customers are not to buy one, therefore, when the customer leaves the store, if combined with the customer's drawings well, to the customer to study which products are more suitable for him, and then do two sets of programs to the customer, more can arouse the customer's goodwill.

3. Speech 3: "The product you liked last time is about to run out of stock, do you need to reserve it for you?"

The tension of manufacturing for customers, products in short supply, and about to run out of stock, allows customers to make decisions more quickly.

**Invitation Tips:

1. Clarify the content of your invitation: To make a ** invitation, you must first know the content of your invitation, and then try to summarize and record it according to your understanding. You can refer to the words to ask in the ** to avoid forgetting how to say.

2. Be clear about the object of the invitation: to make a ** invitation, you must know the person you invite, and then modify and improve the speech, time and content of your invitation according to these characteristics. For example, if the invitation object is a busy group, you can choose the afternoon time period or the noon time time to invite, if the invitation object is empty on Saturday and Sunday, then choose the weekend invitation, the success rate may be higher.

3. Preparation before playing: prepare the items you need for your own invitation, a**, a list for easy recording, a record book, pens of different colors, and a water cup. When the items in the early stage are ready, there will be no hectic situation in the middle.

We can distinguish between successful and unsuccessful invitations with different pens, and other issues mentioned in ** can be recorded in the book in time.

The skills of inviting customers to the store are: the call time can be short or not long, the call content can be less, the present is not later, the confidence is not dull, and the product is not serviced.

1. The call time can be short or not long.

The call time needs to be flexibly grasped according to the content of the call, but the principle is that it can be short, not long! Because the call time is too long, there will be more topics and emotions between the customer and the marketer, which is beneficial to inviting customers to the store, but it will have a negative impact on the smooth transaction of the salesperson's order.

2. The content of the call can be less.

It is not necessary to use two sentences to solve customer problems in one sentence, the so-called "too many words must be lost". The more you talk, the easier it is to talk about more; If there are many topics, it is easy to have miscellaneous content; If the content is mixed, it is easy to lose the focus of the conversation and be easily guided by customers. Even if every word and answer is agreed by the customer, and the customer's problem is solved, it is easy to reduce the customer's desire to come to the store!

3. Invite customers to the store, can be now not later.

**The marketer should have the decisive professional sensitivity of "seeing the seams", and the one who can invite the store now should never be placed tomorrow, let alone in the future, and can try to invite customers to the store in this sentence and never wait for the next sentence!

For example, when customers ask about the color of furniture, the location of dealers, objections to furniture problems, installment procedures, the difference between the old style, and the deadline for activities, etc., are all times to try to invite customers to the store.

4. Throughout the call, you can be confident and not flat.

A large number of practical experience shows that the packaging of various information transmitted to customers can improve the customer's desire to go to the store; Second, the self-confidence of the marketer can bring customers a greater desire to come to the store.

5. The reason for the invitation ranks first, and the product is not serviced.

No matter what kind of questions customers ask in **, the first thing should be transferred to the product (product type understanding, furniture advantages and highlights, regular and fixed-point maintenance, etc.), even if the company or team has better service, don't mention it! Because now the reason for the invitation and the first customer to come to the store is to understand and feel the product, it is possible for the customer to talk about the product with the salesperson after arriving at the store.

The words of inviting customers are:

Speech 1: There is a ** event in our store, and you are invited to participate.

This is the method that most store clerks are using, and the content of the activity can be a gift, **, **, **, etc., and the specific content is designed according to the actual situation of the store.

However, since most of the store staff are using this method, the effectiveness of this tactic is waning, and many customers are skeptical about the event.

Speech 2: We have made another set of plans for your needs, and invite you to come to the store to have a look.

The design of this discourse is more unique, we use too many activities to follow up customers, it is better to use services to follow up customers.

Therefore, when the customer leaves the store, if you combine the customer's needs or family needs, you can study which products are more suitable for the customer, which can arouse the customer's favor.

Speech 3: Our clerk happened to deliver goods to your community, and by the way, I will help you do a free test.

If you ask directly, "Aunt Li, is it inconvenient to help you do a free door-to-door inspection", the customer will generally refuse you, because the customer knows the truth of "eating people's soft mouths and taking other people's hands short", so you have to find a reason to say that you go by the way. In fact, we know that we all send special people to the door.

Speech 4: The product you liked last time is about to be out of stock, do you need to reserve it for you?

Create a sense of tension for customers that products are in short supply and about to run out of stock, so that customers can make decisions faster.

Speech 5: We have a batch of new products in our store, and we invite you to come and learn about them.

If there is a new product in the non-pharmaceutical category in the store, and it is more in line with the needs of customers, and it can bring customers a sense of freshness, so it should arouse the interest of customers.

**Follow-up customers must not only have real preferential activities or value-added services, but also be able to arouse the interest of customers, and receive a lot of similar harassment every day**, so that differentiation is a very important premise.

1. It is fate to be able to join a group, and I hope we can grasp and cherish each other well. Thank you again for joining us.

2. Just now, our group was finally established, and I am very happy to be able to make progress and play together with everyone in this group. Let's hope our group will become more and more active.

3. I'm very happy that everyone is gathered in this group, in the future, everyone in the group is friends, we can chat, talk about topics of interest, I hope this group can always be active.

4. In the future, this group is a place for us to chat, where you will meet a lot of friends, and you will also know a lot of business partners, I hope you will be mutually beneficial and win-win.

Hello! You've been hungry for a long time. Here are a few suggestions for you:

Speech 1 Our store has ** activity to invite you to participate This is the method that most of the late lead store clerks are using, the content of the activity can be a gift, **, **only return, **, etc., the specific content is set in combination with the actual situation of the store; Speech 2: We have made a set of self-set plans for your needs, and invite you to come to the store to have a look (the design of this script is more unique, and it needs to be combined with the actual situation of the store); Speech 3: Our clerk happened to deliver goods to your community, and by the way, I will help you do a free test. Words 4 This month is your birthday, we have prepared a birthday gift for you, please be sure to pick up the store within this month, so I believe that many customers will not refuse the above words you can combine with the needs of your own store, in fact, we use too many activities to follow up customers, it is better to use service to follow up customers.

1.Personalized communication: When communicating with customers, understand their needs, interests, and preferences, and provide targeted information and recommendations. Personalized communication can make customers feel your attention and expertise.

2.Emphasize value and benefits: When inviting customers to your store, highlight the value and benefits of your product or service. Explain the benefits of visiting the store, such as product displays, trial experiences, or professional consultations.

3.Create a sense of urgency: Use limited-time offers, events, or limited inventory quantities to create a sense of urgency for your customers to feel like it's the right time to come to your storefront.

4.Provide convenience and incentives: Provide customers with a convenient way to make appointments, such as a reservation system or an appointment, and let them know that they can enjoy special treatment or rewards when they arrive at the store, such as additional discounts or gifts.

5.Use positive and clear language: When inviting customers to your store, use positive language and clear language. For example, use affirmations such as "We look forward to seeing you there" or "You are welcome to come to our store and experience it for yourself."

6.Answering questions and providing support: Customers may have some questions or concerns, promptly with their questions, and provide necessary support and assistance. This can be done to build customer trust and satisfaction.

7.Follow-up and reminder: After inviting customers, follow up and provide reminder services in a timely manner. This can be done through **, text message or email, etc., to remind customers of the agreed time and date to ensure that customers arrive on time.

Most importantly, be genuine, friendly, and professional when interacting with your customers. According to the characteristics of different industries and customers, appropriately adjust and customize the above skills and words to make them more in line with your actual situation.

Here are some common words you can use to invite customers to your store:

We have some new products and services in our store recently, do you have time to come and have a look? ”

In order to thank our customers for their continued support, we have prepared some special benefits, do you have time to come and collect them? ”

We have some recent promotions, do you have time to check them out? ”

We have recently undergone some renovations in our shop, do you have time to stop by and have a look? ”

We've recently launched some new ** events, do you have time to stop by? ”

We have some new items on the shelves recently, do you have time to stop by and check them out? ”

Here it is recommended to use the input method of the pocket database,It is a tool software that integrates a variety of functions,Covering the phone library、SOP words、Database、Circle of friends template hall noise、Core functions such as corporate notification。 Through the pocket database, salespeople can easily call up a variety of preset words and materials, guess and chat at the same time, so as to improve work efficiency. The product supports cloud storage, which is convenient for users to manage and maintain the database.

In short, if you want to invite customers to your store, you need to use a friendly and natural tone to show your care and appreciation. At the same time, it is necessary to gradually build a relationship of trust in communication, so that customers are more willing to come to the store. Finally, if the customer agrees to the offer, remember to confirm the time and specific matters in the subsequent communication, and provide excellent service after the customer arrives at the store to increase customer satisfaction and loyalty.