How to improve the ability of public servants to deal with the masses

First of all, it is necessary to foster the consciousness of serving the people wholeheartedly, always keep the masses in mind in our work, and the affairs of the masses are important matters, and if you do everything possible to accomplish it, the masses will trust you very much and recognize you.

To enhance the ability of public servants to deal with the masses, they should first establish the idea of serving the people wholeheartedly and adhere to the mass viewpoint and mass line.

First, we must improve our ability to learn. "Knowledge is power". Learning ability is the foundation of our overall quality, the key to stimulating the innovation ability of cadres in government agencies, and the internal requirement for improving communication and coordination ability.

In today's rapid development of the knowledge economy, only by constantly learning theories, policies, and various business knowledge, and constantly updating the knowledge structure, can we keep pace with the times and keep up with the pace of the times.

Second, it is necessary to enhance ideological strength. Thought is the precursor to action, and thinking determines the way out. Thinking is the process of analyzing, comparing, improving, drawing inferences from one case and applying what you have learned.

We should improve our thinking ability, not only to be diligent in thinking, but also to be good at thinking. Only by thinking deeply in learning, summarizing and thinking in practice, and comparing and thinking in learning from experience, can we truly improve the ability of communication and coordination.

Third, we must improve our service capabilities. Organs are the direct practitioners and implementers of the party's line, principles, and policies, and they are in the core area of building a harmonious socialist society, and their service capacity is directly related to economic development and social stability.

How can we improve the ability of civil servants to deal with the masses? Go down more and communicate with the masses more.

To connect with the masses, only when we are sincere and sincere, and our civil servants at all levels are close to the masses from the heart, will the masses recognize and accept you. There is a saying in the countryside: "If you want to win people, you must first win people", and there is a saying:

Go out and see the sky, go in and see the colors". The attitude of the masses towards you is actually a real mirror of how you treat the masses in ordinary times.

Our civil servants at all levels should be familiar with the people's situation and speak some inside terms. There is a saying among the local people that "when you meet a scholar to talk about a book, when you meet a butcher who talks about a pig", if you go to the masses and talk a lot, the doctor buys a donkey, and talks about the spring and snow of the high and low, these "lower riba people" will not talk to you.

Our civil servants at all levels should show their sincerity and speak from their hearts. The masses were most disgusted by the rhetoric and sat down to talk about it. They hate dupulinty and prefer civil servants who are consistent in their appearances.

The words and deeds of our civil servants at all levels are seen in their eyes, and they know the people and their hearts when "the public is chatting."

The world is cold and warm, and the face of the people is higher and lower", you say some clichés that you think are superior to others, and put on a high-ranking posture, they will not buy your account; in the past, there was a saying among the masses that "the land is distributed to the households, each goes its own way, and each end has its own bowl, and the cadres cannot manage it", which just reflects their mentality.

We, the civil servants at all levels, need to tell the truth and make it clear. The masses hated this because of the deception and deception, and the falsehoods were repeated. A few years ago, there were quite a large number of people who had crossed the financial level of a certain county and village level to petition, and the organization, discipline inspection, and petition departments were busy receiving petitions for three days and two days.

Village-level accounts cannot be clearly understood, and the masses have reason to suspect that the cadres will not be innocent.

A cadre in a mountainous township and town ate 36 yuan for a meal, and because it was not reflected in the accounts, the masses got to the bottom of it and told them to "eat and drink a lot" without relenting. In the past few years, the implementation of the village account management station escrow, and then the implementation of the township finance and county management, each expenditure is clear, and the masses are at ease.