What if there is always a conflict between the property and the owner?

It can increase the transparency between the property and the owner, let the owner know what the property is doing to avoid the phenomenon of ripping, and can also allow the owner to give feedback on the property work and improve the quality of the property's work. It can be easily done with the Mark watermark camera, one-click photo recording of the property work, and real-time upload of the community team work circle, which is convenient for the owner to view and supervise the property work.

In fact, in fact, many times the conflict between the property and the owner is because the attitude is not very good, as the property management to consider for the owners, to help them solve some problems, such as the owners proposed as property management to consider for the owners, to help them solve some problems, such as the owners to raise the problem, the property to give answers and solutions. So that there are not many contradictions. And as a property, you should have a good attitude, if the attitude is not very good, there will be disputes with the owners.

First, the property only collects money and does not do things, the owner pays money, and it is natural for the property company to provide services, but some properties only take money and do not do things, such as the lax management of access control in the community, outsiders can enter and exit at will, and the facilities in public places in the community are not regularly maintained, private vehicles can be parked at will, and the garbage is not cleaned and so on. In this way, the owner will definitely be dissatisfied, and naturally he will not be willing to pay the property fee. If the property company can't collect the property fee, it won't be able to serve, and the contradiction will gradually become intense.

Second, in accordance with the relevant laws and regulations, the public part of the community's income, such as the advertising income in the elevator, the income from the community booth fee, the income from the rental of parking spaces, etc., should be owned by all owners. But most of the time, this part of the income is deducted by the property and enters the company's account. In addition, some properties not only do not allocate this part of the income to the owner, but also have duplicate charges, such as additional elevator fees, garbage transportation fees, etc., you must know that these costs are included in the property fee.

With the continuous development of social economy, in real life, we will encounter a variety of problems, especially the contradiction between the owner and the property is very confusing for each owner, because the contradiction between the owner and the property has a great impact on the life of the entire community, when there is a conflict between our owner and the property, it must be solved in time, and then I will lead you to take a look at how to solve this problem when we have these contradictions.

First of all, we can obviously know that the biggest contradiction between the owner and the property is that the property service company has not fulfilled the management obligations, and the management of the community environment, supporting facilities, greening and other aspects is very inadequate. There are many phenomena such as illegal construction by owners and unauthorized changes to the structure of the house, which are often caused by the lack of supervision of property service companies over the owners of the community.

Of course, not only that, because some property service companies are suspected of charging indiscriminately, property management fees, parking fees, and charging relevant fees in accordance with the prescribed standards, so our owners must protect themselves through legal channels when they find that the property in the community has these behaviors, and they must conduct relevant negotiations with the property in the community, and they must collect relevant fees in accordance with the formal standards, and there is an attempt by the property service company to encroach on the public income of the owners of the community. The property committee has not fulfilled its role of supervision in accordance with the law, and these are the main contradictions between the owners of the community and the property, and when we have conflicts, we need to resolve these problems through negotiation.

To sum up, we can clearly know the conflicts between the owner and the property, including these, and sometimes the conflicts are very serious, and everyone must sit down and negotiate to solve these problems.

The contradiction is the contradiction about the housing area, the contradiction about the sanitation of the corridor, the contradiction about the elevator, the contradiction about the parking of electric vehicles, and the contradiction about garage parking. To solve these conflicts, the property must first improve its own state and change its way of working.

There are many contradictions between the owner and the property, for example, the annual property fee is the biggest contradiction, in order to solve this problem, the property should do their own work, consider the owner effectively, and get the approval of the owner, they will pay the relevant fees.

There are many conflicts between the owner and the property, such as the environment, environmental security measures, and the maintenance of public goods. The solution is to constantly communicate with both parties and develop some strategies to solve the problem.

How to resolve disputes between property management companies and property owners.

First, the owner negotiates with the property management company to settle the matter. That is, the owner and the property management company can voluntarily negotiate with the property management company in accordance with the relevant laws, regulations, the provisions of the owners' convention and the property management contract, and then resolve the management dispute.

Second, mediation by a third person. This means that the owner and the property management company can submit the dispute to a third party, and the third party will preside over the negotiation between the two parties, so as to facilitate the two parties to reach a mediation agreement on a voluntary and equal basis. General mediation can be divided into three types: civil mediation, administrative mediation and judicial mediation.

Third, it shall be submitted to an arbitration institution for arbitration. This refers to the way in which the two parties submit the dispute to an arbitration institution with management authority for adjudication to resolve the dispute in accordance with the arbitration clause in the property management company or the arbitration agreement voluntarily concluded after the dispute arises.

Fourth, file a lawsuit. The owner can bring the dispute to the court and request the court to exercise its jurisdiction to resolve the dispute in accordance with the law.

The above is the relevant summary for you, I believe you have a basic understanding of this, I hope you can make a rational decision on this basis, if your situation is more complicated, or have other questions, want to know other relevant knowledge, welcome to find a lawyer for consultation, or consult in **.

If there is a civil dispute, then if it is within the scope of the property company's responsibility, then the property company is of course responsible for taking care of it. Under normal circumstances, the property management is okay with civil disputes between owners and owners, but it is not necessarily possible to form a settlement agreement.

1. If there is a civil dispute, is the property management?

In the event of a civil dispute, the utility company can assist in management. If the property, the property committee, and the neighborhood committee intervene in the management of the dispute between the owner and the owner, it is a humane operation, and once one party has different opinions, no agreement will be formed, and the mediation will not be successful. The justifiable "dispute between the owner and the owner" is a neighborhood dispute in the legal sense, which is a case under the jurisdiction of the people's court of the place of residence and mediated and adjudicated in accordance with the Civil Procedure Law of the People's Republic of China.

2. What obligations do owners have to fulfill as stipulated in the property management regulations?

1) Abide by the management statute and the rules of procedure of the general meeting of owners;

(2) Comply with the rules and regulations on the use of common parts of the property and common facilities and equipment, public order and environmental sanitation in the property management area;

3) To implement the decisions of the general meeting of owners and the decisions of the owners' committee authorized by the general meeting of owners;

4) Pay special maintenance funds in accordance with the relevant provisions of the state;

(5) Pay the property service fee on time;

6) Other obligations provided for by laws and regulations.

3. What rights does the property enjoy under the property management regulations?

1) In accordance with the provisions of the property service contract, accept the services provided by the property management service enterprise;

2) Propose to convene a meeting of the general meeting of owners and make recommendations on matters related to property management;

3) Propose to formulate and revise the management statute and the rules of procedure of the owners' general meeting;

4) Participate in the meeting of the general meeting of owners and exercise the right to vote;

5) To elect the members of the owners' committee and enjoy the right to be elected;

6) To supervise the work of the owners' committee;

7) Supervise the performance of property service contracts by property service enterprises;

8) The right to know and supervise the use of common parts of the property, common facilities and equipment, and related venues;

9) Supervise the management and use of special maintenance funds for common parts of property and common facilities and equipment (hereinafter referred to as special maintenance funds);

10) Other rights provided for by laws and regulations.

4. Legal provisions related to disputes

The Civil Procedure Law of the People's Republic of China stipulates:

Article 29.

The people's court at the place where the infringement occurred or where the defendant is domiciled has jurisdiction over a lawsuit raised as a result of the infringement.

Article 34.

The following cases are under the exclusive jurisdiction of the people's courts as provided for in this article:

1) Litigation arising from real estate disputes shall be under the jurisdiction of the people's court at the place where the immovable property is located;

2) Litigation arising from disputes arising from port operations shall be under the jurisdiction of the people's court at the place where the port is located;

3) Litigation arising from inheritance disputes shall be under the jurisdiction of the people's court at the place where the decedent is domiciled at the time of his death or where the main estate is located.

So after the above analysis, we now know the answer, that is, the property can manage the civil disputes that occur between the owners. But there is a precondition, that is, this is within the management of the property company.

The property owner rarely sues the owner, because there are subjective reasons why he does not want to completely deal with the owner, and there are also reasons why the property itself has problems with its work.

The service subject of the property is every owner of the community. Moreover, the property fee is charged every year, and the chain ruler property cannot sue the owner for property services every year. If you have a complete confrontation with the owner, then the work of the property is completely paralyzed.

In addition, the property company also understands that its job is not useless. Most of the problems complained about by the owners are also real, but the property can't solve them, so the vicious circle continues.

How property management disputes are handled

Mediation of civil disputes over property management includes civil mediation and administrative mediation. Civil mediation is jointly selected by the parties to the dispute, and a third party proposes a settlement opinion based on the opinions and authorization of both parties, and the dispute is resolved by the consent of both parties. However, this form of conciliation has no legal effect.

After the mediation, if one of the parties refuses to implement the agreed matters, the dispute will remain unresolved.

The administrative mediation of property management disputes is mediated with the help of the power of the supervisor, but if one party does not comply with the implementation, it must be resolved by other means.

Civil mediation and administrative mediation are different from mediation in arbitration or litigation proceedings. Mediation in arbitration or litigation is an integral part of the arbitration process and is not independent.