The scope of services of the property company, what are the scope of property services

1. Public security management.

To ensure the personal safety and property safety of the owners of the community, as well as the safety management of housing construction and its equipment and facilities, a perfect safety system has been formulated and implemented.

2. Utility management.

The management of municipal facilities such as water supply, heating, gas supply, power supply, communications, post and telecommunications is also within the management scope of the property company, and they need to ensure the normal operation of these facilities and maintain these facilities.

3. Vehicle traffic management.

The management of the main passages, parking spaces and facilities in the community is also within the scope of property services, if you are the owner of the community but cannot find a parking space, you can find the property to solve.

4. A variety of life services.

Life services such as ordering milk, sending children to nursery school, delivering newspapers, and delivering medicine to the doctor are actually within the scope of property services, and most owners are not aware of this.

1. Construction management.

The scope of services of the property includes the repair and maintenance of houses and buildings for various purposes in the community so that they can be kept in good working condition at all times.

2. Equipment management.

The scope of services of the property also includes the repair and maintenance of public electricity, water supply, heating, ventilation, fuel, communication and other equipment so that they can be maintained in good use.

3. Transportation organization and management in the community.

The property is responsible for managing vertical and parallel traffic in the community, including the cleaning of roofs, passageways, and the maintenance of street lights.

4. Fire management.

The property should implement the establishment of the fire protection system, the management of fire personnel, and the setting of fire fighting equipment.

5. Security management.

Property services include the safety management of personnel within the community, the management of vigilance and security, etc., but generally do not have coercive powers. Of course, it can also be extended to prevent the occurrence of violations of the owner's covenant, to remind neighbors not to interfere with each other's normal life, and so on.

6. Greening management.

Greening management mainly refers to the maintenance and maintenance of greening equipment in the community, as well as the necessary updates, and its main purpose is to provide a good living environment for the owners.

7. Cleaning management.

Cleaning management mainly includes the removal and discharge of all kinds of waste, all kinds of garbage and rainwater, and its main purpose is to maintain a hygienic and quiet environment for everyone.

Scope of property services: 1. Maintenance and management of common parts of the house. 2. Maintenance and management of housing common facilities and equipment and their operation.

3. Environmental sanitation and greening management services. 4. Services to assist in the management of transportation, fire protection and public order in the community. 5. Property management decoration and decoration management services.

6. Escrow service for special maintenance funds for common parts of houses and common facilities and equipment. 7. Management of property archives. 8. Collection and payment services.

Keep relevant engineering drawings, archives and completion acceptance materials, etc.; Formulating relevant systems for property services in accordance with the authorization of laws, regulations and management regulations;

2.Responsible for the daily maintenance, maintenance and management of the common parts in the property management area.

3.Responsible for the daily maintenance, maintenance, operation and management of the common facilities and equipment in the property management area.

4.Responsible for the maintenance and management of shared green spaces and landscapes;

5.Responsible for cleaning and sanitation services, including the cleaning and sanitation of common parts and public areas of the property, the collection, removal and transportation of garbage, etc.;

6.Responsible for assisting in the maintenance of public order and assisting in safety precautions;

7.Other service matters: agreed by both parties. For example, high-end community holidays to send small gifts, the owner's birthday wishes, self-set elderly care day home condolences, free car wash day, community restaurant home delivery, school-age children temporary care and so on.

In general, the basic property services are limited to public area services, and some property companies for high-end communities will attach some humanized additional services, of course, the more refined the service, the more expensive the property fee.

Cleaning, security, landscaping, facility maintenance, etc.

If the lights in the house are broken, can the property help replace it with a new one?

Answering the community security, this adds a lot of safety hazards to the owners of the community. The service company is responsible for the personal safety and property security of the owners of the community, and at the same time formulates and implements a sound security system, such as the arrangement of doormen and patrol security guards in the community, as well as the arrangement and maintenance of security facilities.

Utility maintenance.

Public facilities mainly refer to the management of municipal facilities such as communications, posts and telecommunications, water supply, heating supply, gas supply, and power supply. These are parts of our daily lives, and it's important that utility companies keep these facilities running and maintained.

Vehicular traffic management.

Most families own their own cars, so the property management of the community is also responsible for the parking and traffic management of the vehicles. If you are the owner of the community but can't find a parking space, you can find a property to solve, because parking is difficult for many people to worry about, so the management of this point is also quite important.

Landscaping and cleaning services.

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Property management refers to the joint management of the common parts of all buildings and the common buildings, places and facilities in the building zoning, or entrusting property service enterprises and other managers to manage the buildings, facilities, equipment, places and sites jointly owned by the owners. The Property Law stipulates that the owner may manage the property by himself, or entrust the property service company or other managers to manage it.

There is a narrow and broad sense of property management.

Property management in a narrow sense refers to the maintenance and repair activities of housing construction and equipment, municipal public facilities, greening, sanitation, transportation, public security and environmental appearance and other management projects entrusted by the owner to the property service enterprise in accordance with the entrustment contract.

Property management in a broad sense should include the process of joint management by the owners, and the management process of entrusting property service enterprises or other managers.

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The scope of services provided by the property management company includes:1. Comprehensive management, involving the management of common property and public affairs;

2. Daily maintenance of facilities and equipment;

3. Maintenance of central green space, front and back of the house, and green space on both sides of the road;

4. Maintain and maintain cleanliness and sanitation within the service area;

5. Maintenance of public order;

6. Parking operation management;

7. Maintenance and fire management of fire-fighting facilities in public areas;

8. Elevator maintenance, maintenance and other services.

The obligations of property management companies in property management mainly include:

Perform the property management contract and operate in accordance with the law;

Accept the supervision of the owners' committee and all owners;

Major management measures shall be submitted to the owners' committee for deliberation and approved by the owners' committee;

Accept the supervision and guidance of the real estate administrative departments, the relevant administrative departments and the people where the residential quarters are located.

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What are the property services in the scope of property services can be divided into two types: 1: free service items:

Replace power plugs and sockets, replace water valves, faucets, lamp heads, bulbs, kitchen and toilet leaks, replace door locks, glass, etc.; The materials are chained by the owner, and the property can be provided free door-to-door service; 2. Public facilities: roof leakage, road maintenance, street lamp management, sanitation environment, safety management, landscaping, postal express, collection of water and electricity charges, etc., the cost of which is paid from the property fee; When I lived in Wuhan, Guangzhou, and Changsha, management was like this; Property services, 24-hour service, on-call, very in place, security guards, service personnel, often help the elderly, weak and disabled, to provide non-peiheng compensation services.

01 The scope of services of property management companies includes basic business of property management, such as construction management and equipment management.

Traffic organization and management, fire management, security management, greening management, cleaning management, as well as other contents agreed in the community service and property management contract.

Scope of services of property management companies:

1. Basic business of property management.

1. Construction management.

Property includes the maintenance and repair of the common parts of various types of houses and buildings in the community for various purposes, so that they are kept in good usable condition.

2. Equipment management.

The property maintains and repairs the public water supply, power supply, heating, air conditioning, ventilation, communication, fuel and other facilities to keep them in good condition.

3. Transportation organization and management in the community.

The property manages parallel traffic and vertical traffic (elevators and escalators) in the community, including the cleaning of passages, roofs and other spaces, the maintenance of street lights, etc.

4. Fire management.

Establishment and implementation of fire protection system and fire fighting equipment.

of the setting, firefighters.

and so on. 5. Security management.

It includes safety, security, vigilance, etc. within the community, but generally there is no coercive power. It can also be extended to prevent the occurrence and development of violations of the owners' covenant, to remind and discourage neighbors from interfering with normal life, etc.

6. Greening management.

It refers to the maintenance and necessary renewal of the green facilities in the community to provide a good ecological environment for the owners.

7. Cleaning management.

Including the discharge and removal of garbage, various wastes, sewage, and rainwater, in order to maintain a quiet and hygienic environment.

Second, the community service of the property.

Including housekeeping, education and health, culture and entertainment, commercial outlets, and social welfare.

Wait. For the community services carried out by the property, some may be free service projects, and some may be paid services, such as housekeeping.

3. Other contents agreed in the property management contract.

At present, the problems existing in property management are mainly manifested as follows:

1. There is no formal property management company, resulting in low level of property management and service quality.

Difference. 2. The special use of public facilities is not implemented, resulting in the maintenance, construction, maintenance and other problems of public facilities in the community are difficult to solve.

3. The system is not perfect, and the management order is chaotic.

4. The rights, responsibilities and interests between managers and owners are not clear, which affects the normal progress of property management in the community.

5. The phenomenon of arbitrary charges is serious.

The scope of property services includes: 1. Maintenance and management services of houses and their equipment; 2. Green difference withering management services; 3. Health management services; 4. Public security management services; 5. Transportation organization and management services in the community; 6. Public municipal facilities management services; 7. Fire management services; 8. Illegal building management services.

[Legal basis].Article 34 of the Property Management Regulations.

The owners' committee shall enter into a written property service contract with the property management service enterprise selected by the owners' general meeting. The property service contract shall stipulate the property management matters, service quality, service fees, rights and obligations of both parties, the management of special maintenance funds and the use of friends, property management housing, contract period, liability for breach of contract, etc.

Article 35.

Property management service enterprises shall provide corresponding services in accordance with the provisions of the property management service contract. If a property management service enterprise fails to perform the provisions of the property management service contract, resulting in damage to the owner's personal and property safety, it shall bear corresponding legal responsibility in accordance with law.